I had a fantastic experience working with Rudy and Cassy at Bedford Insurance Group. I was…read morestruggling with the high costs of adding my teenage daughter to my car insurance, but they found a new policy that saved me $1,000 over 6 months! The process was incredibly easy I provided some basic info and had a quote within 24 hours. What impressed me most was their honesty; they also looked at my mother's policy and straight-up told her they couldn't beat her current rate, so she stayed where she was. They even promised to keep checking for her every three months to see if they can save her money in the future. If you want a team that is professional, efficient, and genuinely honest, I highly recommend Rudy and Cassy!

Couldn't ask for kinder or caring agents. Made finding my…read moreinsurance a breeze. Gave them information requested and found my insurance home and auto with no pressure.

The claims department is the worst. They denied my claim alleging that my car was not under…read morecoverage at the time when it clearly was. Dealing with them is like pulling teeth. Stay away!

Cassia did the most amazing job getting my insurance needs taken care of. I would highly recommend…read morethe Dan Cavin Agency for any insurance. Incredibly well done, thank you for a great job. Andrew

I've been using Ryan Insurance group for years!! Sara is…read morevery nice and professional and she goes above and beyond for her clients!!! Just love her !!

From the owner: Ryan Insurance Group is customer service oriented and there is no automated system when you call…read more We are live people that will answer the phone or call you back with a local office in West Palm Beach, FL. You can text,call or email to receive quotes. No need to come in the office, if it is not convenient for you. We offer virtual quotes, over the phone, and policy purchasing over the phone and digital signing, as well.

Used an agent that a family friend had used. Received a quote from Harvest for Tower Hill and they…read morebound the policy and billed to my escrow without my consent and without me giving my loan id #. Glad my mortgage company notified me because I would have never known. Unfortunately, they had already sent funds to Tower Hill so I am going through a bunch of hoops to get my money back. Requested they cancelled the policy immediately. They never sent cancellation notice to my email so I had to call back and have it resent. Tried calling the company line first but it was a complete waste of time. I can't ever get a hold of anyone in Customer Service by phone or through the chat feature. Everything is routed through Ai bots and when they transfer you to a "live agent" nobody ever answers. Worst customer service I have ever experienced in my life.

Slow response time, sloppy work and not professional. The customer service base is not helpful. The…read moreagent Brian is unprofessional. I am not happy with this company. Due to the incompetence of the agent, my closing is now delayed.

Richard and his office have been handling all of my insurance needs for 15+ years and have always…read moretreated me like family. My husband couldn't understand my relationship with an insurance company until he himself went into the office and immediately loved them, like I do. Today my Mother finally took my advice and met with Richard who helped her immensely and will now handle all of her insurance needs too. To anyone who is looking for an insurance agent I highly recommend Richard and his team ... It's almost impossible to get service like I receive nowadays. Keep up the great job!

From the owner: Our family has worked closely with Allstate for years to help people with their insurance needs -…read morefrom homes to auto to boats and more. Our quality, service-oriented agency is not only owned and operated by a family, customers tell us we make them feel like family too.

Excellent work by Paola she helped us with home insurance. Would definitely recommend.read more

Great service, friendly staff and clean office. Definitely my choice for insurance! I was able to…read moreget a quote for my car and my home at the same time. Saved a lot of time researching through different companies since they have a wide variety of carriers. I would absolutely recommend them to anybody that is looking for a quote.

I love freeway insurance. They made what could have been an extremely stressful day super…read moremanageable. Sarah is amazing!! I came to this location because I remembered her amazing customer service from a previous experience. And today she went above and beyond. I highly recommend her or anyone else to help you through any difficulties with insurance companies.

This agency is impossible to get someone on the line and speak to. Called for 3 days straight…read more561-478-1334 and phone rings over and over and no one seems to care to answer. How does a place operate with no one to answer the phone? I've sent emails and faxes and still no response. Had to contact the insurance carrier directly but they could not help on the spot as I needed to send more faxes and the processing time to service the policy is 8 days. This is all a result of having zero customer service at Freeway Insurance. Don't waste your time with this company. Go elsewhere because this place is trash!

I am writing this review in the hope that someone in executive leadership, corporate customer…read morerelations, or an appropriate outside organization will take notice and help resolve a situation that should be relatively straightforward. My vehicle was recently struck by another vehicle in a parking lot. I was traveling at a very slow and controlled speed when the other vehicle entered the parking lot at a considerably higher rate of speed. Because my vehicle was blocking the driver's intended path, the other driver attempted to drive around me. During that maneuver, they turned their vehicle directly into mine, causing damage to my front bumper and headlight. I initially contacted my own insurance company. After reviewing the circumstances, I was advised that the other driver appeared to be at fault and that I should first pursue a claim through the other driver's insurance rather than immediately use my own coverage. The initial communication with Direct General Insurance was actually smooth and professional. However, there was an issue that concerned me from relatively early in the process. I was suspicious that there could be a problem with the driver's insurance coverage because the person operating the vehicle was not listed on the policy. I specifically raised this concern with a Direct General representative and asked about the potential coverage issue. Based on that conversation, I was led to believe that everything was in order and that the claim would be covered. At no point did I understand that I was going to be left in a position where my vehicle could remain damaged while Direct General and its policyholder worked through a potential coverage dispute. Unfortunately, once it was formally determined that there was a policy coverage issue, the communication and assistance I had been receiving essentially stopped. I now understand that Direct General is trying to determine whether the policy will be rescinded or whether the driver will be added to the policy retroactively. I understand that Direct General has an obligation to investigate its policy and determine whether coverage applies. What I do not understand is why the innocent party is effectively being left in limbo while that internal coverage determination takes place--particularly after I proactively raised the coverage concern and was led to believe that there was not going to be a problem. At this point, I am not asking Direct General to ignore its contractual obligations or make a decision without conducting an investigation. I am asking for reasonable communication, transparency regarding the status of the claim, and a timely resolution so that my vehicle can be repaired. I am a disabled veteran, and having my vehicle damaged through no fault of my own has created an additional burden that I simply should not have to carry indefinitely while an insurance company and its policyholder resolve an issue between themselves. The driver who caused this accident made a reckless decision that put the safety of others at risk. I was operating my vehicle slowly, cautiously, and responsibly. I should not be the person left bearing the consequences of someone else's actions or an insurance coverage dispute. I am simply asking Direct General to do what is reasonable: investigate the claim, communicate with me, make a coverage determination, and either accept responsibility for the covered loss or clearly explain the basis for denying the claim so that I can pursue the appropriate next steps. I sincerely hope someone in Direct General's corporate or executive customer relations department sees this and takes the opportunity to help resolve the matter. I don't want special treatment because I am a disabled veteran. I want fair treatment as an innocent third party whose vehicle was damaged in an accident that was not my fault. At the end of the day, I just want my vehicle repaired and returned to the condition it was in before this accident.

They really make me feel at home so I want to simply say thank you for the great serviceread more

From the owner: Welcome to Estrella Insurance. We provide all insurance needs for a diversified client base in…read moreMiami, FL. Our team can help you get a free quote for Auto Insurance, Commercial, Homeowners, Boat, Motorcycle & Health Insurance. Our staff will help you quickly and efficiently.