My boyfriend & I had a great time jet skiing! I've been jet skiing on the river, but not on the…read moreocean so this was much more thrilling plus more choppy so just be smart & have fun. Staff were great & informative & want you to have a good time. Overall I'd do it again & would recommend

Our cruise stopped in Catalina for the day and our group booked jet skis in advance online. Upon…read morearrival to the jet ski office the staff had us sign waivers (for those who don't do it online) and then shuttled us to a barge a few minutes away from the pier where the Sea Doos were located. After a safety talk and do's and don'ts we were on our way! We all had a fantastic time, although my son's jet ski died on him and he and his friend had to get towed back. They gave us extra time because of this which was nice. A must do if you're in Catalina!

Best deal on the island from what I saw. Most places charge around $60 per e-bike for 2 hours, but…read moreBrown's offered $75 per e-bike for 8 hours. Bikes were powerful and comfortable to ride. The guy working the front desk was respectful and clear with directions. My bike's battery was a little damaged or old, since I was running out of battery before everybody else in my party. Other than that, though, great bikes!

Went to rent bikes here and the service was awful, especially from the older woman who I believe is…read morethe owner.\ She suddenly yelled at my child and me for no reason, telling us not to ride on the sidewalk--even though we were still at their rental station and hadn't even taken off yet. I was literally standing still, explaining to my child how to pedal on the back seat, and she shouted as if we had already done something wrong. It was completely uncalled for, and the tone she used was harsh and rude. Considering it was my child's birthday, the experience was even more upsetting. I looked at her and ignored her because the last thing i wanted was to go off on her on my child's birthday. That was the first and last time I will ever do business with them.

Bikes are garbage, not maintained well. Shifter was broken,…read moreand brakes not safe. over priced for a bike that was only 300$ on amazon. These were 95$/ day and the quality was terrible. HIGHLY RECOMMEND THAT YOU DO NOT GO HERE Browns Bikes E-bike rentals were much better quality and safer bikes for cheaper.

Not sure why this place has such bad reviews…read more Worker was very friendly and helpful. My dad rented us bikes for 2 hours. They charge $30 per hour or have a whole day deal for $90. Riding the e-bikes themselves ...is an experience. It was very scary at first for a first timer. Once you get the hang of it, it can be pretty fun. Just be careful going down the steep hills :( Everything went well. I'd recommend this place. They even let us leave our things inside the shop while we went on the bike ride. They also give you a map of the trails where you can bike and around how long it will take you to go around the trails. If I can do it as a scaredy cat, so can u! Just press the gas button, don't pedal LOL

Renting Ebikes really made our visit to Catalina so much more fun! It was scary at first because it…read morewas my first time but I had a blast . Getting them was super easy and they gave us a map to follow . Overall highly recommended

Husband and I decided to rent electric bikes to explore Avalon. We did the full day for $70 each…read more We went around Avalon in about 2.5 hours. Took some nice selfies and had a good time. We ended up returning them early because we were going zip lining and they had said they would give us 2 free hours next time we were there which I thought was really nice of them.

Amazing experience. Would recommend 10/10!…read more The owners and operators were very friendly and accommodating of our large group. They made our whole experience very convenient and fun.

Our Family had an amazing experience with Bike Catalina. A…read morevery unique experience from the moment we left Avalon until we returned on our bikes. Equipment was in great condition and Yvonne was a fantastic tour guide and support guide.She kept tabs on us throughout the trek . If I were to do this again,I would definitely go with Bike Catalina!

Warning: don't be stupid like us and assume all rental places on the island are the same. There's a…read morereason this place has such negative reviews. We picked up a cart on a Monday morning when the island was basically empty. The customer service was absolutely terrible--cold, rude, and dismissive when we started to ask questions about where we should go and any tips or recommendations, even though we were the only people in line. We were shown the "typical" route and told it wouldn't take more than an hour as long as we didn't stop too long in one place. I can verify that is absolutely not true, and the entire route will only take one hour if you drive straight through and never get out of the cart. Our entire trip took 2h 8 min since we stopped to see a few things and one of the streets on the route was closed due to road work. When we returned the cart, we were charged for the two hours (fine) but we were also charged a "late fee" of $1/min for the extra 8 minutes. I mean, come on--we were the only ones renting from you that day, and we had to turn around because the route you showed us was closed! If possible, rent from one of the other places on the island. I can't verify that they're better, but I know their customer service can't be worse.

On the day of our Catalina Island visit this place was our only option since their competitor was…read moreclosed "due to a birthday celebration". They have two locations on the island and it's really a wonder why with the amount of golf carts on the island that there are only two main rental companies. Not only that, you know that there is a monopoly for golf cart rentals when the cost to rent a golf cart is more than a typical car rental. Also, I think the city of Avalon and the Catalina island ferries are both in on this monopoly (you cant bring electric scooters to the island and there's a charge to bring bikes). Any ways, expect to shell out $75 for two hours and no one offers an all day rental option. They would have gotten 1 star but we got a small bag of taffy for returning the cart a few minutes earlier. Customer service is decent.

This was one of the worst customer service experiences I have had with a bike shop…read more 2 Peaks Bikes advertised and photographed a 2025 bib but shipped me the older 2024 version instead. The difference is obvious, and I provided clear photo comparisons. Staff admitted by phone that the wrong item was sent. Despite acknowledging their mistake, they refused to accept a return and attempted to hide behind a final sale policy. They then asked me to pay additional money to receive the correct item that should have been sent in the first place. A final sale policy does not excuse misrepresentation. When a business sends an item that is materially different from what was advertised, that is the business's error, not the customer's. Blaming the buyer while admitting fault is unacceptable and unprofessional. Rather than taking responsibility, this shop chose to argue, deflect, and shift the cost of their mistake onto the customer. I will be disputing the charge and sharing this experience publicly so others are aware. I would strongly recommend shopping elsewhere if you value honesty and accountability.

These guys are awesome! They took care of my finicky Campy gruppo, installed carbon bars and tuned…read moreeverything to perfection! I'm a mechanic's worst nightmare as I'm very focused on tiniest details, but they just nailed it! Highly recommend 2 Peaks Bikes for any service work! For the first time in a long time I didn't feel like just another customer. Cheers Jack

The staff are so great. I don't know anything about e-bikes but they are very patient with me when…read moreI was explaining what needs to be done to my son's e-bike.

Very disappointing experience. I would not recommend this shop…read more We were originally given an estimate for how long the repair would take, but it ended up taking significantly longer than we were told. During that time, communication was extremely poor. They rarely answer the phone and did not provide updates about the status of the bike, leaving us to repeatedly try to get information ourselves. When we finally picked up the bike, we discovered that something else was now broken that had not been an issue when we brought it in. We called the shop to explain what happened and asked them to look at it, but instead of trying to address the concern, they were dismissive and unwilling to help. What made the experience even worse was the way we were spoken to. The communication was rude and condescending rather than professional or customer-focused. Mistakes and delays happen, but good customer service means communicating with customers and taking their concerns seriously, especially when a bike comes back with a problem it didn't have before. Unfortunately, that was not our experience here. I recommend you take your business elsewhere.

Bought a Velotric online, with seat, post and mirror extras, to be built for pickup in shop. The…read moreconfirmation said they'd email me with instructions. No email after a week, so I emailed to ask the status and was told the main extra (shock absorber post) was being shipped there and would arrive within a week, and asked me to pick it up and bring it back in when the part arrived. I wrote back that I don't drive unless I have to (medical), have never ridden an e-bike so would be transporting it home to learn to ride it, and so asked him to store it until the part was in and it was a full build. Scott accommodated, and I got a fully built PERFECT bike for me yesterday. Scott helped me load it into my SUV (a tight fit, so grateful for his help) and I shook his hand. Got it home, unloaded it, and am more than excited to learn a new healthy habit. Thank you, Scott!

My brother purchased an e bike from here and the welds snapped on him and the foot pegs causing…read moreinjury. Please be advised of this danger especially for our youth in our community. He advised the owners and has not received any response.