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    Cataloochee Dental Group - Franklin

    1.0 (1 review)
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    Services - Cataloochee Dental Group - Franklin

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Cataloochee Dental Group - Franklin Photos

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    Recommended Reviews - Cataloochee Dental Group - Franklin

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    5 years ago

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    Ask the Community - Cataloochee Dental Group - Franklin

    Bergman Jason E Ms DDS

    Bergman Jason E Ms DDS

    3.7(3 reviews)
    55.6 mi

    I needed a root canal and had $2,000 in my dental insurance account. Before the work was started I…read moreasked the front office to verify my coverage which I observed her do while I was in the waiting room. I was handed back my card and told my coverage was verified. As they stated that payment was needed before the root canal was performed, I was told to put it on a credit card and get reimbursement from my insurance. I then proceeded to have the work done. As the reimbursement did not arrive after a considerable amount of time I contacted Dr. Bergmans office to see if they had received the payment. I was then informed that they do not take any insurance in their practice, it's cash only. I was stunned and asked why they didn't inform me of this at the time when I was asking for insurance verification prior to the procedure as I made it quite clear that I intended to use my funds from my plan. I would have gone elsewhere of course. The front office receptionist simply continued to state that they didn't accept any insurance and that was that. Now I understood why they insisted I put it on a credit card. A few days later I called the office and asked to speak to Dr Bergman. I explained what had transpired and asked that he would in the very least refund a portion of my $2,000. He refused. I'm a senior living on social security and this was an incredible financial crisis for me. I don't have any complaints regarding the work done but feel I was blatantly mislead and lied to for my business. Shame on Dr. Bergman. It's hard to imagine that this office is so greedy and heartless.

    At 74 years old I have seen my share of doctors. Dr. Bergman is the only doctor that has ever stood…read morecompletely behind their work. This is on top of the fact that his work, his demeanor and his staff were already 5 star. If you need a root canal tell your dentist to send you to Dr. Bergman.

    Gillespie Dental Associates - Dr. Jaime Peterson

    Gillespie Dental Associates

    4.5(31 reviews)
    55.7 mi

    My visit to Gillespie Dental Associates was the most positive new patient appointment I have ever…read morehad. From the start, the staff in the front promptly returned my call to set up an appointment. The hygienist, Hannah was so lovely. She had the space set up in a cozy manner with lamps and gentle music playing. Throughout each step she was communicative, careful, and attentive. Then, Dr. Patel arrived and continued to provide the same level of compassion and attentiveness. I would highly recommend this practice who anyone who has dentist appointment apprehensive like I did in the past.

    I have moved on from Dr. Gillespie, with good reason. I now have a dentist who is kind, patient,…read morewalks me through cleanings and procedures with exactly what he is going to do. He takes time to explain, and is happy to pause and take a break if needed. Gillespie is the exact opposite of this. He threatens underage patients with being held down, does not adhere to patients request for the level of numbing, and does not seem to understand the meaning of consent. I requested no numbing for a tooth being pulled - he pulled the majority of the tooth (the remainder of which later was flicked out by another dentist who didn't think I needed numbing at all), and proceeded to be emotionally/verbally abusive trying to force me into an injection. I will never return to this office, and I certainly would never dream of bringing my children here. If you're looking for a kind and decent dentist, steer clear of this office.

    Photos
    Gillespie Dental Associates - Dr. Tim Gillespie

    Dr. Tim Gillespie

    Gillespie Dental Associates
    Gillespie Dental Associates

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    Michael D Gillespie, DDS - The team that plays together stays together!

    Michael D Gillespie, DDS

    4.2(5 reviews)
    31.2 mi

    State of the art dental office with knowledgeable staff and an excellent dentist! From the minute…read moreyou enter the building all the way through the treatment you feel safe and secure. Honest, dependable and an outstanding level of care are just a few of the reasons you should make Gillespie Dental your dental office for quality service. I travel a long way because I trust Dr. Mike's opinion. My former dentist retired and the new fellow I used may be telling me I need procedures and services I don't actually need. As a retired senior this matters to me. Thanks, Dr. Mike

    There are actually 11 reviews however the we're deemed not recommended because they sounded like…read morethey were influenced in some way and were not credible. This office asks (begs) for 5 star ratings! My story is not yet complete. Today this dentist said he would rather return my denture money than deal with the problem. I sit here with no teeth in my mouth and a poorly fitted dentures which cause pain. I will update this review later after seeing a dentist that will tell me if it's me or the dentures are not made correctly. Also if there is an underlying problem why they are so painful. One thing I got from this experience is that I don't believe he care at all!

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    Michael D Gillespie, DDS - Teamwork makes the dream work!

    Teamwork makes the dream work!

    Michael D Gillespie, DDS - Dr. Michael Gillespie has practiced dentistry for twenty seven years!

    Dr. Michael Gillespie has practiced dentistry for twenty seven years!

    Michael D Gillespie, DDS - Our beautiful reception area is a perfect place to relax before your appointment.

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    Our beautiful reception area is a perfect place to relax before your appointment.

    Spartanburg Endodontic Associates

    Spartanburg Endodontic Associates

    3.0(2 reviews)
    86.6 mi

    Dr. Hill did a great job for me on two occasions. He did a root canal with minimum discomfort and…read morelater when I went for another root canal, he soon found that the tooth was cracked and needed to be extracted. They set me up with a great oral surgeon. Dr.Hill's entire staff were all great

    I had an extremely disappointing and concerning experience with Spartanburg Endodontics…read more The condition of the office was shocking to me. The equipment appeared extremely outdated, and I found the overall cleanliness of the office and equipment unacceptable for a medical/dental environment. I was also very uncomfortable seeing minor children regularly present in the office during business hours. I do not know the circumstances surrounding their presence or whether any laws or regulations apply, but it certainly raised questions for me about the professionalism and management of the practice. The staff members I interacted with were rude, dismissive, and unprofessional when I raised concerns. Most disturbing of all, my experience with Dr. Hill involved a root canal being performed on the wrong tooth. Of everything I experienced, this is by far the most serious concern and the reason I believe others should carefully consider their options before receiving treatment here. Patients should be able to trust that a dental practice is clean, professional, properly managed, and--most importantly--that the correct tooth is being treated. Based on my personal experience, I cannot recommend Spartanburg Endodontics.

    Cataloochee Dental Group - Franklin - generaldentistry - Updated September 2026

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