** - Above and Beyond Customer Service**…read more I had a truly outstanding experience at Ron Jon Surf Shop in Cocoa Beach this Father's Day. I initially came in to purchase a 9-foot board I had my eye on. After deciding to buy it, I stepped out briefly to grab my son so he could help me load it into my truck. When I returned, the board was gone--needless to say, I was extremely disappointed. I spoke with a salesperson named Dave, who explained that the board actually wasn't supposed to be on the sales floor--it had been custom-made for the shop and was pulled by the general manager and placed in an office. Even so, Dave didn't stop there. He took the time to listen to my situation and understand how much this meant to me, especially as it was intended to be my Father's Day gift. Dave went out of his way to help and connected me with the manager, Chip. Chip took things to the next level--he made calls to the general manager and even reached out to corporate to see if anything could be done. After about 45 minutes of effort, he came back with incredible news: they got approval to sell me the board. Neither Dave nor Chip had to go to those lengths, but they did--and that level of customer care is rare. They could have easily said no and moved on, but instead they went out of their way to make my day. As a local, I'll be out riding waves on this board and proudly telling this story. Ron Jon didn't just sell me a surfboard--they delivered an unforgettable experience. Thank you, Dave, Chip, and the corporate team for making my Father's Day!

This store makes me want to say, "No wayyyyy.....way!" and "Excellent!" and "Nothing was bogus" -…read moreaccording to Bill and Ted (it's making my son cringe in the background). Largest surf shop in the world at 52,000 square feet of cool, rad, and gnarly, awesome things (shirts, jewelry, swim wear, accessories, beauty products, home decor, surf boards, rash guards, sunglasses, etc). If you can walk out without buying a shirt, keychain or sticker, I would either be impressed, or think something was wrong with you. Free parking (time limit) in the back of the shop. Long arse lines at all the registers, but that's a testament to how popular this place is. My husband who is an (ex-)surfer, totally loved this shop. He said visiting this store was one of the highlights of the trip.

I stop in periodically when I am in Cocoa Beach. The clothes for women are on trend and luckily…read morefor me ample selection of sizes. My daughter enjoyed the shopping time there while visiting Florida. We both bought loose knot tops, shorts and other items. I love their merchandise!! I wish there were more boutiques around the beach but it's one of my favorite shops in the area. The sales personal is helpful and I think the prices are moderate and can be reasonable.

Where Beach Bunnies is located, it and a plant store were the only stores that caught my attention…read more They have the usual beach ware apparel here for guys and girls. Also knick knacks can be found here as well as sandels. Price wise to me it's high but to your maybe bot. It's still a cute little swim beach ware shop! Glad I finally visited. One male was working and he was nice.

Service was good! No one looked like they wanted to be there, but whatever. Very easy to spend a…read morefortune. Nothing over $19.99, but it's mostly $19.99. Stopped to buy souvenirs for the family left at home and spent $145 on Knick knacks.

This is a great store to gather some decent Florida souvenirs or to pick up some last-minute beach…read morestuff. The staff is friendly, the selection is broad, and the prices are right. We stopped in for some sunscreen and a few beach/pool toys before getting on a cruise and were able to find everything we could need/want. They have a great selection of nearly everything you could think of and, if you have lids, plan to keep an eye on your wallet because I can nearly guarantee they'll find something they will want! Heck, even I found myself trying to justify a puka shell necklace for me haha. (Note to self, you're not 14...) The staff here is very friendly and happy to help with anything you need. They make it a pleasant experience from beginning to end. Look no further than this beach shop for those vacation needs. In fact, I'd highly encourage you to hit up this place before the likes of a CVS or Walgreens (for beach stuff, sunscreen, etc.)

ZERO customer service! Brought in a small piece of trash and asked if they had a trash can…read more "Brianna" tells me no.... So I asked if they had a bathroom and she says "yes but it's locked". Now I had used this bathroom on previous visits so I knew it was available and when asked if I could use it she says "no". Was about to drop cash on souvenirs like we often do on our annual visits but after the lousy customer service we will never be back. Avoid this business.

Depressing store. False advertising; no towels 3 for $10 and no Disney t-shirts 3 for $10.read more

I purchased short/swim wear at a recent trip to Cocoa Beach. I was uncertain on the size…read more(S-M-L-XL) and asked the person ringing up the shorts if i could return the shorts if they didn't fit. She said 'sure' but they could only exchange. I was ok with this. Sure enough I returned the next day and was in a somewhat rude fashion there were no returns on swim wear and in a condescending manner pointed to a disclaimer page taped on the counter (that included other caveats). I explained we were told we could return the shorts (once again very cool response from the counter person). I asked if i could exchange and simply replace for the same product on the rack. This would simply by-pass the POS and resolve the issue. 'That wouldn't be right'. Once again in a stern manner. This is some of the worst customer service in content and delivery I have ever experienced. Very poorly handled.