I have been shopping at Raymour & Flanigan for years and the service has been wonderful. But I want…read moreto highlight this particular experience that I had at your store recently. My son returned home from overseas deployment and needed to purchase furniture for his house. He was working on a tight budget yet still wanted quality items for his new home. The R&F Clearance Center was running a great sale, and we decided to make the most of it. Enter stage right Angelia Gibson-Ayres and her sales representative! They were helpful without being pushy and informative without being impatient. We were treated like valuable customers as they listened to, provided guidance for, and suggested ideas about, our needs and goals. The exceptional customer service made us feel like winners! I almost forgot what a true sales professional's conversation sounded like in this post-COVID world. Thanks for adding to this amazing moment of my son's first home and creating a solution that he won't easily forget!

From the owner: 5,000+ items in stock and delivered in 3 days or less*. Visit our Clearance Center at 400 S State…read moreRd in Springfield, PA to save big on high-quality furniture and mattresses from top brands. Shop in-store or online to confidently furnish and style every space in your home.

I'm writing this note after my first night's sleep on my brand new mattress. I had been hunting…read morefor a new mattress for several weeks, but with "inflation" and all that, prices were crazy. I managed to find a mattress I liked, but the prices elsewhere were out of reach. However, Whole House Fine Furniture's prices seemed to somehow have remained low. While they had a limited selection of mattresses, they carried some top end stuff including the one I settled on elsewhere (just for significantly cheaper). They even through in delivery. Worth noting that those delivery guys were on point. I felt bad having them climb 3 flights of stairs, but they were up with the mattress in no time. They even helped rewrap my old mattress and get it down to the street. While I haven't purchased anything else from Whole House Fine Furniture, they do have a huge selection of most any furnishings you can think of. We checked out a few coffee table options and might be back for one sooner than planned. I'd definitely recommend a visit if you're on or around Main Street.

The two fellas working at the store were helpful at guiding me to find a mattress and a couch/sofa…read more The stock selection is great, with most items having a 10-20% discount (spring time). Items were around the price you would expect so good pricing and with the added discount made it seem worthwhile. Delivery costed around $80 and covered both the mattress and sofa. They were flexible about delivery days and if you need a more specific time that isn't within a range of hours they are willing to help. Delivery was done professionally and can be scheduled within days (obviously depending on warehouse availability which I had no trouble with). The first sofa was too large for my apartment (I ordered before moving in) so they took it back and I went in and got a smaller one. They didn't charge extra delivery fee and were very helpful and understanding. Next one fit well. I would recommend this place.

My sister & I we're at Bob's furniture outlet in Springfield, walked around & looked, we both found…read moredifferent living room furniture sets that we wanted to purchase, we were there for about an hour & no one came to see if we needed help, although they were right at the door helping everyone else or walking around doing nothing. After an hour we decided to leave, that's when someone finally approached us and asked if we needed help, I will never go to Bob's furniture store again!!!!

I paid 3000 for a couch plus insurance in September . I called the insurance place they sent me to…read moreand went up there twice and they denied to fix my couch. I'm highly disappointed and really want my money back. if not my couch fixed

We had a visit that explains why they've been in business as long as they have. We'd looked online…read morefor couches from more than a few sectional companies but reading reviews would never buy something we couldn't try for ourselves. We sat in almost every couch up the street at West Elm, and came away underwhelmed, seemingly a lot of furniture is made for just looks. We sat down in the first couch we saw here and the difference was like night and day - immediately it was clear Basset is still building furniture for human use. We ended up with a timeless looking sofa and ottoman in a sharp green velvet that we'll have to plead with our cat to maintain. The owner of the store is helpful, with a good sense of humor and not pushy. We walked away with a good deal without needing any holiday coupons or sales and no created urgency. Great to know they're right up the road - highly recommend for anyone in the area burned out with third party drop shipping and the glut of middling quality mid century modern sh*t.

Thanks Thanks Very…read morehelpful, knowledgeable, good advice and pricing, very nice. Pleasant visit. Highly recommended.

Our designer Samantha was AMAZING!! Not only did she do an excellent job with our living room…read moredesign, she was a pleasure to work with !! Would absolutely recommend!!

[566] The first time…read moreI visited this store was a ton of years ago when their designer Shreen offered to come to my home to help pick out the perfect picture and furniture. She mentioned that I may want to swap where my TV is and move the direction of the room around. I'm glad she suggested it as I LOVE it to this day. The sectional pull out couch is still great after years of use. We've stopped in a bunch of times to pick up various pieces such as my beautiful office desk. Stopped in to look for an ottoman but I didn't find exactly what I envision but the staff was very helpful. They showed me tons of options and patterns I may want to choose so that it fits with my couch. I really enjoy this no pressure shopping. It's a little more expensive then those discount furniture stores but honestly you get what you pay for ... . I'll definitely be back!

My experience was fantastic. I'm very happy and satisfied with the furniture which I bought on…read morefantastic / fabulous sale. I really don't understand. why some people have not said great things. I am very very picky and their sales help was incredible, service, delivered on time, perfect! I can't remember the last time said perfect. Lastly HUGE shout out out to the movers! They were the BEST. Seriously. The BEST. They were super friendly, helpful, kind, careful not to scratch anything, extraordinarily professional. I can't say enough... you couldn't ask for more.

We ordered a custom sofa from Sheffield with COM fabric. All dimensions of the sofa were clearly…read moredelineated on the order form, carefully reviewed by Sheffield, and signed off by Sheffield and us. The sofa was delivered with the correct fabric and looked good. However, we later realized that the chaise portion of the sofa was 3 inches narrower than specified on the order form. Instead of being 39" wide (interior) it is 36" wide. Sheffield has refused to do anything to make the order match what was specified, what they agreed to, and what we paid for. They claim that being 3" narrower is "within spec" and maybe a result of the fabric pulling it narrower. The fabric!?! Pulling a wooden frame in 3"?!? An absurb dodge to avoid their cost to rebuild the sofa as specified. Sheffield did not stand behind the contract that they signed to deliver quality furniture.

I ordered an area rug in this charming store and had the best experience with sales associate,…read moreLise. She spent time discussing fiber materials and was very patient as I "tried out " various rug samples in-store and took sample squares home. I never felt pressured to buy something so I took my time shopping around and viewing the samples in my home. As a result, I wound up with a beautiful S&L rug. I look forward to shopping in this store in the near future.

I had an outstanding experience working with Maralyn H. at Serena & Lily. Her design expertise is…read moreexceptional--she has a true eye for creating a cohesive, elevated look while still making everything feel livable and tailored to your space. She was incredibly helpful in guiding me through fabric selections, providing thoughtful recommendations, and making sure I had the right samples in hand to make confident decisions. She also went above and beyond to ensure I was able to take advantage of current promotions and sales, which made a meaningful difference. What really stood out was her responsiveness and attention to detail. She was quick to reply, thorough in her answers, and consistently proactive in helping move things forward. At every step, she made the process feel easy and well-managed. If you're looking for someone who combines strong design sensibility with excellent customer service, Maralyn is an absolute standout. Highly recommend working with her.

Purchased a sofa and was quoted a price of $604 including taxes and delivery. One of the reasons I…read moremade the purchase was they offered a interest free loan if the money was paid off within 101 days. If not the rate is 179.75% per year. I figure I'm dealing with Ashley and paying it off within 101 days no problem. After setting up a plan and paying the loan off within 45 days of delivery everything is good. I then find out that it was all a lie, you have a $99 fee no matter when you paid it off. So as far as I'm concerned the salesperson and the Manager are liars and I will never deal with this store again and will let everyone I know be aware of this scam!

The manager is a lier! Wife was told lamp is in stock and we came back today they only have floor…read moremodel available. How could they sell two to three same lamps in one night?? Waste of my time!

I had two separate experiences one very good and one truly awful…read moreI bought two chairs and I was very happy with them. One of the employees even helped me put them in my car. Very kind I will mention the lighting in the store isn't great and it's easy to miss the condition of the furniture. Though I liked my chairs I found dirt and use marks I missed at the store Now the truly awful- I consigned a rug. It sold quickly but I didn't receive payment. I stopped in and they told me they have 30-60 days to send me check. Sixty days came and went-no check. I stopped in three more times over a period of another 6 weeks - no check sent . Finally I made a low key stink and with reluctance I finally got paid. That's when I read the reviews and found this is a common trend for the owner of this store. This was a stressful experience. You can do well at this store but as you read they don't stand by the customer should the need arise.

Friendly staff and absolutely fantastic finds! Highly recommend. I have found amazing pieces here.read more

I have an unfortunate experience to share about Best Jewelers in the Manoa Shopping Center. I don't…read morerecommend you do business there based on my experience. In early January, I took a gold watch bracelet to them to have two links made to lengthen the bracelet. While in their possession, I inquired almost weekly for an update on an estimate for cost and time needed to perform the work but never received it. After about two months of waiting, I decided I'd take it back and have someone else work on it. When I went to pick it up, Sonya the store manager, handed it back to me in pieces. I started putting it back together when I noticed there were pieces missing. Had I not checked, Sonya would have let me leave the store with it in that condition. After pointing out the missing pieces, she said she would look for the missing parts and have it ready the next week. So I came back the next week and the bracelet wasn't there. I wasted my time going to the store when they could have called me to let me know it wasn't there. I was told to come back again the following week. I came back the next week and when I inspected the bracelet again, I found that it was again missing parts, but now it had been damaged. It looked like one or possibly more of the links had been hit with a hammer. How they managed to damage it so badly I have no idea. The parts damaged shouldn't have even been handled at all. I'm now waiting for Sonya to again resolve this but at this point, this watch bracelet is likely a loss and will need to be claimed as such by their business insurance. The cost is almost irrelevant though as this bracelet is irreplaceable. Don't take your valuables to Best Jewelers because they may end up like mine - ruined.

The staff was friendly and professional. My watch batteries were replaced within the hour at an…read moreaffordable price.