We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

I've been using WiroLimo for many, many years now for all my transportation needs when I come to…read moreNYC. The professionalism I've received every trip is above and beyond. I recommend them to anyone needing a safe, comfortable, and efficient ride to and from the city. On my most recent trip, I accidentally left the vehicle without my phone when being dropped off at LGA. I knew I'd left it the minute I entered the airport. I immediately panicked - and looked up the WiroLimo number from my husband's phone. Our driver William answered and said he discovered my phone and was already making his way back around to the terminal. He pulled up, handed me the phone, and assured me that if personal belongings were left behind in their vehicles, they would do everything possible to return items to their clients. I was so very grateful, and it is one of the many reasons I've used them for so long and will continue to do so. Thank you!! Tammy L.

I'm sure they're great if you can book them, but their website stinks. When I call there's a…read morerecorded message telling you to use the website, with no other options to speak to a representative. On the website there's no option to email or request a quote, just a link to "book now" that requires you to enter your credit card info, with no indication what the rates are or what the cancellation policy is. There is a list of rates for airports and sports venues, but I guess they don't want you to know what they'll charge for more complicated itineraries. Ridiculous.

I've used the service on several occasion and haven't been dissapointed yet…read more They have picked me up within 5 mins everytime, once or twice I had to give directions but no problem since I knew the rout. I did notice that some drivers charge more than others as if they pull a number from out of the air, so, ask for a price before leaving. I do like that theywill send a car that will take you and your small to mid-size pet. The cars are clean and the drivers are friendly and safe. I will continue to use the service.

This is a good company lovely personality and the driver are amazing . Always on timeread more

Good service and not excessively overpriced. My driver was on time, and that in itself is…read moreeverything.

I am very pleased with the car service. One of my elderly patients, who have trouble walking, and…read moreisn't fluent in English, has been struggling with traveling from her home to the doctor's appointments. We would schedule transportation for her and a return trip home. Previous companies would leave her stranded, without ever notifying her that they weren't going to pick her up. It was horrible the way she was treated. Cooperativa treated my patient with respect. They were on time picking her up and bringing her home. My patient is very old and couldn't remember where he dropped her off. The driver was kind enough to wait for her for 40 minutes in Manhattan traffic. I felt horrible about it. When I walked her over to his car, I actually see the driver walking around looking for her. You can't get any better than that. Very courteous and EXCELLENT customer service. Thank you so much.

We are so late to booking a van for group trip due to weather commitments and this company came to…read moreour rescue. We booked on Tuesday and got our van committed for Friday. That is crazy. We check out a few online booking company and we think they are the middle man. Go straight to this company. We had a quick conversation on our needs via Yelp message and the owner gave us a very reasonable quote for round day trip. I love the quick response and not putting people on hold for answers. I will definitely use them again. Driver was on time and respectful. He got everyone to the location and back safely. The 14 ppl can we got is clean and everything I heard from the passengers has been positive.

I ordered a sprinter van for a large group. The van was clean with plush leather seats. Our driver…read morewas communicative and arrived ahead of schedule. We made several stops throughout the day. The driver did his best to park in convenient, close by locations so we didn't have to walk far in the cold. My mom recently had knee surgery and he helped her up and down the stairs of the van. Overall, service was seamless.

Big Ben provided us with a wonderful service in our hour of need. We are a small school and we…read moreneeded their services with short notice. They came through with fabulous service. THANKS A MILLION! I would recommend them hands down.

Big Ben Transportation is an excellent charter bus company. Best prices in town, great customer…read moreservice (Ben), and we couldn't ask for better driver, Jose! Thank you Big Ben for making our transportation easy, safe, and seamless. I highly recommend and will be using your service again! Clemy

They sent the quote quickly and provided an excellent service. Jinder por driver patiently waited…read morefor us to exit the airport terminal and was juste in time. I recommend their service and will use them again.

We have now used this service multiple times and they have been consistently excellent. The cars…read moreare great and clean and the drivers are friendly and drive safely through NY traffic. Highly recommend

Excellent service. Mario was a great. New SUV picked us up at LGA and got us downtown quickly…read more Would definitely call Mario again.

This Limo service has it all together! From greeting to being on time. They were polite friendly…read moreand very professional! I loved when I called they actually answered the phone. Clean cars. Don't just look for a service hire this one. You won't be sorry !!

My family and I had a great experience with this company during our visit to Manhattan. They are…read moreprofessional, courteous, friendly, and reliable. I am beyond grateful and content with their service. UBC made our vacation memorable!!! Jose, thank you so much for always answering my calls and for your prompt response to my text messages. Their prices are fair for both parties. The vehicles are extremely clean. I highly recommend this company. Thank you so much to the whole team

I had a wonderful experience from start to finish. My driver was Ricardo. He met me in the…read moreterminal by baggage claim and escorted me to his SUV. He was punctual, courteous and friendly. He had water waiting for me and we had a lovely conversation about NY and Miami. The ride was comfortable and I felt I was in very good hands. So much so that I requested Ricardo to pick me up for the return trip to LGA. I highly recommend this service. Ask for Ricardo.