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    Catherine M. Fascilla, DDS

    5.0 (6 reviews)
    Open 8:30 am - 6:00 pm

    Services - Catherine M. Fascilla, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Westbury Dental Spa

    Westbury Dental Spa

    3.3(24 reviews)
    1.0 mi

    PATIENT BEWARE! Be diligent about knowing which dentists are in your network, and always seek a…read moresecond opinion. If you encounter predatory practices, remember that in New York, you can file a complaint with the New York State Office of Professional Discipline. Don't allow these practices to go unchecked! I've been with Westbury dental spa since Dr. Carla Blain was the owner. Since ownership has changed over to Dr. Orza however , it seems the waiting room became more aesthetically pleasing procedures became more expensive but patient care became their last priority. I only have gone to them for minor things, like regular cleanings my yearly check up out of convenience since I live in the area. In 2022 I had gotten pricing for a tooth pull and an implant which I thought was outrageous. So I went to a different dental surgeon, All County Oral in Jericho by the way, tell them Carla sent you. It's a bit of a drive for me so I didn't switch dentists altogether, instead, I got the implant and came back to Westbury dental spa for the cap. Fast forward to this year, I made my yearly appointment at Westbury dental Spa. I was having some discomfort with the tooth implants & during my cleaning they noticed my cap was loose, they did x-rays and I was told I would need to see their oral surgeon as they couldn't adjust the cap because they believed the issue to be the implant. They day of my appoint with the oral surgeon came, AN HOUR BEFORE my appointment the front desk girl called to inform me that I needed to be prepared to pay, I was very much angry at the fact that they waited right before my appointment to tell me this. I show up, now having made rushed arrangements with care credit only to find that the surgeon not only isn't going to see me, but Dr. orza came in and told me I had a possible infection and that the surgeon took a look at the Xray & agreed that the implant was being rejected. This week my implant completely fell out, I was not in any pain but called them regardless to ask if there was anything I needed to do. I went into their office for an emergency appointment just to make sure said "infection" wouldn't cause me any harm being that I still needed clearance by my OB for the scheduled extraction & bone graft that she very quickly made sure to get me an appointment with the surgeon for. Ofcourse this an out-of-pocket expense of $6980 appointment was prioritized & I was set up with this elusive surgeon. As soon as I arrived today the front desk girl goes "did you not get our text, we texted you to see if you could come in at 1 were running 1/2 and hour behind" I made her aware I had another commitment and could only wait 15mins. Being in that waiting room today on a random Saturday really opened my eyes that it's not just me, one patient was told on arrival that they don't take her insurance, the other was there for her Invisalign & divulged she left a review in exchange for a small discount but was so unhappy with the practice. So who knows how many of these reviews were coerced. Because myself and these other two unhappy patients got to talking they made sure to get me to the back and a s a p. Turns out there was another dentist there, one that I did not know, she had me undergo another cray only to tell me that the implant came out clean and I didn't have an infection at all! I only went today to ensure I was okay to leave the implant out and that said infection didn't worsen. I'm glad I did though, today's visit further solidified what I have been feeling since this DR. Took over, they don't care about their patients they care about their bottom line which is $$$. The fact that the doctor that was there tried to back track and tell me that "they may have done a different type of x-ray that I do not know how to read & that's why they told you an infection but from what I can see that is not the case" LITERALLY ... W H A T. They are so quick to push stupid aesthetic procedures like teeth whitening & Invisalign but can't get their heads out of their ass long enough to inform a patient thoroughly.

    I've come here with my daughters and myself for dental care…read more The office is clean and very well decorated. The staff is very friendly and accommodating. Scheduling wasn't difficult and they told me upfront what my out of pocket costs would be. The doctors were thorough, gentle and patient. They told me the game plan beforehand and let me know what I should expect in terms of pain and discomfort. They let me take some time when things got painful which I appreciate. Overall a great experience.

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    Catherine M. Fascilla, DDS - generaldentistry - Updated July 2026

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