If we could give John more than 5 stars We would!…read more John has been super helpful during this hard circumstances. Since my first call weekday at around 10pm. I was surprised the took our call so late. I have never experienced until now a love one passing away and John provided so much information and guidances on what my next steps where! John came out to our house the next day to finalize the arrangements. John O'Connor is an honorable man who loves helping people all he has been doing with my family in general is providing lots of support and I'm sure John's like that with all the families he works with! Thanks John for all your help! My family and I will always be Thankful for everything you've done.

During such a difficult time of my grandmother's passing, Berry and his team at Menlo Park Funeral…read moreHome went above and beyond to support our family. Berry's warmth, kindness, and professionalism made all the difference. He worked incredibly efficient, preparing all the necessary paperwork in a very short time. When we had to add an additional service midway through the process--requiring all the paperwork to be redone--Berry handled it with patience and care. Despite the tight timeline, he worked tirelessly to secure a viewing schedule for us within just two days. We are deeply grateful for Berry and his team's dedication, hard work, and compassion. Their support made an overwhelming process so much easier, giving us one less thing to worry about during this difficult time. Our heartfelt appreciation goes out to Berry and his entire team. Thank you for everything.

I am very happy with the service they provided for my mom. Very professional and very kind.read more

I have visited Holy Cross in Menlo Park to pay respects to family members who have passed for many…read moreyears. I come every 4-6 weeks. The park is very old and has shaped up tremendously over the last few years. It's a peace of heaven as improvements occur frequently. My family is in the older section and in the past the silver metal flower pots had always been stollen. So now I use red solo cups. I am thankful I keep a stash of them in my car because they too are thrown out when the flowers have bloomed out and maintenance comes along. Stay blessed.

Sadly, I have lost my Mother on March 2018. Looking for a Funeral has not been a pleasant thing to…read moredo. We went through so much pain for a year and we wanted to ended up this process peacefully. Thankfully, I have talked to Maria G Aguilar so she could be in charge of this process. From the first call I gave her- She was clear about the steps I needed it to follow.. She explained me about the cost and the way they were going to take care of the situation. The Day, I met with Maria G Aguilar showed me the packages available and spent time going through all the details about the Funeral. She was very attentive, compassionate, and best of all She listened to me, ( in these moments, You need someone to listen to your feelings,struggles,etc) My Father who was married with my Mother for almost 50 years was extremely sad and Maria G. Aguilar was there to comfort him and to help us to give my Mother her last day as she deserved. The Day of the Funeral was extremely well organized, and as soon as I got there Miss Maria G Aguilar asked me to be my companion and stayed with me until I felt a bit better.( She stood next to me while I stared at my mother and She handed me tissues) To Maria Aguilar and the Funeral team: Thanks so much for helping us going trough this painful moment- We had a peaceful,Dignity Funeral for My Mother. If you have lost a loved one at this Moment. My Deepest Condolences. *Maria Aguilar is Fluently in Spanish and she has a very sweet smile.

Redwood Chapel did a fantastic job with my dads service. Marie was so helpful and accommodating to…read morehelp put my dad to rest. Our family was very pleased with the support everyone gave us. Although we hope to not see them again any time soon, we recommend Redwood Chapel to anyone wanting great service and support for their loved one.

Both my parents wanted to pre-plan their services. At the time of planning we were helped by David…read more He was nice, thorough and made the process easy. I have to say I wasn't excited to plan every detail of my parents funeral as they are still alive, but I am thankful we did because David made it easy and I know we will appreciate it down the road. Thank you again for your patience and d help!

It's never a good thing well a love one pass and there are so many things to deal with, especially…read moreduring this time of Covid19. My father passed on the 5th of June and we contacted Crippen & Flynn after the cornier released the body back to us. They came and removed the body, professional, friendly and respectful. I met with Tom a day later to set up the services. Tom was great and full of information. He has been in the industry for over 30+ years. He made everything a lot easier during this time. Everyone there was very helpful. I would recommend them to anyone in need of funeral services.

My family's experience with AMFHMP was excellent every step of the way. Avisha, the funeral…read moredirector, is kind, sensitive, extremely professional, informed and helpful. During the worst chapter of my family's life, she exemplified grace, dignity and excellence as we navigated all the steps of cremation, burial, service and paperwork, etc. Candy, the headstone coordinator, was also professional, kind, very sensitive, helpful and patient. Both were incredibly compassionate and professional at each point of contact. The service went very smoothly, and the funeral home's list of florists and ministers proved helpful. The ladies were available, supportive and communicative at each step of the process. They always asked about my Mom and displayed the kind of humanity you hope for during a very hard time. The groundspeople were also very kind and helpful. I appreciate how the grounds are open almost every single day and that people from all walks of life are buried and interred here. The atmosphere is tidy, quiet and respectful. We take comfort knowing our family members rest together in eternity at this lovely memorial park.

I wasn't going to review a cemetery that I visit every 4-6 weeks to pay respects to family members…read morewho have passed but here I am. The grounds are a complete shambles. The grass is brown and flowers that once bloomed are still in place weeks later. The mowers may be at work but what about the edgers. Or better yet, is the perpetual care still an order?

Many people have fears about death and dying which include dealing with the funeral industry…read more This organization is designed to support the consumer and prenegotiate basic funeral and cremation packages without extras so people can be assured of finding value, excellent services and sensitvity at a time when they need it the most. They have a $40 lifetime membership which I have seen in practice. They do good work.

My aging mom signed up for this organization, and it made things easier on us when she died…read more Because she had previously chosen a mortuary with which the alliance had negotiated prices (less expensive than for non-members), and a specific plan, we were not forced to make crucial decisions while mourning a death. One can opt for a simple cremation from the selected mortuary or go the fully fancy route. The Alliance even got the necessary death certificates from the county, saving me another task (I did pay for them). My husband and I immediately signed ourselves up. Most people do not know about this excellent non-profit, but everyone should be a member. The $40 one-time fee will save your heirs more than that when you die, to say nothing of bestowing peace of mind. The Alliance also offers a lot of general information about planning ahead. Whatever your age, I say go for it!

-10 stars if i could…read more here's my update after finally getting all my fathers ashes and his belongings back. this mortuary not only had the audacity to question and try to make my father's wife feel bad about our review of their ragged company, but they never even ordered the special urn thats displayed in the office. i'm convinced it was never ordered and it's sad that the mortuary thought that we had received the urn. if you guys continue to do business with grieving families, actually do the job or give it to someone who will actually work with the family to make their experience smooth. its already enough that we had to bury our loved one unexpectedly.

Unfortunately I have had to use Jones Mortuary a number times for my family members, and each time…read morethey did an excellent job in helping me and family doing such a hurting in our life. Jones Thank For Your Help In My Time Of Grief

The staff at Chapel of the Highlands went above and beyond for me and my family. I believe the…read morefirst time I attended a service there, I was around seven years old. Being part of a large, multi-generational family, I have unfortunately found myself attending services there at least once a year for much of my life. As an adult, I've had the responsibility of taking a more hands-on role in funeral planning, and I'd like to share three experiences. The first was for my uncle--while not related by blood, he was absolutely family. There was significant family drama leading up to the service, including a grandchild sending threatening messages. When the staff became aware of the situation, they handled it with professionalism and care, arranging for support to be on standby if needed. Thankfully, it wasn't necessary, but Paul was fully prepared to take care of it. The second experience was a little over a year ago, when I was making arrangements for my own mother. Paul, the owner, sat with me through the process. He and his staff were incredibly professional and compassionate. Paul made sure I understood all my options and gently reminded me to take my time--he made it clear he was there for me, without rushing me at all. The third experience was about two months ago, when I was there in my professional capacity as a minister. I was asked to support a husband making arrangements for his wife. I watched as a man, in deep grief, struggled to process what was being said. For the first time, I wasn't the family member making decisions--I was observing. The staff at Chapel of the Highlands handled everything with patience, professionalism, and genuine care. Walking through these difficult moments is never easy, but it brings comfort knowing that Paul leads a team that is caring, hardworking, and professional. While I wish I never had to return under such circumstances, I know I will continue to trust and recommend their services to anyone going through such a difficult time.

Yesterday, I had a terrible experience at Chapel of the Highlands in Millbrae. I arrived around…read morethree in the afternoon to visit my mother, who was to be buried the following day (today). Nick H and an unidentified female office clerk were unfriendly, unprofessional, and disrespectful. The facility was messy and unorganized, and the employees appeared unkempt. When I finally got to see my mother, I was horrified to see how she looked. Her face was not my mom. Her clothing was completely different from what she would normally wear. There was a scarf around her neck that seemed to be hiding something. I was so upset by the time they finished arguing that I couldn't see my mother. I felt like I couldn't properly say goodbye to her. It turned out that my siblings had an unannounced visit planned with my mother that they didn't want me to attend. The office girl apologized several times to me, for making a "terrible mistake" by telling me about the 5 p.m. viewing. But it wasn't the mistake of telling me about the viewing; it was the mistake of not letting me see my mother when I arrived and then making me stay in the lobby, telling me I couldn't see her. I would never, never, ever recommend this place, and I believe both Nick H and the office clerk should be fired immediately. **************************************************** Thank you for your response, Paul Larson. I understand that you may not agree with my review, but I encourage you to focus on the actions of your staff. I arrived at 3:00 PM and was informed that the viewing would be at 5:00 PM, which I accepted. However, when I returned at the scheduled time, I was denied the opportunity to see my mother and was asked to leave. This was extremely distressing. I made it clear that I would have contacted the police if I had not been allowed to see her. Nick H. asked me to state that I would not call the police, but I want to be clear--I would have done so if necessary. This situation was unacceptable. She is my mother, and I have every right to see her. I also find it inappropriate that your response focused on criticizing me and referencing my family rather than addressing the issue at hand. Please stop talking about my family--you have no right to do so. You don't understand our dynamics, and it's not your place to comment. Your attempts to address the situation were unhelpful and based on inaccurate assumptions about me. I stand by 1 Star.

We had my mom's services here 5 years ago this month and yesterday we had my dad's services back…read morehere. We came back to use this venue because the service was amazing and it still is if not more. We met with Gus to plan and he was absolutely helpful, sympathetic, and very communicative throughout the whole planning. Come day of, Rick and Kina were absolutely wonderful. They made sure everything was on track and organized. Checked in on us here and there to see if we needed anything. We were running a lil behind but Rick was very patient and understanding. Come to the crematory, we could've have asked for more. The person running it, I think his name is Ron, was very respectful, empathetic and truly kind. Our whole experience with Sneider Sullivan & O'Connell was truly wonderful. They didn't treat us like customers. They treated us like a family and we are so grateful for that.

So professional, superb communication, incredible follow through. Very kind. Also, offered…read moreassistance with various items that needed follow through, such as obituary, death certificates. I even received a check-in call a couple weeks after to see if all my needs were met.

Several years ago when my husband was put in a care facility, they wanted to know who to call when…read morehe passed. I was looking at mortuaries, alone with an unfamiliar duty in an unfamiliar location. I finally turned to Yelp to see what was posted about mortuaries I'd looked at when David from Honor Cremations popped up to say he thought he could help me. I truly felt an instant feeling of safety and trust. Sometimes we're lucky enough to get guidance. David is kind, sympathetic and morale. I spent the next several years feeling secure for when the time came. One of the few things I was able to feel secure about. When my husband did pass in the middle of the night in the veteran hospital hospice, they knew to call Honor. Because it might take time for Honor to arrive, the hospital wanted to take my husband to their mortuary and I refused saying we would wait for Honor. I trusted them and knew he'd be in good hands and those feelings were right. The gentleman who arrived to take my husband helped the nurse prepare him so when he came out of the room he was draped in the American flag. With everything else my husband and I went through with the change in care facilities, finances, and just 'handling it all' as my husband's condition worsened over the years, David's honesty and compassion took this step off my shoulders. I have purchased Honor Cremation for myself, so our children have the confidence to know everything will be taken care of. Thank you David and Honor Cremations. When so many unexpected doors closed with years-long tragedy, you offered a safe open door.

Honor's was respectful, informative, and pleasant when removing the deceased. We cremated and they…read moredo it when the death certificates are received. Pick up of the remains went respectfully! No complaints!