From my first conversation with Zack, I felt I would love doing business with him and my assumption…read morewas correct. I was anxious and had a lot of annoying questions about the process. And to my surprise, Zack educated me with so much patience, and in the simplest, most understandable manner. He updated me constantly and never rushed me into a decision. I was glad to see how meticulous he was with documents, and how he scheduled everything. He offered honest opinions and no forced agenda to push sales. I really appreciated the check up even months after to see how I was doing and if everything was to my satisfaction. I had a perfect experience working with Zack. I will, and I have recommended him to everyone as the best realtor.

I first met Zack while viewing a rental property, and he immediately came across as warm,…read moreeasygoing, and professional. Even though that initial property wasn't the right fit, he quickly suggested another nearby option and made time to show it to us right away. Throughout the application process, Zack was consistently friendly, communicative, and diligent--always keeping me updated and putting my worries at ease. I'd absolutely recommend Zack to any owner or tenant looking for a reliable and genuine agent!

Wilson and his team at OWN made a stressful process feel easy. They were professional, kind, and…read moreknowledgeable from start to finish. From the first meeting I was impressed with Wilson's thoughtful approach, which was clearly driven by a strong mix of market data and years of industry experience. They far surpassed my expectations, and I would highly recommend Wilson and his team to anyone looking to buy or sell in the Bay Area. Also a big shoutout to Priscilla and Michele, who helped throughout the process and were amazing as well!

Wilson Leung and his amazing team at OWN, helped us with multiple properties within a Trust. He…read morewent above and beyond with his marketing efforts, communication and knowledge of the local real estate market. Wilson is a fabulous negotiator and when we received offers, he knew what was best for us to receive the highest possible offer. As another Real Estate professional in a different area, I recognize and appreciate someone with such professionalism and skill. Whenever I have clients looking to buy or sell in his area, he is the absolute first person I would ever reach out to and really trust to do take care of the clients and get them the best result. Thank you Wilson and team!

I'm in the market for an apartment to rent. I was referred to Janet because i had heard about a…read morelisting she had in Belmont. I didn't get the apartment, however Janet did accommodate my wife and my schedule by agreeing to meet us to show us the apartment late in the evening. As a customer service standpoint i felt she went above and beyond and we really appreciated that, something you don't get in business on a day to day basis. I.E. we basically got shoved out of the Tmobile store after upgrading a phone and spending $70 on accessories because it was the 9:00 "closing time". I love the mom and pop feel of Hometown and i hope these kind of business will thrive in our country. p.s. The receptionist was also very kind and helpful

This review is for Somjai & Jessica. A friend of ours referred this husband-wife team to us for…read moreour first home search, and we couldn't have been more pleased with the experience. We've worked with them for about 5 full months to look for a single family home that fit our criteria, and we appreciated that Somjai and Jessica were professional and assertive. We initially had doubts because they're based on the peninsula and we were looking in the south bay, but after our initial meeting, we decided to go with them and never felt the need to switch agents. They were very flexible with us throughout the entire time we worked together. Regarding the search itself, it never felt like they were getting us to buy just so they could get their cut. They always provided us good, solid advice on which properties they thought were great for the long-term and which ones we should probably avoid (e.g. I liked living in my old place near the new 49ers stadium, and they gave us some great pros/cons of buying homes in that area). And it wasn't just the market trends they were thinking about; Somjai & Jessica always gave us their thoughts based on the context of our needs as a young, married couple with intentions to start a family someday. During the closing process, Somjai and Jessica were very organized and on top of everything, making sure all the i's were dotted and t's were crossed. While we waited for the bank, title company, and insurance agents to work out what they needed, S&J helped us with setting up the inspections and lining up some contractor referrals (even helping us get discounts for a few!). Ultimately, we couldn't have asked for better agents and would recommend them to anyone looking for a home in the Bay Area.

Laura is absolutely amazing! I have been following her home sales across the Peninsula for years,…read moreso when we were ready to sell our home in San Carlos, I knew immediately she was our number one choice. Selling a home can be incredibly stressful, but Laura made the process seamless. She connected us with fantastic professional help for painting and carpet installation, and her market expertise was invaluable. Her timing and pricing strategies were impeccable, allowing us to sell our home in record time, with total ease, and despite a challenging market. Thank you Laura!! We highly recommend Laura for anyone looking to buy or sell a home in the Peninsula!

We found Laura through a local parents' group, where she came highly recommended for her expertise…read morein the San Carlos real estate market. Laura's strong presence and connections are invaluable in today's market, as she's constantly aware of which homes are coming on the market and potential buyers for our home. When Laura came to see our property, she immediately dived in--educating us about her strategy and the best timing to sell. What made the selling process even more streamlined was that she had a team of contractors on hand to help prepare the home for sale and maximize its value. You can truly see Laura's dedication to her work in the way she frequently stops by our property to ensure it remains clean and presentable. We couldn't have asked for a better agent to sell our home for top dollar--her strategy is key to making any home she touches stand out.

We sold our Mountain View townhome with Rainmaker Real Estate. Their in-depth knowledge of the…read moreMountain View, Los Altos, and adjacent towns was key in our selection of Rainmaker. Another factor in selecting Rainmaker was Yao Li's diligent preparation and planning of the pre-sale process. She is awesome! Leading up to the on-market listing, Alex was super clear and explicit on what will happen and how to prepare. He also provided thoughtful advice on what listing price to select in order to attract the most buyers. We were able to go on-market, do showings, send out disclosures, and request offers in no time. Alex's support extended to a great conversation on the pros/cons of each offer, which led us to being under contract very quickly. In the end, Rainmaker Real Estate was awesome to work with. Alex and Yao provided a great product with *ZERO* drama, which is what we wanted. We will use them again, if we are in the market to purchase something in the MTV/Los Altos area.

I purchased my current home with Rainmaker about a decade ago! Alex paired me with the right…read moreperson on his team to work with. I always felt I could go to either of them with questions and concerns. Through the years, we've stayed loosely in touch. Recently I asked Alex his thoughts on a second property, sharing my concerns and parameters. He had/has really good ideas, has experience with handling different situations, and I didn't/don't feel at all pressured to purchase. When it comes, hoping the second time goes just as well!

We moved to the peninsula less than a year ago and started renting with the plan to buy a house in…read morethe coming year or two. When we interviewed realtors we were drawn to Raziel because it felt like every question we had was answered and backed up by data-driven analyses. We were also really intrigued by his unconventional process that is extremely involved in the beginning. Coming from out of state we learned so much about the area and what kinds of properties we could expect for our budget in each neighborhood we were interested in. This allowed us to really hone in our search and made the process less stressful because at that point we knew exactly what we wanted and were prepared for the right house to come along. During this time Raziel also guided us through the process of understanding buying a turn-key property vs. something that would need renovations. When we found our ideal property, we were a little anxious because it was an off-market Hillsborough house. But Raziel was quick to move and get us a showing and guide us to make the right offer for the property. It was complicated, as some off-market listings can be, but it was Raziel's strong relationship with the listing agent that helped our offer prevail. We have to say that every time we saw a house and the listing agent heard we were working with Raziel they had a genuinely warm reaction that made it obvious he is well-liked and respected in his field. Also, Raziel knew our plan was to buy in the 1-2 year range and we never felt pressure to move that timeline up. Instead, for every house we considered putting an offer on, Raziel gave us a thorough discussion of all the reasons why someone would not want to buy the house, and that helped us really decide if it was the right property for us. It always felt like he truly wanted to find us the right house for our family, not just make a business transaction. We feel so grateful that we worked with Raziel and his team to find our ideal property (thank you Jenny and Angilee!).

Raziel and his team (Jenny, Angilee, Emily) are exceptional! With their support, we bought our home…read moresooner than we expected, and the entire process was incredibly smooth: our very first offer was accepted. In the Peninsula's competitive market, we couldn't believe it! As first time home buyers, we were looking for someone deeply knowledgeable who could guide us through the entire process: from understanding local neighborhoods and why buyers might choose one over the other, narrowing down our criteria along with what's realistic in our budget, doing diligence when the right house pops up, and navigating the offer process. We didn't know what we didn't know, and we really wanted an expert. Raziel was exactly who we were looking for! He has a very well-structured process that we loved - touring neighborhoods, looking at past sold homes together, and moving quickly when the right house pops up. I really enjoyed learning as much as I could from Raziel, as he has so much local knowledge that I would never have learned otherwise. For the home we ultimately purchased, he suggested bringing an engineer on-site to take a look at the house before we submitted our offer. He also flagged an unusual item in the seller's disclosure packet that he hadn't seen before and recommended reviewing it with a real estate attorney. We followed both suggestions. Everything checked out, and because of that diligence, we felt confident submitting our offer. We would not have taken those extra steps without his guidance. Raziel truly de-risked the process as much as possible. By offer day, we felt informed and prepared. We love our home and are incredibly grateful for Raziel and his team. We can't recommend them highly enough!

I recently worked with Jennie and Mindy to sell my townhome, and the experience exceeded my…read moreexpectations. They were knowledgeable, responsive, and supportive throughout the entire process, from pricing and preparation to negotiations and closing. A special thank you to Mindy, who was always patient, detail oriented, and quick to answer questions. Her communication and guidance made the entire process incredibly smooth and stress free. Thank you, Jennie and Mindy, for all of your hard work and support :)

Amazing event! Love Jennie and Mindy at Zen Coast Homes! We enjoyed going to the movies paid by…read morethem at Tanforan. Thank you!!

Words will never appropriately describe the value this team brought to us in buying a new home and…read morethen selling our old home. James and Nicole provided white glove service through the entirety of the process. They are the real estate equivalents of Goldman Sachs or McKinsey - highly strategic in their advice while also being exceptionally detail oriented and organized. All the while, they maintained a customer-centric approach that was both personal and professional. They understood our needs and were truly partners throughout the process - never married to a single approach, just the one that made sense for us. From start to finish across two transactions, there was never anything too big for them to handle or too small for them to address. We truly value their partnership, professionalism, and work product. Highly recommend to everyone - especially busy people with a high bar!

Our family worked with Carol, Nicole and James on a house sale in Menlo Park and the experience…read morecouldn't have been better. From the first meeting, they were thorough with their market assessment and recommendations on how to prepare and market the house, they communicated clearly with us every step of the way, managed the process of preparing the home and kept track of every detail. Their deep knowledge of the local market was insightful and hugely helpful. We highly recommend working with this wonderful team of professionals.

Drew and Christine make the BEST team, their separate skill sets combine to create a depth of…read moreresources I don't think I could have gotten anywhere else. They know everyone and everything involved with the Peninsula market and I felt very comfortable trusting I was getting the best assistance and advice. I was a very picky and nervous first time homebuyer, in a difficult market, and they were endlessly patient, going above and beyond to make sure I felt completely comfortable. I will recommend them to anyone and everyone without reservation. They got me the house I wanted at the price I wanted - Thank you Drew and Christine!

When it was time for my family to transition from renting to owning our first home, we reached out…read moreto Drew and Christine. We had received excellent referrals from our coworkers, who said that they were the best realtors in San Carlos and Belmont. We have been working with Drew and Christine over the past few months, and recently were able to close on our ideal home - the first house that we bid on! As first time homebuyers, we needed guidance about how to navigate the process, especially in this highly competitive neighborhood and market. They provided advice for us throughout: during the home search stage, we learned to evaluate listings and properties; during the bidding stage, we learned what makes a competitive offer; to the closing stage, where they ensured that the transaction went smoothly. I really appreciate that they were patient, and never pushy. When we needed to take a break from the home search to deal with family needs, they gave us space and were responsive when we were ready to jump back in and look again. We couldn't be happier with the outcome and our choice to work with Drew and Christine and wholeheartedly recommend them to anyone!

I have worked with a number of real estate agents in the past 30 years, buying and selling some 12…read morehomes. I was fortunate to have the assistance of a number of good agents, but Caroline is without a doubt head and shoulders above all of them. I recently sold my current condo home with Caroline as my sales agent. Caroline was also the agent who helped me to buy my place some 13 years ago. I had such a wonderful experience working with Caroline that I immediately thought of her again when I decided to sell my place. Most real estate transactions tend to follow fairly standard operating procedures. Thus the basic mechanics of a property sale or purchase can be handled by most agents without issue. However, when things go awry, that's when the experience, expertise and professionalism of a real estate agent really become absolutely critical. Such was the case with me. After my house was on the market for about 10 days, a couple made an offer that I accepted. So after signing the initial agreements, the couple proceeded to do their due diligence, which included various inspections. When the latter were all completed to the buyers' satisfaction, they removed all their purchase contingencies, and we were officially in escrow. Now all we had to do was wait for the buyers' bank to fund the loan. And that's when things took an unexpected turn. My buyers were pre-approved for a so-called faith-based loan from a small community bank in Chicago. Neither Caroline nor I, nor the title company where we opened escrow, knew much about what exactly a faith-based loan entailed; we just thought it would not be that different from any other mortgage loan. We were wrong! With us now in escrow, the bank in Chicago unexpectedly asked for various additional data/information that was outside of the scope of what was in the condo disclosure package that was provided to and signed off by the buyers earlier. So Caroline had to scramble very quickly to respond to the bank. That was by no means an easy task as multiple parties had to be identified and contacted. But after moving heaven and earth, Caroline did deliver everything the bank requested. Yet, in the end, my buyers were not able to get their loan. So that escrow, which by then was 3 weeks past the agreed closing date, fell through. I was, to be sure, a bit crestfallen. But Caroline was able to put that setback quickly behind her, and promptly arranged for the staging company she had long worked with to re-stage my condo in short order. With Caroline resuming hosting open houses again, I did quite quickly receive another offer that was in fact better than the one I had accepted previously. This time, we were able to close escrow without any issue within a month. So it all turned out well, and that was totally to Caroline's credit. Her hard work and undaunted spirit truly made all the difference. I should also note that I was overseas in Asia during all that time, so my communications with Caroline were mostly by email. On those few occasions when I felt that a phone conversation was needed, I would call Caroline. Given the 15-hour time difference between Caroline's Pacific Standard Time and my time zone in Asia, I would often reach Caroline at 8 or 9 pm her time. Quickly brushing aside my apologies for calling her so late, Caroline would always cheerfully take such time as we needed to discuss our next steps. Caroline wrote well, and fast, and she presented all her points clearly and succinctly. So I was always kept fully apprised of what's going on notwithstanding we were in different continents and time zones. In summary, I cannot imagine a real estate agent who is more efficient, pleasant to work with, experienced, hardworking, dedicated, and smart as Caroline. If Yelp were to change their maximum star rating from 5 to 10 stars, I would have to give Caroline eleven stars!

Caroline has been a phenomenal partner for us, both when we bought our property in Redwood Shores…read moreback in 2013 and again as we just sold it in 2024. She had also collaborated with and guided us when we were briefly in the market to potentially purchase a property in the Hillsborough and Burlingame areas. Caroline brings that immense knowledge of the real estate landscape in the Peninsula, informed by having grown up in the area. She's such a wonderful and pleasant person who has become a friend while also being a neighbor in the Shores. Caroline has longstanding relationships with several of her staff and other facilitators such as at the title company and all that makes for a smooth transaction. She puts one at ease about the entire process and helps the buyers or sellers navigate the process step by step. Her communication is prompt, crisp, timely, and reassuring. My wife and I would highly recommend Caroline for any realtor needs in the Peninsula!