Last night, the right lens of my glasses popped out (luckily, I was getting ready for bed)…read more So, while doing laundry, I had planned on going to the place I went to 2 months ago. But, unfortunately, they're closed on Mondays. :-( So, a quick visit to Yelp, and this office turned up. Upon walking in, most of their frames, are located on the right half of the office. And, the information desk, and customer waiting area, with a couple of small displays, are to the left. There were 3 people ahead of me. But, they were filling out Patient Information Sheets for eye exams. I walked up to the desk, and the girl came out. I told her what I needed, and gave her my glasses. A few minutes later, she came out, and returned them to me. While service was prompt, attitude and courtesy were issues. There was no, Welcome to... Nor, upon leaving, Have a good day. And, that was after I wished her both Happy Holidays, or Merry Christmas. Whichever one she preferred (did get a chuckle from her). Nice to know that there are a couple of eye-glasses places in Mville. And, these guys would be a good backup.

I have had to worst experience with the customer service first of all inaccurate demographics. I…read morewas assured while standing at the counter all information had been update. I my Prescription was not updated to my preference of contacts that I wear. Dr. Prescribed for me to have my eyes dilated I have yet to receive any type of follow up for scheduling since 06/17/2026 but they don't hesitate for payment. I will not be going back nor would I recommend their services on Northside dr. Macon,Ga.

Awful experience! Wrong prescription given to me. Now have to wait additional time for glasses to…read morebe remade. Also, their virtual doctor did not tell me I have cataracts in both eyes my first visit where I was given the wrong prescription. Same doctor second time when I went in and said I could not see.Three weeks later, and she tells me I have cataracts in both eyes and need a referral. Once I get my glasses and contact prescription (the correct one) I will not be a repeat customer. The staff is kind but absolutely this was the worst eye experience I've ever experienced.

Location did not have a doctor in the office wanted to do a remote visit with doctor using video…read morescreen. Staff was pleasant when I walked out during exam. Would not recommend.

I really enjoyed the service I received. Dr, Steve Mcquaig…read more The Opthalmologist was very knowledgeable and answered all my questions, he was kind, compassionate, I will certainly recommend all my friend to his knowledgeable expertise. Lorraine McDaniel

Dr. Mcquaig was amazing as usual which is why I'm giving any stars at all. The assistant who took…read moreme back and began my checkup was very rude and cold. She was very inconsiderate and took no precautions, (touched my eye with her bare hands) during covid-19. Very dissatisfied with her and she should be trained on customer service.