We listed our weekend house with Carol Spinelli of Coldwell Banker Timberland Properties, just as…read morethe market for homes was softening. Fortunately for us, Carol did a few things that led to the house being sold quickly. Specifically: * She understood the house, the features, the immediate area and identified the buyer. * She knew how to reach the target market not only thru traditional means, but also with effective use of the Internet. * She watched over and immersed herself in every step of the process by managing the initial offer and our counter to it, the property inspection, scheduling the closing, and making certain that all came off without a hitch. Importantly, there was never any doubt that she represented us as sellers, but I was impressed that Carol was fair-minded toward the buyers as well. Today, both we and the buyers are pleased with the deal and have in fact become friends. This doesn't always happen with a real estate transaction!

Coldwell Banker Timberland was the listing agency for the house I just bought outside of…read moreMargaretville. Since my buyers agent was NOT Coldwell Banker they treated me very poorly, down to cancelling appointments with the appraiser for my mortgage without even telling me. And then they had no qualms about lying abou things. If ethics and honesty are not a requirement, then this could be your real estate agency to do business with.

We have been working with Kim now for 2 years. She has been overseeing our vacation home and…read moreAIRBNB. She has been a great partner for us, just really complete service, always available to us and our guests

Simply put, without the diligence, know how and thinking from this company I would've simply shut…read moremy front door and sold my property. For me, I bought a home, a dream and didn't realize the complexities involved with owning and renting out a house remotely. This company and specifically Kim, was in constant communication with me and problem solved every step of the way. The local knowledge as to what contractors to engage is worth its weight in gold alone. Recommended and vouched for.

Non responsive here. I emailed and called the head guy here about a property he has listed, walsh,…read morebut he never gets back to you. I am not sure how they think they can show and sell properties when they are not at all responsive to their possible customers. Use a different agency, what else can you do? Poor service and no response from here.

With a pure heart and focus on their agents, Keller Williams Upstate NY Properties truly live up to…read moretheir number 1 rank in the MLS. Thank you for being genuine humans and great examples in the industry. Quality and value are top notch and give them my recommendation any day.