I have been coming to this facility for a little under a year and I have had nothing but amazing…read moreservice. This past time that I boarded my dog a minor incident happened where she had an allergic reaction while playing outside this caused on of her eyes to become extremely irritated and red. I was out of town and had nobody to come get her but the DoGone Fun team took SUCH good care of my baby. Vida the owner personally texted me when she was notified of what happened to my dog and from there she took my dog to the vet and was with her every step of the way until I was able to come and get her. On top of that Vida and I spoke when I came to get my dog and she made sure to take great care of me and reassured me on why I bring my dog there. This place is like a family and I would not want to take my dog to anyone else! Thank you Vida and the DoGone Fun team you are truly appreciated!

It's clear the new owners truly care about both their customers and their animals. I was traveling…read morethrough town and everyone went above and beyond to accommodate us. After several hours on the road, they kindly allowed my pup to relax in a private area and even let her cool off in the swimming pool to refresh herself. That level of care and kindness was incredibly appreciated, especially considering how busy they were. Not only did the owner personally come out to introduce herself, but several employees also took the time to come say hello to Gigi. The warmth and genuine hospitality we experienced made a lasting impression. I would absolutely recommend this company and encourage others to give the new owners the opportunity to show just how amazing they are!

Out-U-Go staff are great with my pups (4) who all have a disability of one type of another. They…read moretreat them like family and I feel confident that they are getting what they need when I am not there! It is very easy to work with them for scheduling and they have been very responsive when I have had to address special or last minute circumstances. I have used Out-U-Go South-loop for 16 years and before that used Out-U-Go Oak Park for several years. Never a problem and highly recommend for both dog walking and pet sitting.

I love this place! They're super dependable, super flexible, super great with my pup and I would…read morerecommend them to anyone. The office staff has been helpful and collaborative. All the walkers have been great; shout out to Ally as her feedback on the visits always make me laugh/smile and she deals well with my diva of a dog. :)

Cameron is one of the best sitter ever she was very punctual and very quick with communication. She…read morehad a separate sanctuary for my two cats and made sure they were given space until they were comfortable to be themselves.

Our dog and two cats were unexpectedly stuck in Chicago on the way back to the UK due to a mess up…read moreby the pet transport company in paperwork. This was a stressful time as we were already back in the UK waiting for them Cameron was amazing, kept me up to date with how they were doing. Asked questions about their daily routines. Gave them the best care when they were also stressed. Couldn't recommend any more highly.

My family moved back to Chicago 6 months ago, and with the changes we noticed our 2 8lb Chihuahuas…read morewere struggling with adapting to the city and to us having more visitors (we now live near family) After doing a lot of research - I set an initial conversation with TUCKER PUPS to discuss my dogs, their challenges, and our long-term goals with them. I believe I was in contact with KIM who honestly made me feel like I was just chatting with a friend! She was so approachable, understanding, and really went into the details of what option would best support my tiny fur children. Fast forward 3 months and we just wrapped up our in-home training package with Maureen! I cannot stress how amazing the entire experience was. Maureen has truly changed our lives for the better. Where we started to where we are now is night and day better, especially for my more aggressive dog Luna! We went from no one being able to enter our apartment with the dogs out to now the dogs just hanging out when people are here! Maureen is patient with pets AND people. She is always positive and really explains the WHY of the behaviors and outcomes. She's always on time, super professional, and gave us practical tools that actually work to truly set our dogs up for success but also US up for success as "parents" Honestly, I am a little sad Maureen is so great at her job because we will miss her coming over! If you want a trainer who knows her stuff and makes the whole process feel doable, Maureen is your person!

Tuckers Pup is our pups Spa Vacation spot, the staff are great and the place runs like a Swiss…read moreWatch! We always appreciate the staffs attention to detail and that they recognize our pup immediately when arriving and always share stories about his visit when we pick up. Highly recommend!

I have a 8 month old puppy who is my baby! I wouldn't trust him to just anyone. I love Green Dog!…read moreThey update you with pictures often. They have great hours and the staff is very friendly. He was recently boarded for a whole week and came back happy and healthy!

Very friendly I am vision impaired, and they helped me to find my Uber when it arrivedread more

First time boarding our dogs after some bad experiences using Rover. Heidy and her father were…read moregreat! Our dogs, who can be skittish around strangers, were immediately comfortable and calm at our first meet and greet. They stayed for a few nights and we got frequent updates and photos. Dropping them off was easy and when we picked them up we could tell they were well cared for.

Heidy is great! She has been walking my dog Willie for almost a year, and she has built a very…read moreloving connection with Willie. He is always so excited to see her. Heidy recommended a trainer to help control some of Willie's behaviors, and we had a great evaluation. The trainer she recommended was extremely knowledgeable and provided helpful tips. She's has great connections and is always looking out for Willie in the best way possible.

Highly recommend using Pet Care Now, Kara took great care of our dog and kept us up to date on all…read morevisits. I am glad I found Pet Care Now and will use them again.

Thank you, Hershey and Savannah had a great time. We really appreciate you being on time and…read moreproviding that extra effort to every detail. We plan on being regular customers now that we have experienced your excellent service.

My older dog had teething cleaning and all went well. My younger dog was seen a week ago for…read moreseparation anxiety and although I clearly explained issue, current medication and vet offered plan I was given incorrect directions on medication label and 10 days worth. Apparently I'm to go back every 10-14 days to pay for a refil. I called that day and was not helped, text a couple days later and then again yesterday & today. My poor dog has had no relief and they literally could care less and make having the issue brought up in the vet office taken care of. It's been an unnecessary mess & ongoing lack of treatmen. They do not send prescriptions to any third party. If they do carry the medication you will be forced to snail mail it to Chewy or the like. They do not offer the heart guard injections. You will need to give orally to your dog every month. Parking is a nightmare. There is a parking garage across the street but no elevator that I've ever been able to find and no validation. If the care was outstanding & people there responsive then maybe worthwhile otherwise, at this point, the squeeze is definitely not worth the juice.

My American staffordshire dog woke up covered in red welts/hives. My primary vet was booked for…read moreweeks out at every location. I took the chance and called Burnham Park Animal Hospital who was able to make an appointment for the same day! Remarkable! I was able to stay with my pet the entire visit (instead of those silly drop off appointments, hate those). We saw Dr. James Antonicic who was enthusiastic, kind, and clearly knows his stuff. The clinic was very transparent about pricing and gave me the option of a steroid injection or pills. One day later and my dog is back to looking and feeling like herself! My appointment time was a Friday at 2pm. I arrived at 1:45pm and was out by 2:45pm. 10/10 experience.

I had great customer service and I love my snake vuk, I had a great time come in to buy snake food…read morethe small mice were great to buy every time she ate them

I wanted to give zero but it's not an option…read more My husband took our husky to a grooming appointment at PetSmart, trusting that he would be in safe hands. Instead, he received a call that a pitbull had broken loose from its kennel and jumped into Marshy's kennel and attacked him. My dog sustained a neck wound and had to be rushed to the emergency veterinarian for treatment. After an emergency vet visit, tears, and a lot of shock, I brought my dog hurt, with a hole in his neck ungroomed. He sat in a kennel for 1 hr and 30 min before being attacked. Now he is recovering, but the hole in his neck keeps breaking open. I should not have to be dealing with this! No pet owner should have to go through this after leaving their dog somewhere they believed was safe. I'm heartbroken, shaken, and honestly very angry! I didn't get a call from the store manager to check on my dog. They didn't give a damn. PetSmart covered the initial vet bill, I have not been given a clear explanation of how this incident occurred. The store manager stated that there were scratches on the divider but could not explain how one dog was able to access another kennel. This raises serious concerns about facility safety and supervision. Don't take your dog to this shit hole or any petsmart for that matter.

Our dog adores Thunder and goes to hang out with him and the other dogs at least once a week. Our…read moredog has calmed and is very excited to go each week. He waits and cries at the door waiting for Thunder. It's been a great experience for us. When we travel, we also reach out to Thunder to board our dog. It's a great circle of trust, entertainment & support for our dog & us. We've been working with Thunder for several years now. He's a great guy and has a gift for working with dogs. We appreciate him and having him in our lives.

Thunder took my dog and my moms dog after a few aggressive fights between them. Both dogs had been…read moreslowly developing more aggressive behavior over time, and after their big fight they couldn't be together, when before they were best friends. After staying with Thunder for two weeks, they came back so much happier and calmer, and can now be together again. Would 100% recommend Thunder, he saved the family from a very stressful situation. Thank you!