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    Caudill Portable Welding

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Caudill Portable Welding

    Metal fabrication

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    3 years ago

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    Trick Tools

    Trick Tools

    (2 reviews)

    Like the previous review, I did call and talk to someone to make sure I was getting what was…read morepictured on the website, they said no problems. I was sent a different part I could have purchased for less directly from the manufacture. The website did not even have the right picture and they don't seem to concerned with changing it in the future. I asked that I at least get refunded the shipping costs as the manufacture would have shipped the part for free. That seems to be a big deal for them as they said they would have to get back with me. - Edit: They eventually took care of the problem. It took way too many emails, phone calls and management was not as helpful as they could have been seeing it was their big mistake, but it did finally get resolved after some persistence.

    I ordered some band saw items from them. They had the parts listed on their website with no…read moredescription. I called to get a description over the phone. They were clueless about their own parts they were selling, but assured me the parts would suit my needs perfectly. Low and behold, I get the parts and they don't work for what I'm trying to do at all. I finally found the actual manufacturer's phone number and called them. They even said the parts should have never been sold to me for the type of work I was trying to do. I called Van Sant and asked for a refund. I was willing to pay shipping - the parts weren't even used. They said there'd be a restocking fee. I said that's fine. Then they hee-hawed around a bit and said sorry, we can't take a refund. I ended up selling the parts on ebay, and after having them listed for over a YEAR, got less than half what I paid. Sounds like they had some old dusty inventory of a junk product that they were happy to get rid of, and the easy answer to my return request was NO! Too bad for Van Sant and Trick Tools because I could have been a life-long customer. I won't spend another penny there, now.

    Caudill Portable Welding - metalfabricators - Updated June 2026

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