They were quick to get me in and be able to accommodate my schedule. They transferred files from my…read moreold HP Desktop to my new laptop for a fraction of the price someone else had quoted me. The work was good and exactly what I wanted. Guaranteed his work although hope not to have to use that for any reason which I have not yet as he did a thorough job. Said if I had any concerns to just contact him. Can't ask for any better service and customer service. Thanks.

It took 4 days to fix my phone which was supposed to be done the same day. They didn't have the…read morecourtesy to call me an say the phone wasn't done. I had to make multiple trips which could've been avoided with a simple phone call. Also I was quoted 1 price and was charged a different increased price even after the 4 day delay. Their response to this matter was "it's not our fault." I'd rather drive to Des Moines then give them my business again.

Reputation is everything in business, Loktronics treatment of customers is beyond despicable! I am…read moredirecting everyone I know and the local community to a competitor of lower prices and respect for customers. The treatment we received September 4th 2024 in the store was complete contempt!

From the owner: Loktronics Security Corp installs and repairs locks and keys, safes, and alarms in the Ottumwa, IA…read morearea.

Rude and relentless!! This place is like legalized theft! Basically, appliance loan sharks! First…read moreoff they charge about two times it would cost to purchase the products from a real appliance store but over a course of month's . Example: See the attached add for a Samsung washer and dryer, if purchased at Lowe's it's $1796 vs leased through Aaron's for $3599 a difference of $1803! People use them when they have the least amount of money! Basically, hitting the poorest twice! I had a friend that used them and put me down as a contact, two days late on payment I was getting a call to contact them! I am surprised the guys name was not "Guido"! Disgusting! After the the fifth or sixth time they were a day late on payment, I had them remove my contact info and decided to write this review! So if you are in need of an appliance and cannot afford to purchase new from a normal appliance store? Look on FB or your local buy sell or trade until you can. DO NOT DO BUSINESS WITH A THIEVING COMPANY LIKE THIS! God Bless!