I took in a snowblower to have fixed. He said they were two weeks out which I was fine with. Four days later they called asking about the carburetor I have that we took off to clean. I told him I'd rather have a new one put on because they weren't that expensive. Holidays came and last Saturday, January 4th, 2025, I get another call asking the same thing but this time he sent me a video of what was needed from my old parts. Longer story short, I agreed to drop off the parts I had on Thursday, January 9, 2025, before my doctor appointment up the road from them. Upon arriving he acted really jittery, nervous and came across belligerent. He started saying he has been trying to get my parts from me, and he has spent two hours working on something he won't get paid for. He went on to say I was stupid, dumb, and that I could take my snowblower with me because he wasn't going to work on it. He brought the blower out, running his mouth, cursing at me and again, calling me names. I tried to get my phone out of the car to record him acting the way he was but was slow retrieving and activating the video. I do have some of it as he was flipping me off and etc... I just wish I could have gotten the whole thing. He slammed the blower in my SUV and ripped the loose hands off so it would fit. I am now questioning if this blower is even mine. It does not look like the same one. He was VERY RUDE! After having him cursing at me and calling me names, I did speak up... I asked him who in the hell was he think he was talking to and to not speak to me in such a way. He said he talks to is customers the way they need to be talked to. I seriously cannot believe how he behaved as a business owner. Very unprofessional. People should never be verbally attacked by anyone. It has had me upset ALL DAY. I do have videos of his behavior. Lisa Rice-Beedy January 9, 2025 I live in Dayton, Ohio and had this experience this morning 01/09/2025 read more

Six weeks to fix a no start back pack leaf blower. Then old boy wants to nasty when you complain. Feel free to fuck off! First it was 4 or 5 days, then 2 weeks later when you call. Its we'll get it... then when done and you say something, then its Asshole gotta find it, drag it out and start it. Mr. Asshole, you will never have my business again! read more

The owner showed us how to replace a tire tube for a lawn mower trailer when we got one and both tires were flat, did the first one for us and let us do the second, free of charge when they usually charge $28 per tube replacement. Also a couple weeks prior, he put a new tube in our lawn mower tire after we ran over a stick and held it for us for 4 days until we got back in town! When I walked in, it was sitting by the door waiting for me! read more

Caudill's has serviced my mowers and lawn tractors (and more recently my snowblower) for nearly 30 years because they do excellent work, call me for authorization if repairs are needed, and their pickup and delivery are always prompt. read more

Stay clear of this business, they are dishonest! They fix things that don't need fixed and without approval. Don't fix the things that they are hired to fix. Our minor problems ended up costing almost $500, a second visit and delivery charge for fixing what they broke and the mower still isn't right. Without prior approval they sharpened the blades that were less than a month old PLUS many other things. Initially all it needed was a fuel filter and a deck spring. Our family has used this business for years and years but under the new ownership never again. read more