I took my RV in for an oil change. We did have some issues, but after some conversation we both walked away in agreement.

Outstanding service from Daniel and Juan. They did an excellent job repairing our 2026 Fortis Class A motorhome and made the entire process smooth and stress free. From the beginning they were professional, communicative, and clearly took pride in their work. They took the time to explain the repairs and made sure everything was done right. It is not always easy finding a team you trust to work on a Class A motorhome, but Daniel and Juan truly delivered. The quality of the repair and the attention to detail were impressive. We are very grateful for their hard work and dedication. Highly recommend them to anyone needing quality repair work. read more

Where do I even begin! Leroy Leroy Leroy, he was simply amazing! From his first outreach after gathering my information from an online message I left, he was professional, kind and very understanding of the need. His personal video left an impression. I knew I would come here to seal the deal. Leroy understand my need financially. He didn't try to get me into a monthly payment I couldn't afford. He understand my position as a full-time student and First Responder. When the monthly range was still a little high, he didn't give up on me. He called for some help and I LOVED that. Here came Victor and Cory! I explained my situation and told them what I was able to do monthly. Victor insured me that they could get the numbers to make sense. When Cory came back with the final numbers I said. "Where do I sign?" I was ALL-IN! My heart is full. I'm so excited. If you are looking for an HONEST and HELPFUL Ford Dealership, this is your spot! Come here and ask for Leroy. He will be your first point of contact. And trust me, you won't be disappointed! I'm glad I came. I'm glad I sat. I'm glad I signed. NOW LOOK AT ME! Satisfied Thank you Ford for hiring such amazing people! Leroy, Victor, Cory.....THANK YOU! Blessings, Abigail Gonzalez read more

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great staff awesome service in the service department took care of all my needs. The sales associate Genesis was extremely helpful knew what I was looking for in a F150, gave me many great options. way to go Cavender for hiring some amazing people. oh and the complex is awesome as well read more

Excellent service department. Kaitlyn has been handling all my vichicles services since my purchase ñast year. She's quick to respond, respectful and kind. She was incredibly knowledgeable, professional, and took the time to explain exactly what my car needed without any high-pressure upselling. The service was completed in a timely manner, and they kept me updated throughout the entire process. It's hard to find a trustworthy people but Kaitlyn made me feel confident that my vehicle was in good hands. I will definitely be returning for all my future maintenance! read more

was given an appointment for 10:00am and I arrived 2 minutes before 10:00. What I expected was that a technician would look at the problem. what I was told that I would need to leave the vehicle for 24 to 48 hrs. So I drove thru traffic across town for no reason. Should have been told on the phone what to expect. So you need an appointment just to drop off a vehicle?! That is what I was told. I won't be back for any reason let alone to by a vehicle. read more

I bought a used truck from this dealership. I was fortunate enough to get a salesman by the name of Mr. Leroy Cruz. This man went above and beyond for the deal that I wanted, he drove me clear across San Antonio just to show me a car when I went to finance Victor it's out of this world good. John Moreno read more

I used their website to purchase a car. I went through the whole process of assessing my trade-in and deciding on 36 month lease. Applied for Ford credit and got notification everything was good and here's your price, just come in to sign the paperwork, usually takes about 45 minutes. An hour and a half later and they raised the price of the car from what it said online and offered me $11,000 less for my trade in than quoted online. There is nothing wrong with the car btw, it's a year old and in perfect cosmetic and working condition. So my payment was going to be more than 50% higher!! What a joke, don't waste your time with these guys. What a wasted trip. I'm posting the quote I got online. They told me my payment would be almost $1,300 after jacking the net price up by $13,000 from the "approved" online quote. Not even close! read more

Cavender Grande Ford - Lease offer - Commercial Truck Dealers Near Me - San Antonio, Texas

LOVE THIS FORD DEALER SERVICE CENTER! I was on a road trip with my Mustang Mach E (electric) when suddenly I started hearing a clicking/clunking sound when I would turn the wheel. Being 1000 miles away from home, I grew concerned and called 2 different Ford locations in San Antonio. The other Ford dealer told me it would take 5 days to even look at the car. So I took it to Cavender, who saw the car in the same day I dropped it off. I was desperate to get the car fixed before my road trip was over, and sure enough, they got the part and the car fixed ASAP. It was able to safely enjoy the rest of the trip and it was all thanks to Francisco and the team at Cavender ford. Thank you!!!! read more

Listen to what customers request who's ever running your chat room get rid of them because they don't know how to read English teacher sales people how to address people by their last name when they request that and when a customer request a certain time for information to be sent remember, the customer is the one that's paying for the vehicle I asked for a simple request not to be bothered till Monday after 3 PM. Well, I guess this dealership is in another country or another world because I had somebody bothering me within two minutes. I was specifically gone on your Internet and I had somebody trying to chat with me from the dealer and I said I am looking at this time don't bother me Well I guess that was not understand because I get some joker on there and he starts calling me by my last name no Mr. no nothing and I asked I don't wanna talk to you. I did not request to speak to you and then the same thing again the first name like he's known me forever no I find this very unprofessional if you cannot follow the customers request Then I had another person. Text me that still didn't understand what Miss meant in front of somebody's name I had to correct him twice and he still didn't understand so I would hate to see if I purchase a vehicle at the dealership or take it to get service pulled on it if they can't even get my name, right no thank you I will stay away from this dealership even though it was suggested that I come no way I'll give you one star to push it through and all actuality. Three stars have never seen a car dealership blow a sale. What's in 10 minutes because they cannot listen to the customers request. I guess the sales commissions are too much important to listen to the customers request. I found this very unprofessional dealership no thank you read more

The customer service at the IH-35 location is through the roof. Maria Alba actively listened to my service inquiry for a safety recall and she was able to schedule me an early morning appointment within 1 week, to help accommodate my work schedule. Quick and efficient. Then she called me back and informed me they have a mobile service that can come to me. She switched my appointment to a mobile appointment and the service technician, Tony Garcia, was on time, friendly and provided information on additional services they could provide via the mobile service van. This company is my automobile service provider for life. For sure, my next car is from Cavender Grande Ford, too! Visit and find out for yourself. They are doing it right! read more

BUYER BEWARE, Cavender Grande Ford!!! They apparently do not follow and/or understand the Texas Deceptive Trade Practices Act (DTPA), Ken Paxton. They will not honor the prices they have put in writing! They change prices online modifying the MSRP (increasing the MSRP), because they are having a SPECIAL! The Original MSRP with original Discounts before the modifications is the same price as the SPECIAL. Oh yeah and the 'Disclaimer' regarding the SPECIAL does not match the price the are trying to sell the truck for, the disclaimer is actually less expensive but of course their management said the disclaimer had a mistaken price. I was so surprised that the Cavender Family, Cavender Auto Group, would allow these types of sales practices, or maybe it is the new Store Director. But hey the silver lining are currently building the largest Ford Dealership in Texas... Ford Motor Company Ford Trucks interest rates do not seem to be the only issue as to why you have excess inventory!! #confidenceiscavender #fordtrucks #cavenderautogroup #CavenderGrandeFord read more

Just bought a truck from them. They made the process super easy and were very helpful along the way from explaining options and financing. Matt are salesman was one of the best salesman I have had the pleasure of working with through out my 8 or so vehicle purchases as well as there finance manger was amazing at trying to find the best rate and payments to suit my needs. Could not be happier with the purchase. Would definitely purchase from them in the future. read more

Cavender Grande Ford - Commercial Truck Dealers Near Me - San Antonio, Texas

Don't trust Michael Bove, I had been communicating with him through email since I was very interested in purchasing a Ford Mavrick for the fuel economy. I was originally emailed by this dealership back in May 2021. Michael let me know that the order bank was not open and it would be open July for 2023 models. I was fine with that, I continued to reach out to Mike, July came around and I asked if it was time to order (via Email). He let me know the date was pushed out to August 2nd. I then reached out to him, and the date was pushed out again to September. The order bank was now closed from what I read online! He never contacted me via email or never tried to call or text me so I could go in. Way to go mike! If you weren't interested in selling a vehicle, maybe you should have passed me on to someone else that would have wanted commission! I also emailed him one last time to check if the order bank was still open ( I know it wasn't) and he never replied. read more

This was absolutely the worst car buying experience imaginable. Day 1I was forced into a vehicle I really wasnt happy with at a rate I didn't agree with fast forward and we got our credit union to back the loan dropping the interest by 75% this was when the problems started. I was treated like a criminal they lied said the credit union denied the loan yet they offered to give us 2 other cars totaling 100k the very next day at another dealership so 20k I'm certain wasn't an issue and when we spoke to the bank they said they did not recieve the updated terms. The finance manager burned us bad towing there car never returning our stuff then making false police reports to police about me going up there which I didn't. I have been instructed to only go this far with any review as there is now a case for the US doj to handle. They're are fraud, harassment, theft as well as damages, pain and suffering, and defamation cases to follow this is a legal nightmare luckily to donations from fellow vet's we are able to recieve justice! read more

After receiving very poor service at another Ford service department in the past, when my wife's Ford Edge started having some brake fade, we decided to give Grande Truck Sales a try. I was a little embarrassed to drop off a small crossover to a service department full of trucks and semi's but Gregg Duppstadt was very accommodating. He informed us that there was an extended warrantee service bulletin on the Brake Booster from putting in the VIN #. If this was the problem, they would replace it at no cost, but if it was something else he would call us. He explained that they were 1-2 days out on service which was fine as we didn't need the vehicle immediately. Unlike Jordan Ford which had never communicated with us and had recommended unneeded extras, Gregg called the following day and said that indeed it was the booster, they had replaced it at no charge, and the car was ready. When we picked it up, it was clean and vacuumed out. Gregg had checked for any additional recall items that may have been, but we were done. It is really hard to find an honest Ford Service Department in San Antonio and I am very pleased with the Grande Ford Service Center. read more

Friendly sales staff & I have taken my diesel to light truck service for over 6 yrs....they've always been honest & up front with what's needed & what can wait. read more

Searched for a very specific vehicle for 6 weeks. Found Grande Ford in Texas (we live in Ohio) who had the exact vehicle we were looking for. Initial email along with all the following questions we had were answered immediately. I had direct contact with Anthony at all times of the day. In a crazy, busy, sometimes unkind world I had no worries through the whole transaction. Anthony was patient, kind, and most of all a man of his word. Honest & trustworthy. He arranged to have the vehicle shipped to us. I had direct contact with everyone involved, even the car hauler driver. Documents that had to be signed were sent by over night mail with paid return postage to send documents back. We purchase, signed, and paid all from Ohio without any problems. I could not ask for a more respectable dealership or salesman than Anthony and Grande Ford and would not hesitate to buy from again. As for the Expedition... .WOW. Its perfect! Thanks to Anthony for providing such great customer service and helping us purchase the vehicle that will keep our family safe for many years. We sure appreciate you. read more