They are a racket and scam artists. My daughter was in a collision and Johnny's showed up. The…read moredriver told her they couldn't tow to our residence. So they towed to their lot but when I went to pick the car up, they said I couldn't because I'm not a licensed tow truck driver. However, they would tow to our residence for another $200. Customer service was rude and dismissive. The guy in the office actually had the temerity to say, "We try to help people out..." Quite a racket they have going because unfortunately most of the time you don't get to choose who comes to the scene of the accident.

They are a scam, they up the prices when bosses aren't around. They belittle you as a human being…read moreand disrespect you and disregard what you say. Its near the holidays and just laugh at you.

William is an absolute rock star amongst a sea of struggling mechanic artists…read more I would trust this guy not only with my vehicle, but my social security number, bank accounts, and keys to my house...he's that honest of a guy, and definitely does the work because he loves it and loves his customers. I don't hand out 5 stars unless they are absolutely warranted...and Absolute Auto deserves more than the five I can give. Veteran owned and operated is clearly evident in the attention to detail you'll receive by doing business here.

Great communication from the start and throughout the process. William was very knowledgeable and…read morestraightforward with the diagnosis. I was quoted a fair price ahead of time. My car was ready even before expected and was very satisfied with the service and performance of my vehicle.

I hate to leave bad reviews but the friendly faces and so sorry other shops have treated you wrong…read moresong and dance that was followed up with the highway robbery pricing just blew me away. I was in shock, and I think people need to beware and do your research before taking your car somewhere. I'm new to Texas and have been looking for my go to mechanic and this place is not it. I took my 2008 Nissan to Victory Lane Automotive on June 19th for a diagnostic. After a previous experience at another shop that left me doubtful about their recommendations, I sought a second opinion. Unfortunately, I will not be returning to Victory Lane Automotive. The first issue was the diagnostic fee. They advertise it as $85, but my final bill was $95.69 due to undisclosed shop supply charges. Transparency matters, and it's frustrating to find out about these additional costs only when paying. Just be honest and tell me upfront that the diagnostic will cost $96 rather than sneak in extra costs when the service has been completed and I have no choice but to pay at that point. During the diagnostic, they confirmed several of my concerns but also identified numerous other issues. Initially, they quoted me around $2,600 ober the phone for the repairs, but when I reviewed the invoice I noticed one of the things we talked about was missing. So i emailed asking why the additional job wasn't one the estimate. The following Monday, I discovered an additional $3,500 had been added without explanation. How does a quote go from $2,600 to nearly $6,000? So I called hoping there had been a typo and that worst case scenario the $3,500 was the new out the door price. But nope it was in addition too. Additionally, for rear shocks and struts, I received the quote of $3,500 from Victory Lane Automotive for parts and labor, while the original shop quoted me just $783 for the same service. And I received another quite for $655 from another shop with good reviews. Victory Lane Automotive justified their high prices by offering a lifetime warranty and said the parts were factory parts but could lower the price with the option for aftermarket parts. However, considering the age of my vehicle, a lifetime warranty holds little value. Even with a potential discount for aftermarketparts, the labor charges were still exorbitant--$2,500 is outrageous for labor alone. To put it in perspective, I've never encountered such high prices, even in California. Even my Ford dealership back home didn't charge as much. While I understand that costs have risen and businesses need to set their prices, the difference--up to five times the cost of other shops--is unacceptable and in my opinion should be criminal. This behavior, which I can only describe as price gouging, is disheartening, especially given the current economic climate where many people are struggling to make ends meet. As an independent shop, I recognize they can set their own rates, but this level of exploitation is concerning. This is more than a little inflation, its price gouging and taking advantage of people in a time of need at its finest. If this is what they charge to work on an old 2008 Nissan I can only imagine what they'd charge to work on a newer, electric or foreign car. I mean even the new battery they recommended was going to cost $375 with $65 of that being the labor charges for the 10 minutes it takes to put one in. In summary, I do not recommend Victory Lane Automotive. While the shop is clean and the staff friendly, the excessively high prices overshadow any positive aspects of my visit. Shop around for sure.

In my opinion ,Victory Lane Automotive is the best shop in the Universal City area. After a really…read morebad experience with a another local shop I took my pickup to them and after a couple of hrs they called me and told me exactly what the problem was and exactly what it would cost to repair the truck. After I picked up I could tell that they went well beyond what they charged me for and everything worked great! They have my business from now on. Gary Boggs

Will be taking my vehicle there from now on found that my motor mounts where broke when I've had…read moreseveral other places look at my vehicle and couldn't find the issue.

We've always taken our cars there and never had issues with the service. It's not the best price…read morebut I don't mind paying for quality work.

Terrible Service. Not only did I have to pay these guys to damage my engine, an additional $2600.00…read moreto get my vehicle fixed correctly. A simple reset to a module and I would not be writing this. Older cars they can fix, newer vehicles do not take it to this place. We disputed charge and still have not have not from this place.

My 1962 Chevy C10 was beginning to have more and more play on its steering. Its a challenge to find…read moreanyone with enough experience to work on a 60+ year old pickup - but had heard and read good reviews about Earnie's Automotive so drove by to discuss what I wanted done - install new manual steering gear box, and entire steering links from inner and outer tie rods, adjustment sleeves and the pitman and idler arms - they quoted me a great price and said it would take about 2 days - on day 2 I got a phone call because the coupler would need to be replaced as well but the removal would add about another hour of labor because it was riveted on and thus would need to be cut off - as discussed, I got a call on day 2 that my truck was ready - I went to pick up my truck and the job they completed was beyond my expectations! My steering is straight and true and my truck drives as if it just stepped out of a new showroom despite it looking every bit of 60+ years old - it drives awesome!!! I am beyond happy and satisfied with the work they performed and completed. Mark and Charlie went above and beyond to ensure that the parts were put on correctly and that my truck is as safe as it was the first day it came out of the showroom. They also added grease fittings to other areas where I had had another garage do some work but they had placed the grease fittings on some weird areas and angles where it would be difficult to add grease - and hadn't so my upper and lower ball joints were running dry...great guys - truly appreciate the attention to detail as well as the expertise they work with to make my truck drive awesome - highly recommend Mark and Charlie and Ernie's Automotive for all your auto repair and maintenance needs.

Very deceitful! Did not do agreed rebuild. Instead replaced a few parts.Charged more than agreed…read more Left vehicle unsecured,had my tuner stolen. Denied it was every there. 12,000$ later truck is running like $!-!!+. When it runs?​​

The owner of Quality Care Automotive is Greg and I've had multiple experiences with him in the…read morepast. He sold me a car that turned out to be a lemon and threatened to take it back. The few times I had my car there to get repaired it magically got fixed. That's a rare occurrence! His attitude is very bad when it comes to the people he deals with and the other negative reviews are spot on. I was working with a company at the time that delivered parts to his shop and he managed to screw them over as well. He hit them for thousands of dollars because he decided to stop paying his bills. Greg at Quality Care Automotive doesn't care about good customer service and ripping people off is just another Tuesday for him. Don't take your car to his shop for any service and definitely don't buy any vehicles from him if he is still selling cars. There is a good chance that you will have a negative experience and it's just not worth it. Stay away from anything attached to Greg's name. You have been warned.

Wow! I have a OLD car with a lot of issues and already had it checked out by a mechanic friend of…read moremine. To be on the safeside I came to G & G (Henry) for a 2nd opinion and he confirmed what the first mechanic had said but gave me more details and explained the issues in a language I could understand. He also gave me options on the solution with a cost estimate. He could of given me the usual false hope like others have done but he didn't. He gave it to me straight and in a professional and honest manner that I appreciated and felt comfortable with. Now I feel much better with what I'm going to do or with what I don't do! G & G has four bays and is kept clean and is in a great location. I'll be back and I'll recommend him to others. I wish him the best.

G&G Auto is a rare find for auto repair in the Schertz area. Well worth any drive, office manager…read moreMolly is a joy to talk to and astute regarding figuring out what services you need by just hearing what is happening with the auto. They do only the work required and always let you know if there is new issues that arise during the inspection and repair. Honest and trustworthy, and a great value.