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    Cavity Camando's

    5.0 (1 review)
    Open • 8:00 am - 5:30 pm

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    5 years ago

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    Hayes Family Dentistry - Hayes Family Dentistry

    Hayes Family Dentistry

    2.6(14 reviews)
    2.7 mi

    Caring and warm staff. They made you feel comfortable the second you walk in. Dr Hayes is…read moreknowledgeable and professional. I think maybe he is the best dentist in Cookeville!

    I went to Hayes Family Dentistry to make an appointment after changing jobs, and my prior dentist…read morenot accepting my insurance. I physically went into the office and presented my card and asked if my insurance was in network and accepted. I was not told anything to the contrary, and was set up with a new patient appointment. I had the work done, the appointment went fine, although I felt like they were a bit "aggressive" in trying to upsell me (I've had two fillings in 45 years, and they told me I needed two more fillings and possibly sealants put on two other teeth). I paid what they told me was my portion according to my insurance on the day and assumed that was that. Fast forward five weeks later, and I get a text telling me I owe them an additional $100.03. I call the office and, SURPRISE! My insurance was not in network. Nothing about this was ever indicated to me. When I complained, explaining I had never been told that, the billing lady (Jessica) told me that she was the one who had made my appointment, and that she tried to wordsmith me by saying she told me they could "bill" my insurance but that it was my responsibility to know if they were in network or not. This is the only medical provider who has EVER been unwilling to disclose to me if they were in network when making the appointment or at the time of the visit. I will not be going back to this deceptive, dishonest, shady practice ever again.

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    Hayes Family Dentistry
    Hayes Family Dentistry
    Hayes Family Dentistry

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    Family Dentistry Group

    Family Dentistry Group

    3.0(2 reviews)
    0.7 mi

    I have been a patient there for over three and half years. I always kept my appt. The dentist…read morerecommended I purchase a product to brush my gums with called ECO balance manufactured by GLO Science. They charged me $50.00. I went online and found I could buy the same product for $30.00 and with free shipping. I called Dr. Kim who runs the operation three days ago explaining the situation. I asked for a callback. I realize she has to make a profit but not 20.00 when I am on medicare. I called back asking why Dr. Kim has not called. They said she has been very busy. I mentioned she does not care about her existing patients. I am questioning all her charges if she is overcharging in her prices. I think she is a ripoff. I would recommend going somewhere else. Dr. Ava is good, but she has no say in the practice. Dr. Ava, you are too good to work there.

    I have been a patient at Family Dentistry Group in Cookeville for quite some time, so I was very…read morenervous to hear that our long time doctor had retired. I decided to still get my cleanings done here since it has always retained that warm, family feeling. I had Dr. Gannon and she was wonderful! Made sure all my questions were answered, and was so sweet and polite. I can tell she really cares about her patients. I had a few fillings done and my mouth did not hurt one bit afterwards! I would recommend my family and friends to continue going here.

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    Family Dentistry Group - I paid $50 in the office where on line I can buy for $30.  Dr. Kim is a rip-off

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    I paid $50 in the office where on line I can buy for $30. Dr. Kim is a rip-off

    Cavity Camando's - pediatric_dentists - Updated September 2026

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