My my my...they are beyond caring...they are everones dream when it comes to getting the job…read moredone..Iam a complete shit show with my teeth .... never flossed..always brushed 1 time a day..been on diet since 7yh grade..started retinol by 20..but man I dropped the ball with deep clean hell any cleaning..just pull em when it hurts and that's what they did..3 times emergency pull..always there..I retired this year..They are with me all the way..my dentures are in the making .and the only thing I hear from Heinz is your doing good..you got this ..the whole time Iam thinking I got you .i got me an incredible staff..how blessed I am. Because my shit show is closing and Iam beyond proud for the first time in my life I smile with out a hand in front of my mouth.for the first time in 65 years.always Heinz and Oakley.. because they did not treat me anyway but good..book today for that smile you deserve respect and that's what you get

These are not real dentists. They told me on the phone they could do root canal then referred me to…read moresomeone else who couldnt even see me for weeks. They would not even call me in an antibiotic. They charged me but did absolutely nothing for me. They said if I was in pain I should go to the hospital. Don't waste your time or money.

Outstanding and professional hygienists and dentists. Highest recommendation. Professional front…read moreoffice staff and clean ,inviting environment. Props to Drs. Bryant and Worley. Miki makes cleaning a pleasure not torture !

Dr. Bryant and his staff are exceptional. I was worried about two crowns replacing a large gold…read morein-lay filling. Dr. Bryant told me he would treat me like a brother and that he did. The hard work of numbing and drilling took only 20 minutes then about an hour to make the two teeth. I know there is a science and his talented art at making the teeth but I told him it was a miracle. Dr. Bryant is the best dentist and has the best dental hygienist I have ever founded after living in 15 cities with 15 different dentist. HIGHLY SATISFIED and have been coming here since about 2010.

Caring and warm staff. They made you feel comfortable the second you walk in. Dr Hayes is…read moreknowledgeable and professional. I think maybe he is the best dentist in Cookeville!

I went to Hayes Family Dentistry to make an appointment after changing jobs, and my prior dentist…read morenot accepting my insurance. I physically went into the office and presented my card and asked if my insurance was in network and accepted. I was not told anything to the contrary, and was set up with a new patient appointment. I had the work done, the appointment went fine, although I felt like they were a bit "aggressive" in trying to upsell me (I've had two fillings in 45 years, and they told me I needed two more fillings and possibly sealants put on two other teeth). I paid what they told me was my portion according to my insurance on the day and assumed that was that. Fast forward five weeks later, and I get a text telling me I owe them an additional $100.03. I call the office and, SURPRISE! My insurance was not in network. Nothing about this was ever indicated to me. When I complained, explaining I had never been told that, the billing lady (Jessica) told me that she was the one who had made my appointment, and that she tried to wordsmith me by saying she told me they could "bill" my insurance but that it was my responsibility to know if they were in network or not. This is the only medical provider who has EVER been unwilling to disclose to me if they were in network when making the appointment or at the time of the visit. I will not be going back to this deceptive, dishonest, shady practice ever again.

I've been in CKVL since 2020 we finally found our family dentist, very professional very patient,…read morelove the hygienist Penny!

Love! Love! Love my dental hygienist!!! I totally forgot her…read morename and I do apologize but she was so darn loving and professional! I would want her to be my hygienist for now on!!!

The dentist is good but the front desk girl is rude and messed up. My insurance on purpose told me…read moresomething would be covered that wasn't now tells me my accounts on hold because I owe $4000 even though I had insurance to cover every bit of it I went there for a couple years and put up with her being rude just because the dentist was good, everyone was friendly in the back. The girl that works the front should be fired.

Professional and friendly. Staff takes great care of you…read more They schedule appointments speedy

Awesome crew that is sensitive to your needs and works with you. Been going there for years now and…read morehighly recommend them!

My only complaint is the price, but in this family dentistry office's case, "you get what you pay…read morefor." Dr. Slager and his hygienists, dental assistants, and receptionists are some of the most efficient people you'll ever meet. They really know their stuff, too, and take time to answer patients' questions.

I would give zero stars if it allowed…read more This man broke my bottom jaw, went too far in the tops where I had to have extensive surgeries to fix and left impression material in the bottom implants that set up an infection that I carried around for a year. This man is danerous. Avoid at ALL costs.

Sedation dentistry and implants. They were very good to my husband about his implants and worked…read morewith him to get him in after work so her didn't have to take off work all the time.

I have been a patient there for over three and half years. I always kept my appt. The dentist…read morerecommended I purchase a product to brush my gums with called ECO balance manufactured by GLO Science. They charged me $50.00. I went online and found I could buy the same product for $30.00 and with free shipping. I called Dr. Kim who runs the operation three days ago explaining the situation. I asked for a callback. I realize she has to make a profit but not 20.00 when I am on medicare. I called back asking why Dr. Kim has not called. They said she has been very busy. I mentioned she does not care about her existing patients. I am questioning all her charges if she is overcharging in her prices. I think she is a ripoff. I would recommend going somewhere else. Dr. Ava is good, but she has no say in the practice. Dr. Ava, you are too good to work there.

I have been a patient at Family Dentistry Group in Cookeville for quite some time, so I was very…read morenervous to hear that our long time doctor had retired. I decided to still get my cleanings done here since it has always retained that warm, family feeling. I had Dr. Gannon and she was wonderful! Made sure all my questions were answered, and was so sweet and polite. I can tell she really cares about her patients. I had a few fillings done and my mouth did not hurt one bit afterwards! I would recommend my family and friends to continue going here.

Chris, the hygienist, was outstanding! He took the time to listen to my concerns, made sure I was…read morecomfortable throughout the entire visit, and clearly explained both the procedure and aftercare instructions. I typically dread going to the dentist, so having such a positive and stress-free experience was a big deal for me. Chris's professionalism, patience, and genuine care made all the difference. Highly recommend!

Great experience with Haley and Dr Jenny .They made me feel comfortable with head phones and a…read moremovie and blanket I usually hate the dentist office but it was great today They treat you like your part of their family!very refreshing!