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    Maple Leaf Implant & General Dentistry

    4.3 (8 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Maple Leaf Implant & General Dentistry

    Cavity treatment

    Dental exams

    Orthodontics

    2 More Services

    Teeth cleaning

    Tooth filling replacement or repair

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    Hayes Family Dentistry - Hayes Family Dentistry

    Hayes Family Dentistry

    2.9(16 reviews)
    0.8 mi

    Caring and warm staff. They made you feel comfortable the second you walk in. Dr Hayes is…read moreknowledgeable and professional. I think maybe he is the best dentist in Cookeville!

    I went to Hayes Family Dentistry to make an appointment after changing jobs, and my prior dentist…read morenot accepting my insurance. I physically went into the office and presented my card and asked if my insurance was in network and accepted. I was not told anything to the contrary, and was set up with a new patient appointment. I had the work done, the appointment went fine, although I felt like they were a bit "aggressive" in trying to upsell me (I've had two fillings in 45 years, and they told me I needed two more fillings and possibly sealants put on two other teeth). I paid what they told me was my portion according to my insurance on the day and assumed that was that. Fast forward five weeks later, and I get a text telling me I owe them an additional $100.03. I call the office and, SURPRISE! My insurance was not in network. Nothing about this was ever indicated to me. When I complained, explaining I had never been told that, the billing lady (Jessica) told me that she was the one who had made my appointment, and that she tried to wordsmith me by saying she told me they could "bill" my insurance but that it was my responsibility to know if they were in network or not. This is the only medical provider who has EVER been unwilling to disclose to me if they were in network when making the appointment or at the time of the visit. I will not be going back to this deceptive, dishonest, shady practice ever again.

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    Hayes Family Dentistry
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    Maple Leaf Implant & General Dentistry - generaldentistry - Updated July 2026

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