Kent were terrible from the initial move day through to delivery. My PS5 went missing (presumably…read morestolen) and they broke an aircon unit on delivery. You end up doing most of the organising and hard work too. Plus, they also hit you up with added charges such as "long carry" on the delivery day. Their insurance is a scam also, the excess is $500! A dishonest company. Avoid Kent.

Use Kent if you enjoy stress, poor communication & unreliable service…read more I had a very disappointing experience with Kent Removalists and would not recommend their service. To begin with, my furniture was collected in QLD outside the scheduled time, with no prior call or notice despite their team's "reassurance". There was also no proper confirmation of what was collected, and it appears a signature may have been recorded without my clear acknowledgement. Things only got worse with delivery. The original delivery date in VIC was changed multiple times without any proactive communication. I was first told it would arrive 2 days earlier than scheduled, and then the day before that revised date, I had to take urgent annual leave to accommodate. On the actual day, no one contacted me at all. I had to follow up myself, only to be told the delivery was postponed to the following Monday due to a so-called "safety concerns." Had I not called, I would not have been informed. The final delivery ended up being scheduled 3 days later than the agreed contract date. A manager later admitted it was in fact a system error, not the "safety concerns" explanation originally provided. While a 10% partial refund was eventually offered after escalation, the impact had already been significant. I was forced to take three separate days of annual leave, repeatedly explaining the situation to my employer, which understandably reflects poorly on me. Overall, this experience reflects a serious lack of communication, accountability, and operational reliability. For a service that is supposed to reduce the stress of moving, this created the exact opposite. The only exception was Rodney Spink, the sales representative, who was the only one to communicate proactively throughout the process.

These guys are resilient in there efforts. They carried my…read morestuff in the heavy rain to their truck 50mtrs away and more, with no nonsense. Such troopers. Can't thank you Antwon and the boys enough. I highly recommend them. ..cheers , Mike

From the owner: We are based in the western suburbs and cover all districts Sydney wide. We run 7 days a week…read moreincluding public holidays. Our Company Provides A quality, professional and reliable service with a fair and honest price for all our customers. Our company takes the right precautions to do the job right the first time without any damages to your home or contence. All items that are packed in our truck's is wrapped, padded, taped and strapped in, to insure safe transportation. Our team starts from a 1 to 3 men crew, our aim is to keep our customers 110% stress free as well as having that peace of mind that everything is in good hands. There are no hidden fees or ridiculous chargers! We have a 16.5 ton 60 cubic metre removals truck with all the right equipment for the job. We have competitive hourly rates and also offer set pricing with a no obligation free quote. Our business is covered by (Comprehensive Goods in transit , Workers cover And public liability) insurances. On The Job- you will receive the upmost respect and friendliness from my team and I, as well as our hard work ethics. During the whole moving process we strive to do our very best in every aspect of our rolls to keep things moving smoothly and continuously. On behave of AJD Removals we would like to say thank you for taking the time to read our ad. If you would like to book or have any inquiries please feel free to contact me (Antwon) Kind Regards Antwon

DONT USE !!! Arrived lat, damaged a lot of furniture, book shelves had to be thrown out , broke the…read moredoor on the dryer and because the truck "broke" down they had all my furniture for 2 days and I realised they had gone through my boxes and stole expensive phones and other things then charged me for 3guys and only had 2. Then had charged my credit card double because they had to swap trucks and delive on another day! worst experience ever! do yourself a favour and do your research!

Absolutely disgusting company - PLEASE be aware, PLEASE do not use them. Several issues took place…read morewith this company. Issue number one was a day late arrival to collect my items, second issue was they actually thought a 2am delivery was acceptable, even though I lived in an apartment complex. They didn't arrive at 2am, however they arrived at 5:30am and when they opened the back of the truck, my teen daughter's make-up up desk had completely disintegrate to a million pieces, I was ASSURED this would be reimbursed. They brought thr rest of my things upstairs and I noted that my BRAND NEW washing machine cord had been rubbed and freyed to bare wires, my daughter's beautiful $200 make up chair had a tear in the back of it and there was water damage to the bottom of many of my boxes, which resulted in destroyed items inside. When I RESPECTFULLY and kindly confronted the driver about my broken/destroyed items he then proceeded to abuse me in my new home. Told me I was a selfish nasty lady and that I showed him disrespect and disregard by not demonstrating gratitude for his effort in getting my things 900kms to me interstate - he left me in tears, frightened my daughter and had disrupted my new neighbours, they came out to check and see if I was safe, they also charged me $300 above the quoted figure and I had to pay in order for me itmes to be delivered to mem I tried for days to reach the business owner and the reception staff, only to be ignored and blocked. I then put up low reviews of their business on several forums and only THEN did they contact me. I was asked to please take down reviews and was told they would "compensate" me if I did so, I did take down reviews, but was only compensated $400, however my washing machine cost me $895 to replace, my daughter's make-up desk and chair cost me $750 to replace, I also had to replace a toaster, kettle, photo frames and some minor glassware due to water damaged boxes, costing another $235 and then there's the extra $300 I was charged above the quoted amount. This was such an awful company to deal with, 6mths on I still feel heavy about and still paying back a family member for the items I had to replace unexpectedly. I will add that the once I confronted the driver about my damaged items, he threatened to take the remaining of my belongings with him, he actually left my property for 10mins, making me think I had lost the rest of my stuff, but came back in a huff and dumped my belongings downstairs in the car park area, leaving myself and Miss 12 to bring them up, even though I had already paid for full service. This company left me almost $2,000 put of pocket unexpectedly. Please do NOT use, awful service, awful drivers and manipulative business owner.

These guys just lifted a 3 seater sofa bed up to my elevated second floor balcony with great…read moreplanning & care. It weighed 110kg! They collected it from the manufacturer for me too. Couldn't fault them!

From the owner: Sydney Removalist services. With more then 15 years experience providing commercial and residential…read morefurniture removals in Sydney, Sydney office relocations. Our priority is giving you quality and prompt removals, and friendly customer service. Sydney domain furniture Removals providing commercial and residential Sydney removalists and office furniture removals services, packing and unpacking. At your request we also arrange secure storage for you at secure storage facilities in the Sydney suburban areas. We understand the important characteristics of a great Sydney furniture removals company is high levels of service and quality. As such with more than 15 years experience in Removalists services we have created a level of service for affordable Sydney furniture removalists and office furniture removals in sydney and interstate. Feel free and call us on 0414 478 686 or email us at info@sydneydomainfurnitureremovals.com.au and we will assist you in any way we can.

We used Crown twice. Once in 2011 for a minor move from London, England to Connecticut and then…read moreagain in 2014 for a major relocation from London, England to Connecticut. Both times they were very expensive. The first time was a good experience, the second time was horrific and I cannot in good conscience recommend them to anyone. First, they informed of incorrectly of what could be packed and what could not be packed and the material they provided us on this issue was not correct. We ended up with a major problem when we got to the US and it cost us $1,400 to destroy a box! We had EXPLICITLY asked if we could ship some equestrian goods, and they said yes. We could have shipped them with the horse, all of which arrived ok, but we sent some with Crown since they said it was ok and it was very NOT OK. Second, they came to the house and packed everything. Even things marked DO NOT PACK. They packed up all of my Bank Access Cards, right before an international move, even though they were on a desk marked DO NOT TOUCH. If they are packing your house, you must watch them like a hawk. They just wrap up everything and the wrapping was very unprofessional. This is probably why several items arrived broken. When I then tried to claim for over $1,000 in damage they said that we only had 30 days to claim, and we had exceeded that. Amazing, given that it took SIX MONTHS for our goods to arrive (it should take about three max). We had not even unpacked everything when I went to submit the claim still, but I did not want to wait too long. But instead of being reasonable they told us to sod off. Once our stuff was picked up in London they were totally unresponsive and unhelpful. Customer service was terrible. We had little to no communication about when our goods might arrive. Then suddenly they called and said its arriving in two days, right before Thanksgiving - irregardless of our plans. Otherwise we could wait another month they told us. Find another shipper. Don't use Crown.

We had a bad experience with Crown in Singapore during a move to Australia , clothes and other…read morestuff were no packed properly and items went missing, however it seems Crown is better at denying things and blaming others than doing their job properly . There is no formal way to complain, emails are not responded to and phone calls are not returned despite that their agent and webpage is full of quality control marketing crap, overall the worse relocation experience we ever had. I honestly would not recommned Crown for even the smallest move.