I'd recommend Shawn to anyone: his knowledge, efficiency, customer engagement, and outcomes…read moredelivered are outstanding. He's a networking and IT superstar. Costs: If you are upgrading your home network or other capability, and need to buy new/more gear, Shawn doesn't charge a markup on the equipment. In fact, once he's designed your solution he will provide you with links to the exact products required and let you buy them directly from the vendors if desired. Or he'll buy them himself and present you with the receipts. Hourly rate: With the skills Shawn possesses, his hourly rate is substantial. And it should be. However, you can still bring your project in at a very reasonable cost PROVIDED you can be a smart customer. By this I mean you must be clear on the capabilities you want to achieve--or at least be able to listen to Shawn describe what's possible and then make rapid decisions. If instead you want a lot of customer education, Shawn can do that too because he knows an immense amount about IT and can communicate effectively. However, it's a bit like paying for a neurosurgeon to teach you about the types of aspirin available to treat a headache. That doesn't make sense; get a nurse instead! In my case, my wife and I work from the house. My goals were to increase the reliability of our home network. We wanted better maintainability (so when the internet goes down I can rapidly identify the problem and fix it). We wanted better network security. I wanted to add a home security camera because of problems with car prowls, etc. And finally, I wanted to move our networking gear out of our super-hot furnace room to a cooler and cleaner location. This was a lot. Other vendors had previously failed to come up with an affordable solution--or any solution at all. Shawn showed us how to do it for a very reasonable sum. Once we had a plan, I was able to control costs by getting a carpenter friend to open up the wall and pull wires through to the new location for the gear. Shawn also kept costs down by allowing me to provide extra hands as he mounted gear on the wall, connected all of our wireless access points to the new console, etc. These steps all require two people. Shawn was willing to let me help and he even maintained a high level of wit and good-natured ribbing throoughout the long day of work. In sum: great outcome, great satisfaction, great price. Photo: New network system including: cable modem; device handling routing, security, network management, and recording of camera images; 24-port switch; and backup power supply.

Shawn has today achieved what 6-7 previous IT technicians couldn't figure out with our home wifi. !…read moreHe arrived early and I felt immediately at ease ( I was home alone at the time). He has a wide range of skills - fixed everything from TVs , printer , network issues, my email server, Alexa, and even my car's phone connection ! After he explained the problem (old house with several floors and walls ) we now understand the issues and how to solve them in the future. He is very efficient and worth every penny of his 2 hour visit. Will definitely call him when we decide to update our system Kate WB

When third-party workmen in our yard knocked out our business' internet access, we were in panic…read moremode. We needed to splice or rerun the fiber optic cable as quickly as possible. After soliciting three bids, we chose to go with Premier Communications. Premier responded to our request for a bid within 20 minutes, and scheduled a technical visit that same day. Every person I spoke with from Premier(Scott the owner, the scheduler and Jeff, the technician,) was knowledgeable, straight- forward, professional and considerate. The scheduler/dispatcher kept us consistently updated with regards to the technician's arrival time. We were especially impressed by our technician Jeff. Jeff was really sympathetic with regards to our need for a quick and reliable fix at an affordable price. Jeff offered us several options and the next day he came back and fixed our problem like a true expert. Premier's estimate was roughly 1/2 to 2/3 of the other estimates we received. Jeff and the rest of the Premier staff did a fantastic job at getting us re-connected within a day and a half. I would recommend Premier Communications to anyone who needs assistance with installation of PBX systems, cabling, and cable repairs.

I couldn't be happier with Scott and Michelle and the service they provide our company regardless…read moreof the time, day or night. We love our new phone system, and working with Scott and his crew was the most simple transitioning of a system I've ever been a part of. If we have ANY issues, it does not matter, day or night, they are there to fix things whether it be remotely or in person, at the drop of a hat. HIGHLY, HIGHLY recommend them!!

I am revisiting this rating and giving him 5 stars. His work…read morehas been rock solid and realized I was nit picking. So it was unfair to him and his business to receive a 4 star. It took me far too long to realize it and correct it.

Miles at Adaptive Solutions did an amazing job investigating my smart home issue and giving me…read moreeasy-to-follow instructions to do things myself in the future. He was communicative, reliable, and knew what he was doing! I would highly recommend Miles and Adaptive Solutions.

I had Kirill come out to help with some network cable routing in my house to help with wireless…read moreissues I was having during work. A few other companies sent out employees to run estimates, but Mulitmedia Circuit and Systems responded very quickly and said they could confidently do the installation on the same visit. He came out as promised and very quickly finished the work. Kirill even offered to help with a few aesthetic issues he had noticed during the installation, such as removing an exterior, unused coax cable and also filling a hole in the siding that he had noticed. Multimedia Circuit and Systems was incredibly fast in both their response and the installation, and I plan to reach out again for help with some PoE camera installations. I would highly recommend their help for network installation work!

Kirill did a great job wiring our home for Ethernet. While my original plans weren't fully…read morefeasible, he helped reason through alternative wiring approaches and we settled on a setup that I'm super pleased with. In addition to advising on the network, he also helped future-proof it a bit by running a few extra cables and he even setup a line to pull an additional cable through a particularly difficult section of the house should we need it in the future. He setup the cable terminations with the flexibility I needed as the physical location of our switch is still a little in flux. Overall, he was great to work with and did high quality work, consistently going above and beyond my expectations.

Seattle Network Cabling provides quality workmanship and stands behind their services with factory…read moretrained technicians. Whether you have a large scale project, a complex multi state/office roll out, emergency last minute work, or even a small MAC request. Seattle Network Cabling can accommodate your needs and grow with your business. They been a loyal partner of ours for the past 5 years strategic in our development and growth as a company.

From the owner: Seattle Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout Washington.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available Seattle Network Cabling and Fiber Optic is proud to offer voice & data network cabling and telecommunications services to Bellvue, Everett, Ballard, Shoreline, Bothell, Issaquah, Kirkland, Renton, Federal Way, Kent, Puyllup, Tacoma, Olympia, and surrounding cities throughout Washington (WA).

I couldn't be more pleased with the knowledge and professionalism of the T-Mobile technical service…read morestaff. Without getting into the weeds my WiFi went down. They had the problem diagnosed and fixed in 15 minutes with a generous account credit for my trouble. They even called back an hour later to make sure things were still copacetic. Try getting that from a bot. This just goes to prove that companies whose customer service sucks are making a conscious decision, through indifference or financial pressures, to ensure an undesirable outcome. Thank you T-Mobile. Five easy stars.

Poor offshore Customer support if you Get a rate increase do not talk to them!…read more So after days of phone calls to off shore Customer Confusion they told me to go To the store close by so I asked for an address They said they can't answer that the same As everything I asked before OMG. You can't screenshot conversations or Get text or emails all is blocked. If you call ask for someone that you Can talk through text or emails, words Mean nothing! If they can not respond Don't talk run down and move your Phone number to pre pay this way You have power to open through them Or another carrier and your phone numbe Is still yours! I am now with better carrier Better price because I cut and ran after Talking to the t mobile wall!

dre is great, super nice dude who clearly cares about his job and got me in and out super quickread more

Incredible customer service! Getting this level of service at a phone/internet store is amazing…read more We have been coming here for several years and I will drive miles out of my way to come to this specific Xfinity store.