We needed our car towed back to our locate mechanic. Russell showed up when he said he would, did…read morethe job for what he said it would cost, and was polite and helpful... and his dog is adorable. What more could you ask for in a towing company?

Awesome fast service and Russell was so helpful and fixed my problem at a great priceread more

I took my Honda Accord to this crook because I was having engine trouble. I set the odometer reader…read moreon my dashboard to zero without them knowing about it when I came back 3 days later the odometer read 285 miles when I questioned the owner about the situation he denied it at first then I told him I wasn't leaving until I got the truth he then confessed telling me my vehicle was used on routine car-part deliveries. I was Furious I felt cheated and abused if this crook is doing this then what other scams can he be conducting at his shop? I would give this crook a negative 5 star rating if I could.

We got stuck in a ditch after a snowstorm triple a said the wait was 360 mins or less. We called…read moreM&P and they were there in less than 30 mins and even gave us some helpful tips to prevent something like this in the future! Really grateful!

I cannot thank M&P enough. I'd give them 10 stars if I could. They quoted me the lowest price and…read morethey were on point. Rafael did and excellent job. it was a difficult hook up and we had to stop to reset the one vehicle. Bur Rafael was great. He put all 3 of my vehicles exactly where they needed to be. Worth every penny. If I was still in the area they would be my first call. Thank you. Ken.

Very professional, amazing service. I received a quote ,and scheduled the pickup of my vehicle…read more The service was quick and professional. I would definitely use them again.

All around great experience. Very responsive. Great communication. Super friendly Highly…read morerecommend

Call answered immediately, made arrangements to pick up my dead truck, and arrived when he said he…read morewould. Very professional, made sure the loading was done right, and secured my vehicle to the truck. The operator was both polite and very knowledgeable - we chatted for a few minutes about the area (I am new here) and some of the places / things to do and see. After unloading my vehicle at the repair facility, he sent me a photo proving delivery to close the loop. Great service, great people. I'll be calling them again or if I need to tow or if I need parts.

Horrible customer service. Sent wrong type of tow truck to get my car, didn't want to wait and…read moredragged it on breaking the car more. Guy was in a huge rush and hated his job by the way he acted. Should prob quit and try another profession. Wouldn't wait for hell at the dealer and dumped it off and left without speaking with anyone as I asked him to. Wouldn't recommend him to tow a bicycle let alone a car.

Gregg Branham W/JAT of Fort Wayne…read more We had a massive bill from this company for a minor winch out of a snowy ditch. It was a complete scam, and I took it as far as I could with the State of Pennsylvania District Attorney and the Pennsylvania State Police. Unfortunately, there isn't anything illegal about ripping the head off of some unexpecting company in an uncontrollable situation. I even reached out to the Pennsylvania Motor Carrier Association who is working on legislation for Predatory Towing such us what happened to us. We originally received a $20,000 invoice for around 1 hours' worth of work. They had a 4-hour minimum with what appeared to be every piece of equipment in their fleet, as well as charging us a $2,500 call out fee on top of the 4-hour minimum. You can't see it in this picture, but Murray's Towing was called by the State Police, but another company actually pulled us out of the ditch. Boots & Franks was the company seen in this picture. For everyone's viewing pleasure I have attached pictures of the incident along with original invoices. They did eventually deduct a little off the $20,000 invoice but it was still highway robbery. Here is a great article that speaks on predatory towing and what the federal government is doing to get a handle on it. https://www.ttnews.com/articles/federal-predatory-towing?utm_source=daily&utm_medium=newsletter&utm_campaign=newsletter&mktId=223816&mkt_tok=OTA1LUJCVy04NzYAAAGT9Ej5L8CwFXnCE0lJrHtXeFN5HJ89INnqBS3BPk8mdDZiA1m5Fkz-WDVuZwhJQ0BLB9qAthLwcFAYIHJJo0h0haMk1ZIru9Eep9DsWOnWjwk Side note: I had all this information on their google review, but it appears they deleted their google account. I would assume Yelp is gone next. gbranham@jatfw.com if anyone has anything to add. Thanks to everyone who reads this. Update: I did find their google review, it was not deleted but I feel better finding this yelp account. Have a great day to everyone who reads this.

Legal thieves. The general public would be jailed for the predatory practices this company…read moredemonstrates. It is a shame that our legal system doesn't protect consumers and businesses against companies like this and they are allowed to continue to be on the state rotation for accidents that are called in by the police. If you see Murray's coming, you might as well just hand them the keys and title because their bill will be more than the value of your truck, trailer, and load combined. Oh, and Murray's sometimes subs out their work, so even if someone else comes, it could still be Murray's pulling the strings. Stay as far away from them as possible.

Wentz's Automotive did a immaculate job on my brand new car, which sustained ice damage on the…read moreturnpike! . They made my car look brand new again. . I would highly recommend them to anybody looking for pristine service. They handled everything with the insurance company no worries to the customer. Chris and his team are the absolute best!

TL/DR: Good work but difficult and disorganized people. Experiences vary but do think twice before…read moreyou invest on them. I am a student and had to bear the whole repair cost of my car and so I asked for a discount. I got a good discount after talking to the owner but then they reduced it. I understand that repair estimate can never be final cost but still asked if I could get the initial discount just to test my luck in the day of picking up the car. A guy named Alex, I guess the son of the owner said '...we put your shit together here....there are parts, sales tax...so if you want your car today you have to pay xxxx...'. I picked up my car and left. I realized they are not '...that's the best we can do, man. sorry that you have to go through this...' type of people. Also they called me on a random day and gave me 2 days to pick up the car midweek or storage fee starts which felt like an ultimatum. I called the next day to request to withdraw the storage fee and the person picked said he can't because the owner is in vacation. Apparently the customers have to suffer because none else can take a decision while the owner is in vacation. This place is family-owned. I do appreciate the detailed inspection and overall repair, though. But they heavily lack basic people skills and organizational skills and trust me you want that.