This place is exactly what's wrong with many collecting hobbies. Yea, the selection here is pretty…read moregood. That's mostly because the prices are terrible--worse than eBay and Facebook marketplace scalpers. Case in point: there's a pokemon illustrated set that just came out. It's $17. You can still get lucky at retailers and it'll be restocked. Here, just 2 days after launch, they're selling for $50. Just nuts. I guess it's clear this isn't a "card shop," it's a scalpers storefront. Don't go here looking for Lorcana--guessing the margins are too low. Except for their singles, which they sell for $2-4....crazy pricing for Lorcana. Anyways, i won't be back. Will have to continue my search for a card shop that's ethical and somewhat reasonable. --------- Edit in response to business reply: 1) i agree conversation could go a long way. But when your pricing on a brand new Pokémon set (which doesn't have a set market yet) is already 3x MSRP, what productive conversation can happen? It's just a straight up gouge. I'm not naive to expect to get everything at MSRP, but i think 3x markup 2 days post launch is unreasonable. 2) i did ask about Lorcana. I was told you "don't carry much" and "didn't have any right now." 3) you seem to be implying that you're aware prices are high and can then be negotiated lower. If that's how you want to do it that's your prerogative, just understand that's offputting for new customers. It's hard to want to establish a relationship and have a conversation when the first impression is being taken advantage of. And when your response to pricing questions is "well the hobby is thriving!" I don't think that's off base.

Places like this are why people are now looking to buy digital media only, the need to price gauge…read moreand bad customer service. It turns what for many is a great hobby into a greedy money scheme. There was not one game at this place that was priced competitively, even the least desirable games are over $5 what you could get them for at other shops. Their workers are immature and when this is communicated have a bad attitude.

They have a very good collection of games and consoles, but the prices and returns are outrageous!…read moreI bought a PS4 about a year back, so this console was no where near new, and it was 250 dollars used. Which isn't horrible, but the controllers were a whole different level of stupid. They were heavily used, had bad stick-drift, and they cost 50 dollars! I could buy a PS5 controller for around 65 dollars. Over the amount of time that i had the PS4 i bought 17 games for a total of a little over 150 dollars. so that brings the total up to 500 dollars! i went to return it recently and they gave me 120 dollars. for all of it and some other consoles such as 2 Xbox 360's and 7 controllers and games and a Wii with 3 controllers and about 20 games each. 120 dollars. I will likely never come back unless i am buying games.

Great local collectibles store. Nice owner and great items! Would recommend to anyone interested in…read morethis kind of thing. Definitely a small town diamond in the rough.

This place is like a small museum, library, and store rolled into one…read more The walls are lined with not-for-sale vintage consoles and collectibles in original packaging. Fun place to walk around. Good selection of used games for a number of systems, and the proprietor will usually buy games back for not too much less than his selling price. Pretty good selection of accessories, too. Helpful and friendly proprietor. Once, I asked him for an HDMI cable, and he was out of new ones, so he gave me an extra one he had for free. They also have turntables and some great vintage records. Highly recommended store.

Pretty cool place! Lance is really nice and willing to look through your cards if you are trying to…read moresell them. Pending transaction, waiting on Lance to sort through our cards.

I was recently in Madison for a comic convention and decided to bring some video games with me that…read moreI wanted to sell because, in my opinion, Madison has a better retro video game scene than Milwaukee. The only store close to where I was that was open before 11am was Quicksave Games, so I drove the extra distance to Fitchburg to check them out. I knew the general value of my games going in and was pleasantly surprised at the amount I was offered in trade. I ended up finding a couple PS4 VR games that I had been searching for and they gave me a little cash too to cover the remainder of the trade value. The games I found were reasonably priced based on their Price Charting value. The store has an excellent selection of both retro and current games. I was impressed by finding video game guides as well. If you need console/controller repair or swapping out dead batteries in video games, those are services they offer. I'm glad I made the decision to stop at Quicksave Games and would do so again if the opportunity arises.

Cool little game shop, great rpg and board game selection. Friendly staff and clean space.read more

Games Universe in Mequon: Sellers Beware!…read more I went into Games Universe in Mequon to sell more than 1,000 Pokémon and Magic: The Gathering cards. I was told the cards would be scanned individually and priced at 50% of TCGplayer. That sounded reasonable. Before going in, I personally scanned every card using CollX to get an idea of the collection's market value. CollX estimated the collection at more than $500, so based on Games Universe's stated 50% buying rate, I expected an offer somewhere around $240-$250. After approximately 24 hours, they called and offered me $64. That works out to roughly 6 cents per card. These were not worthless cards. The collection consisted primarily of vintage commons and mostly unplayed cards that had been in my possession for more than 20 years. There were dozens of cards in the $1-$3 range and nine copies of Seething Song that they themselves valued at approximately $11 each, and a Pokémon Blaziken V that I had valued at around $28. When I went into the store to discuss the offer, Conor explained their system in a condescending manner. I started by asking about the nine Seething Songs. He confirmed they valued them at $11 each--$99 worth of cards. At 50%, those nine cards alone should have represented roughly a $50 offer. According to their $64 total offer, that would leave only $14 for the other 1,063 cards. That was when I knew something was seriously wrong and the experience felt extraordinarily deceptive and predatory. If a store tells customers their cards will be individually evaluated and purchased at 50% of market value, an offer that amounts to roughly 6 cents per card raises serious questions. I have been buying, selling and playing Magic for approximately 30 years. I explained that I was the sole owner of these cards and that they had been in my possession for more than two decades. Conor's response was that none of that mattered to him and that he didn't need to "hear my credentials." It didn't need to become confrontational. It could have simply been a conversation about the cards and the offer. Instead, Conor's increasingly aggressive and condescending tone became particularly troubling as it became clear that I was not going to accept what I felt was an attempt to take advantage of the uneven leverage they apparently believed they had over me. Once I decided to take my cards back, and therefore take the potential profit from those cards away from the store, the entire transaction went sour and the interaction became increasingly unprofessional. Conor became agitated and verbally aggressive, making comments I won't repeat here. I took my cards and left. When I got home, I scanned the collection myself using the TCGplayer app. The results were eye-opening: 1,011 Magic cards: $401.26 61 Pokémon cards: $49.83 Total TCGplayer value: $451.09 Games Universe offered me $64. By their own stated 50% buying guidelines, that collection should have generated an offer of approximately $225.54. Instead, they offered me $64--roughly 28% of what their own buying policy would suggest and only 14% of the total TCGplayer value. The numbers don't lie. I walked in expecting a legitimate card-selling experience based on the terms they gave me. I walked out with my cards because I no longer trusted the process. Maybe there is an explanation for their $64 valuation. If so, it should have been transparent and obvious from the beginning. What I experienced was a massive disconnect between the buying process they described and the offer they actually made. If you are considering selling cards at Games Universe, do your homework first. Know your cards' value, get multiple offers, and don't blindly trust a stated percentage of market value. I will never step foot in that store again. I gave Games Universe an opportunity to conduct an honest and professional transaction, and in my experience, they destroyed whatever trust could have existed. For me, that's the end of the story and the end of my business with Games Universe.

Great store, so glad places like this still exist! They have everything from old consoles and games…read moreto modern accessories designed for old consoles (hdmi video cable converters, controllers, etc.). Everything is priced fairly and competitive with other similar retro stores.

I loved the service that I got from here, every time I asked a question over the phone they were…read morereally nice and actually gave a crap what I was looking for!