I had a very disappointing experience with IdentoGO fingerprinting services at ATAX in Middletown,…read moreNY. I drove over an hour for my appointment, only to be treated very poorly when I arrived. I had cash with me but did not have a physical credit card, and they refused to provide service. I even offered to get a money order instead, but they refused that as well, saying their money order scanner was out of order. What frustrated me most was the complete lack of professionalism and customer service. If there were issues with their payment system or requirements, they could have easily called ahead and informed me so I could make other arrangements instead of wasting my time and trip. The staff showed no understanding, empathy, or willingness to help find a solution. I'm extremely disappointed not only with the inconvenience but also with the rude attitude and poor treatment I received. Customer service should matter, especially for people taking time out of their day and traveling long distances. Based on my experience, this location seriously needs to improve how they treat customers.

From the owner: ATAX is a full-service national tax preparation and business services franchise. We serve clients…read morein both English and Spanish. We offer many services to help you with your personal and business finances: Personal Taxes | Business Taxes | Bookkeeping | Payroll |Incorporation Services - Business structure creation, including C-Corp, S-Corp, LLC, Professional Corporation, and Not-for-Profit. Whether you need help untangling your personal finances or are simply overwhelmed in managing your business\' accounting needs, we would love to help you.  ¡Hablamos Español y estamos aquí para servir a nuestra comunidad!

Here's Help Staffing & Recruiting is the most caring and professional staffing firm I have…read moreexperienced. The recruiters take the time to listen to the needs of the candidates and the employees. If you are looking for a job or employees contact Here's Help Staffing and Recruiting. You won't be disappointed.

From the owner: Here's Help Staffing & Recruiting is a NYS Certified Women Owned staffing services firm…read moreheadquartered in Middletown, New York. By providing local expertise, quality services, and responsiveness to both large and small companies in virtually every business field, Here's Help has long enjoyed a reputation for excellence. Our employment solutions include temporary, temporary-to-hire, direct hire placements, executive recruiting, employee assessments and payroll services.

I called after hearing radio commercials, I had a medium tax problem…read more I had called optimum and said they wouldn't take my case it wasn't large enough for them . I also spoke with tax debt relief who basically was hard selling me, had workers call me constantly looking for me to sign with them. I contacted Jerry Rossi discussed the situation and before I could say any more, he said I don't want to take your money, contact the I.R.S and discuss the situation. I contacted the I.R. S and they gave me plenty of time to straighten out the debt. Thank you, Jerry

Mr. Rossi did several years of my taxes that were overdue. I'm a terrible procrastinator and he…read moremade it as painless as possible. He made it extremely easy to get my back taxes done. Recently, I had one year of taxes that were complicated because I had moved out of state. I contacted Mr. Rossi and he again helped me above and beyond what was required. My interactions with Mr. Rossi have been very friendly. He is extremely helpful and treats you as a friend instead of it just being about business. I highly recommend Mr. Rossi.

Just in case anyone needs it... Capacity Bookkeeping cleaned up my mess of books so I could file…read moreand then did my bookkeeping going forward. They are very professional, pleasant, and reasonably priced.

From the owner: All our bookkeepers are US based, have at least 10 yrs experience, and have accounting degrees. You…read moreget a designated bookkeeper with management oversight and backup. We are fully insured, have formal offices, and plenty of references.