I really liked the doctor and the office is convenient, but the follow-up and communication were…read moreextremely disappointing. I had blood work done on March 27, and the Quest results were dated April 1, but I did not receive them in my portal until May 14 after many follow-ups by email and phone. The office called me with no voicemail, and when I called back later, I was told the doctor probably wanted to review the results and would call me back, but I still never heard back. For a new patient, waiting over six weeks for routine lab results with poor communication is not acceptable.

Professional, clean, timely and amazing bed side manners. I saw a NP for the first time her name…read morewas Gabie Mekikian FNP and OMG automatically fell in love. She was very passionate about my situation and committed to help. She scanned my file in detail and want rushing to get out of the room. Dr. Arakelyan wasn't wrong asking me to see her in a flash due to her availability. Thank you to the entire office - wish I could have taken my v blood work in the office lab cor first available 1 1/2 months out. Aughhhh

I've been a patient of Dr. Mirzaian for nearly 20 years. I first started going to Dr Bracht, but…read morehe was always highly booked, and I started going to Alen. I really enjoy him -- He's very personable, thorough and knowledgable -- it's a very comfortable experience and I was able to schedule appointments within a reasonable time frame. I've been nothing but satisfied with the 1:1 attention I get when I see him, the problem is (over the last few years) just getting in to see him! I would give him 5 starts, but the office experience brings it down some notches. Trying to get a timely appointment now is near painful -- and if you have to move an appointment, it will be double the time getting the next one. My past few experiences have been just that, and I find it super disparaging, especially as a longtime patient. Also, the call staff I find could be a bit more friendly and accommodating. Sometimes I feel like they don't even try and I'm told to go to Urgent Care. I hate to say such things and don't write reviews on Yelp often (especially to say bad things), but the past few experiences just trying to get an appointment have left me with a bad taste.

The office staff has improved since my original review. I…read morefinally did get in to see Dr. M. & staff was more responsive with follow up & timliness.

I have been a patient here for years and they used to provide excellent care. Unfortunately, in…read morerecent times the experience has declined. The practice has become overly automated, making it extremely difficult to get in touch with staff or the doctor directly. Their website, which previously allowed messaging and appointment scheduling, has not been functioning for months. On several occasions I have had to go to the ER or urgent care simply because I could not reach my primary care doctor--who is supposed to be the first point of contact. When Dr. Emil was overseeing everything, the service was excellent; he is a great doctor. However, without proper access and communication, the quality of care is lost. I have since switched to another provider who is actually available to answer a call when needed. I hope this office can resolve these issues and return to the professional standard they once had, rather than continuing the current trend of being unavailable and overcapacity.

"The doctor took time to explain lab results and treatment options in a way I could understand…read more Very reassuring. The office can get busy, so making an appointment ahead of time is a must."

Dr Yu retired. A wonderful family doctor. His replacement,…read moreDr. Stepanyan is a poor replacement indeed. No bedside manner whatsoever. I almost died due to a botched surgery. Was in the hospital two weeks. No one from her office called me or any member of my family.

This review is for their new receptionist as well. I've been a patient of Dr Yu for years now and…read morehe has been a great doctor. Yet recently the receptionist, Aricelly, makes Dr Yu look like the worst Dr ever! I've been having a cough for 10 days now and Aricelly took information down regarding my symptoms and not one appointment has been made to see me. I took covid tests through work to make sure it was not that and got negative 2x. It takes a few days for her to get back to me with what Dr Yu said. I was prescribed zitromax without being seen in person, not even ONE assessment was made. This is why the community gets C.diff or resistant bacteria because of wrongly prescribed antibiotics without even an assessment. Aricelly is rude over the phone. I asked for a doctor's note for missing work since Monday 9/13 and I was told it would be completed the following day. It is now 9/15 and I still haven't received the doctor's note and on top of that I was barely told that I had to pay $75 for a note. When I asked for a refund after already being seen by urgent care properly, I was told I was not able to because Dr Yu already wrote the letter. So where is this fucking letter. Receptionist always say they are busy with clients but Everytime I wait their in their clinic there is NO ONE waiting in the office. Aricelly is just very dishonest. When I asked to speak to the manager, she claims she is the manager, when a day ago I spoke to a different person as the manager. This office needs to get rid of this Aricelly. Dr Yu has been amazing but the staff around him makes him look like the worst PCP.

This is a wondetful location. There are a good number of complimentary parking spaces available…read more I was pleasantly surprised by the extensive time Dr. Nguyen Oghalai dedicated to my initial visit. Her thoroughness exceeded my expectations, and she went above and beyond by referring me to an endocrinologist and ophthalmologist. It has been quite some time since a doctor spent over an hour examining me. Typically, I find myself waiting longer for the doctor than the actual appointment itself. This experience, however, was the complete opposite. Dr. Nguyen Oghalai explained everything in meticulous detail. She clarified that various conditions of arthritis exist, and it would require more than just the first visit to accurately determine my specific arthritic condition. I would wholeheartedly recommend Dr. Nguyen Oghalai.

I had a very disappointing experience during my annual physical. The physician assistant Ani was…read morerude, condescending, and unprofessional throughout the appointment. I came in looking for answers and support regarding my health concerns, but instead I left feeling uncomfortable, dismissed, and emotionally distressed. There was a clear lack of compassion and patient care, which made the entire visit upsetting. Healthcare professionals should treat patients with respect and empathy, and unfortunately that was not my experience here.

Three cheers for Melba, the most caring and helpful office manager ever. My family has been coming…read moreto dr Beeve for more than 20 years and have seen staff come and go. Melba really is the best. We like Dr Beeve but we love Melba.

Very unfriendly older female at the front desk with a poor attitude. Worst staff in a physician's…read moreoffice I've ever experienced. Additionally, although Dr. Beeve seems nice, in the 4-5 years our elderly family member has been his patient, he never ordered a blood panel for her yearly or semi-annual Physical. We just realized this, and had to ASK for the blood panel. Poor communication with the woman at the front desk in relation to where the Lab was located, how the order for the blood panel would be obtained, etc. and she had an "attitude" over the phone. We received the results of the blood panel and many things are out of range! I am sure some of these issues could have been addressed several years ago if a blood panel had been ordered by the doctor back then! As a relative of the patient, I was told I would not be able to communicate with their office on behalf of the patient without filling a form out. With my elderly relative in the car, I walked up to the office, filled the form out and left to have her/him sign it and immediately went back into the office and handed the form to the unfriendly person at the desk. I went back to the car and within minutes received a nasty phone call from that person at the desk, accusing me of signing for my relative who was in the front seat of the car. My relative was angry and told that woman that it was fine that that was signed. I'm disgusted with the doctor and the staff at this office. We have also had issues with getting prescriptions filled and me running back-and-forth to CVS because we were told they were filled when they were not. This happened several times in one day.

BEST. MD. PERIOD! She is totally worth the concierge fee - and u do get great service for that! PS…read moreI only go to female doctors for everything.

In my 65 years of life, I finally found a doctor who is exactly what I have been looking for. She…read moreis perfect! She takes all the time you want to go over ever detail of medications, lab results, general health issues. She is very proactive when it comes to dealing with any issue that you present. The friend who referred me to Dr. Ng literally owes her life to Dr. Ng who diagnosed in very early stages cancer of her kidney, and who is now completely recovered and healthy. You can call her any time of day or night and you get HER, not her exchange. She gives you email and cell phone. The best medical treatment I have ever found. If you go to see her and engage her as your doctor, please tell her that Robert Earhart referred you. And, send me an email at earhartr@aol.com to let me know if you have any questions or how things go. You will do yourself the best favor ever to make Dr. Ng your doctor for life!

Switched over from the dreaded lack of service clinic known as Optium. Received excellent service…read moreand now recommending it to all members of my family.

I've been going to this doctors office for ~2 years and for the most part the doctors and staff…read morewere very nice. However just yesterday I got a bill of $800 listing all of the backlog of charges over the past 2 years. There wasn't any transparency that eg a nurse call to get a sick note would lead to a $225 charge. But what made me most upset is that for every physical, they've been billing me $180 just to go over the blood test when it's done. I've never had this NOT included as part of my free physical anywhere else, unless I'll expect a bill from previous providers similarly years after the fact. And when I tried getting some clarity about this with the billing department, I kept getting cut off and it seemed clear she was trying to rush me off the phone. Very disappointed

My experience was quite different than some of the reviews. She spent time with me and was very…read morehelpful and a great bedside manner. I've seen her twice and both times it was a great visit. The office staff was also very helpful.

Unfortunately the people at front desk are rude, no patience and they not give you they right…read moreinformation to get Iv..... So sad, because I wanted to be patient at this place .