My family has been visiting this resort for 8 years, it was a friendly and reasonable place. It was not maintained very well, but friendly staff. We always rent their boat and fish there. I took another visit this year, everything totally changed. Friendliness is gone. I know they had a fire, not sure since then changed their management style, or they just want tons of money in short time. The moment I arrived, signs reminding you to register is everywhere. We have 2 senior 1 five year old, 2 adults, only myself can operate a boat. And the boat can only take 4 people. We were asked rudely that where the fifth people going to stay. I said just stay in the shore. Again, rudely told that the 5th people can't stay in their property if not renting a boat. Even though I told them I drive 100 KM to get here, they still say no. Maybe they just want us to rent two boats, even though we can only use one. During the conversation, an employee points to me to their manager, couple of feet from me, to watch out that this guy might take a free park. The receptionist always refer me to her friends as this guy right in front of me. Very rude. Not sure why they always refer people as this guy or that guy.
The new building doesn't add any new value for the sake of visitors but for the ease of administration and collecting money. The pool, the facilities are still old and needs tons of maintenance. Every staff dresses him/her as a cowboy, just a rude one. I feel that they are not there to serve you, but to make sure all money being collected.
Feels like they blend the New York management style and cow boy style. Will never be there again. read more