My pup had his teeth cleaned and he lived through it! They always take care of our pets during…read moreemergencies and regular visits.

I used to love it. No more unfortunately. I do not like the "new young" vets. Little compassion,…read morevery condescending. Also, I felt like my baby was a "box on a conveyer belt" to them. Sadly, I never give bad reviews but felt this was needed.

Such a great friendly vet office! The vet takes his time and…read morereally listened to my concerns. He suggested a couple different things to try and didn't just push meds. We will be taking all our pets to Grabill Veterinary Clinic if needed.

You gave Blue's ashes away. I was clear I would pick them up. I was the account holder and you gave…read moremy dog's ashes away. 8.14.25 Deb because you want to claim you guys have no responsibility in what took place and only called to ask for this comment to come down I will respond here.... I came in on 8.1.25 with Eric to sign papers for my boxer Blue to be put down. I'm the account holder and it took a long time for me to make decisions because Blue picked me over 10 yrs ago and he's my dog but I also have a son he took to and because they got along I took Blue when the homeowners called to say he missed me and wouldn't stop whining. I was clear with the young lady at the counter we didn't know what we were doing with the ashes and I made sure they had my number to call when Blue came back. I was clear that I was going to give my son space he's 19 to say goodbyes but made sure she understood the nose print get mailed to me. She had my number and address. I paid. I'm the account holder. Eric called this week to verify when Blue would be in. I was standing in your vet the day he came in at 2pm and you called my son to pick him up. I did not need to tell anyone my son had went to his dad's and I would not get the ashes or nose print if you called him. My family business is non of your business. I the account holder came in and paid and gave my number and address and gave directions to allow my son to say goodbyes but made bye. You, Deb the vet had one job to do, put my dog down with peace while following the directions the account holder and owner of the dog gave you. You and your staff do not get to make judgment calls and change what the account holder has requested. The original Doctor who has always seen Blue and Blue is the reason we come to Grabil needs to know what happened to Blue and why I will never allow you to touch any of my dogs again. Link, Lucky and MAC deserve better. Blue deserved better. R.I.P. Blue.. I can't apologize more for letting you down in the end. Your friend and family, Maleah. 2:49 pm 8.14.25 Deb your last words in message to me, "I hope for your family sake that you can work out your issues and find peace.". I hope for all dog's sake and peace in passing no one brings their dog to you.

I can't speak highly enough about the care my dog has received from the staff at Pine Valley…read moreVeterinary Clinic. After getting the run around for months from a very highly regarded clinic that's much closer to our house I started calling around. From the jump PVVC was the first place that didn't make me feel like getting someone on the phone was an inconvenience. My dudes ears were extremely infected. It wasn't enough to qualify for an emergency, but needed to be addressed quickly. They got him in the same day and treated him with so much kindness and care. It was great. We had our follow up today and was met with that same level of care. I'm not one who has a lot of triggers, but I was asked before his vaccinations if I needed to leave before they got out any needles. That meant a lot to me. They care about their humans as much as the pets. Even though it's out of the way, I will continue to support Pine Valley Veterinary Clinic because honestly, they provide a level of care I've barely recognized in hooman hospitals.

We were treated with kindness as soon as we walked into the clinic. Our Pekingese, who was a…read morerescue, can be very shy and timid at times, especially in different environments. The staff knew his history and made sure he had plenty of treats and love. Dr. Ben Ealing was wonderful. Very knowledgeable, kind and actually took the time to answer all of our questions thoroughly. Excellent experience!! Recommend this clinic to all.

Ok. This veterinary office replied to my complaint. Such a lie from them. They said their reason I…read morewas told not to come back was due to me asking for my dogs health records. Not because I told them their prices were too high. I asked for records because a new groomer had to see them. And in fact on the records they stated the reason for me and my dog to not come back was because I told them I their prices were too high. So this proves they are lies and this office is rude and not worth my money or putting my dog in their care. They are not the only vets in town. They need lessons on customer service.

They told me my cat who was throwing up blood was fine and "under stress". When my mom took him to…read moreher vet, turns out he was very ill. They were extremely rude to me, judgmental on my financial status, argumentative when I told them "there's no way it's stress, you don't throw up BLOOD over stress", and they are far too expensive for the "care" they provide. Don't take your pets here. They only see dollar signs, not living creatures that deserve care. Edit: When talking to a friend about my experience here, she said they once told her partner "if you can't afford our prices, you're irresponsible and shouldn't be a pet owner." Yeah. They only see dollar signs. DO NOT TAKE YOUR PET HERE.

I just took our 9 month old pit bull to see Dr Day at the tractor supply store. They did great!…read moreThey was fast and VERY helpful and gave me all the information we needed to help care for our lil Annilee without having to take her to the vet for things we can do at home like nail clippings and what to look for in habits. Now they go to certain stores once every few weeks so it's just a walk in vet. So we seen them at the tractor supply store today but u can look them up on VIP Petcare

If you're looking for veterinary clinic that cares about your pet(s) and you too…read more.. Then you're not likely to find a better clinic. They even clip your pets nails for free!! The staff here is amazing, Customer service is the best I've seen in any kind of clinical environment. Compassionate, empathetic, technically skilled. I have complete confidence with this clinic and Dr, Gupta. In my own experiences with this clinic, Dr. Gupta has always been spot on with diagnosis and his treatment has always resulted in positive results. And that's just for the everyday care of my house pets of which there are a half a dozen. So I do make trips here on a pretty regular basis. And I have to say this, if for any reason you have one of those horrifying events when you feel like you might loose your pet from illness or injury, the ONLY person I would trust in an emergency is Dr. Sunil Gupta. Veterinarian clinics and hospitals by and large are all going to follow a similar protocol, however, that does not mean they have equally talented vets and techs. I'm in my middle 60's and I've always had pets, and I've tried a lot of clinics...this one is the best I've found.... You're going to love it. And so is your pet... Oh yeah, They also do house calls...When have you seen that before...!?

The staff was very friendly and made my already anxious dog feel very comfortable, especially with…read moreit being her first time there. They were even able to fit her in for a last minute appointment no problem!

From the first day to the last they were so compassionate and helpful. We rushed our english…read morebulldog in to be seen, we had our 5 and 3.5 year old with us as well , they printed off coloring pages for them to help keep them ocupied as we waited for answers. I was so pleased with the updates we were given over his 2 day stay , and when it came time to make the hard decision they were absolutely caring , understanding , and we felt like they all truly went above and beyound for our doggie. Although we did not get the outcome we had hoped for , i am thankful he was taken care of by such amazing people until the very end.

I brought my dog in with sudden explosive bloody diarrhea and they did more harm than good to him…read more Instead of investigating the cause, they stopped at a vague syndrome label - "Acute Hemorrhagic Diarrhea Syndrome." That's not an explanation, it's just a description of symptoms. Not even an abdominal exam, rectal exam, or temperature check was done. I was told it would resolve on its own with bland food. At one point, I was even told that his anxiety may have caused it. He was anxious because he was very sick - attributing it to that, without ruling out common causes, was dismissive and unsafe. I explained that I had just taken in foster puppies from a shelter where parasites are extremely common, but was reassured it wasn't contagious. Within days, all three foster puppies developed severe diarrhea and were hospitalized with Giardia. Only after I did my own research and brought my dog back did they agree to run blood work and a Giardia test, which they reported as negative. My dog continued to worsen until I took him to a different veterinarian, who repeated the test, confirmed Giardia, prescribed proper treatment, and my dog quickly improved. When I later obtained this hospital's records, I was shocked. They described exams that were never performed and minimized the details I had clearly provided, even after I showed them photos. For all of this, I was charged nearly $1,000. This was a common, easily diagnosable condition that should have been addressed from the start, especially given the shelter connection I emphasized. Instead, my dog and my foster puppies suffered unnecessarily because the hospital provided poor care and then inaccurately documented both the care and the severity of his illness. The only positive I can offer is that the front desk staff was friendly. Unfortunately, I cannot recommend this hospital as a safe or trustworthy place for veterinary care. Tiffany Holm & my dog, Bruh The response they gave to my review indicates they don't understand. I don't mind being inconvenienced for my dog. They should ask how he's doing. I also never received a call from them.

Dr Cawood did it again! Our Sparty needed a (cyst?) removal and he did a good job on our boy! So…read morehappy! Thanking each of you on his team for making our fur baby feel as comfortable as possible!

Indian Creek Veterinary Hospital has a wonderful staff of veterinary professionals. Thy have cared…read morefor my dogs for about 6 years. Caring, compassionate, with a genuine love for animals, my experiences with them have always been top notch. I highly recommend them.