It alawys unfortunate when someone passes, escpecially at an early age…read more I went here a week ago for a funeral service. Even though the facility is quite small, it was able to handle quite large number of family and friends of the deceacesed. The service was memorable, and when having a lot of people in quite small place, the funeral director did a great job making sure there was enough seating for everyone, which became quite challenging at some times. I felt the funeral director was empathic and professional.

My family and I selected the Floyd A. Williams Funeral Home to take care of the inurnment of our…read moreMum who passed away suddenly in early March 2018.  I grew up in Boston, but have been living in New York City for over two decades.  From the  planning, to the cremation, to the service, in a word - EXCEPTIONAL. This amazing team is lead by an extrodinary woman who took the business over from her father.  She grew up in it, LOVES it, and is an accomplished practitioner who was appointed by Govenor Devale Patrick to serve on commissions that rewrote and reformed aspects of professional Funeral Service practices.   Her absolutely glowing spirit,  her commitment to excellence, and the empathy, care and compassion that she and each and every member of her very professional team afforded so effortlessly to me and my family really touched us.  She and her group made a very difficult time for us easier to bear. Additionally, I cannot speak highly enough about their newly renovated and expanded facility (just completed in January 2018). I have not seen a funeral home/parlor that really harkened back to the way funerals were traditionally produced - in the home of the family of the deceased.  You walk into that space, you feel warmth and comfort immediately.  The space is beautiful, vibrant and thoughtfully planned.  I am VERY particular.  This place was immaculate, down to the corners of their newly-renovated bathrooms, lol!  The chairs were all spotless, everything is brand new and carefully maintained.  You really felt like you were walking into the home and parlor of a family friend. Again, this establishment (African American run and family-owned) really sets a high bar as far as service delivery, event planning and execution are concerned.  I really cannot recommend them highly enough.  My family and I will forever be grateful for how beautiful they made our Mum's service.  Everyone said that she, who raised me to be particular and appreciative of quality, would have loved how all was handled.  When we feel sad about her not being here with us anymore, that fact really does bring me and my Sisters a great deal of peace.

One of my closest friends suddenly got ill and passed away. They didn't have any life insurance or…read morenext of kin. I was directed to speak with Tom at McHoul's. From the first minute I spoke with him he reassured me and took control of directing a cremation upon my request. He showed sensitivity and compassion throughout the process. I didn't have to concern myself about anything during such a trying time. It was so comforting to have someone with a gentle touch of handling things that it warmed my heart during such a terribly sad time. I would highly recommend this funeral home.

McHoul Family Funeral Home was more than I could ask for. My mother, the love of my life, passed on…read moreAugust 9th. I had reached out to Tom, the Director, a day prior and he made the whole process so easy. During a difficult time like this, it was truly a blessing to have a group of professional people take care of everything. Tom worked really closed with our Vietnamese community here in Dorchester and made the whole process seamless from the wake, to the mass at St. Ambrose, to the cremation at Forest Hills. Tom and his whole crew was great. Friendly, attentive, professional, and respectful. Everything went smoothly. It makes my heart so happy to know that my mother was in good hands. Everything was reasonably priced and we even got discounts. I'm so impressed with the whole process. Thanks McHoul & Tom!

They made the whole process extremely easy. During trying times it's easy to get taken advantage…read moreof. I contacted 3 funeral homes in preparation to a family member dying. Our local one came in with the cheapest cremation costs. A friend recommended Casper and it was almost half the cost from what our family funeral home quoted us. That was with a discount as well! I called Casper about 2 months beforehand and they were very detailed and provided all the info that was needed. I had multiple phone calls with them and they were able to assist me even though I was in California. I mostly spoke with Jake and Colton during this process. When I arrived Saturday was the only day I could go down and we had a snowstorm the day prior. Roads were pretty bad and they were able to accommodate me even though they had a service going on. Parking can be a nightmare there, I parked a few blocks away near a barber shop. I would recommend this place to everyone!! I was truly blown away by their service and empathy.

Great service and staff. My loved one had a wake here in the states and then needed to be brought…read moreback to Central America, Casper staff did an excellent job facilitating this entire process. Not to mention, everyone was very kind and compassionate throughout the entire time.

After 3 weeks of calling and speaking with three different people, leaving my info and reason for…read morecalling, being told the owner Elizabeth will be in tomorrow or she just texted she's on her way in the afternoon, wait a day, no return call, I call again and told that only one person can access the computer to look up orders, (her). I never received a call back. I had enough, I saved all call logs for three weeks to speak with owner, absolutely unprofessional behavior from such. Never in the office and/or screens calls she doesn't want to answer if in office. Over 35 years ago family stone was purchased, followed by engraving twenty years ago. Business was owned and operated by the parent, last 10 or so daughter has taken over I'm told. That would explain why there is NO business ethics that I see. By not responding to me and giving a courtesy call to explain why you would proceed with engraving on the stone after it was done six months earlier and the answer is clear, one has to prepay in full and get on the wait list for an engraving order. Order was placed by out of state family member, and Elizabeth took payment. After calling three other companies to inquire if they received order for engraving and was told no, along with them saying their engraver's call the office whenever they arrived at cemeteries and have questions. It's common sense that any reputable business would do the same when you see the job has been done. So here we have an engraver show up to the stone at cemetery and can see the deceased name is already on stone, but instead of stopping, he engraves the deceased name on the opposite side. Now we have to pay for removal. See there are no refunds in any case with this new owner. Once she gets your money, if there are ANY changes or problem you will lose it. Nobody can believe a business would do such a thing like this. Business ethics be damn, hope this helps some people during a difficult time with their decision, there are at least three other local businesses, with real customer service that can use computers, take your calls and call you back, with very reasonable estimates, who would NEVER have done something like this, also are in the office for you to reach them.

I had to arrange for an additional name to be engraved on a family headstone and it was easy to…read moreconduct business with this company: they were attentive, efficient and compassionate. Communication was never an issue. I was pleased with the services provided and would not hesitate to use them again if needed. I was glad to patronize a local, family-owned business.

I am extremely questioning these reviews. Over decades of working with JB. Johnsons they have been…read morenothing but professionals. A pillar in the black community. They are all we have left. They did the setvices of my great grandmother and great grandfather back then my family did business directly with Mrs. Johnson. Julia handled the services for other family members, my grandmother, my brother and my nephew. She is professional with a great eye for detail. People need to be responsible it is not the funeral home fault your loved one did not have insurance. This is a company not charity. You write the obituary they do not know your loved ones in the world of msoffice that have spell check. Staff is excellent as always shout to Ms.Angie, Ms. Charlotte and Mr. Steven for your impeccable service. No one lives forever twenty or forty bucks a month for an insurance policy would not hurt if your young or mid-age. Do your part and be a responsible person put money away for your funeral or purchase a policy. They are a business like all the other funeral homes. Some do not even be bothered with you if you have no insurance policy. Thank GOD we still have JB let's help keep them in the community.

BUSINESSES BEWARE -…read more We have delivered product to them on (2) occassions and they will not return any correspondence or calls let alone payment for the product received. Product was delivered in 2023 and now at the end of 2025 still no payment. Offered a payment plan and still no reply to our attempts to speak with someone there. Not the way to run a company that you hope to keep in business.

Lola Tom was extremely helpful from our initial meeting until the funeral. The ceremony was a…read morecelebration of life blending Chinese and Western traditions. Lola and her team were exceptional with the Chinese details. Our loved one was living in Quincy, but her roots were in Brighton. We appreciate that Lola and Hamel were able to secure the use of a Newton/Brighton funeral home. This venue allowed elderly friends to pay respects locally. Lola and her team had every detail covered. The amenities and services provided to our loved one and our visitors made the experience exceptional at this time of sorrow. Chinese snacks and refreshments were provided for the day. The car service and police detail were excellent. Hamel did their due diligence by driving out to the cemetery and our funeral route in preparation for the day of the funeral. Lola also dealt with the cemetery and the florist on behalf of our family. At the funeral, Lola explained both in Chinese and English for our visitors the particulars of the day. We were extremely pleased with Hamel and would highly recommend them, but especially their Asian services.

If you are looking for Chinese funeral services in the Boston area, please choose this funeral…read morehome. Our family lives in Newton and made a hasty decision regarding a different local funeral home as our grandmother passed in the middle of the night. This other funeral home we chose did not have any guidance to offer regarding transportation of cremains to China and so we called Hamel Lydon. Though we did not conduct funeral services or cremation through them, they were extremely kind and helpful regarding next steps for our family and even reached out to this other funeral home to help coordinate. This process is never easy but it was a relief to speak with someone who was well versed and willing to help.

Recently, I had a funeral arrangement for my love one here and my experience was very pleased. Mr…read more Yeung who is a very caring person and he walks me through the entire process professionally. It was everyone's vulnerable moment to deal with a lost and the team in the Funeral Home were doing everything they could to make things better from day one. Bob and his wife, Ellie, Mr. Yeung, Mr. Cheung, Mr. Chan, Lance, Dennis, Bill and the rest of the team are the people who make a difference in someone life beautifully and respectfully.

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

Honestly, I cannot say enough about this funeral home. The staff is absolutely fabulous. They're…read moreconsiderate and kind. They take care of everything in great detail. We worked with Carolyn and Corinne and they were amazing.

The Service and detail oriented Wake was met exactly as requested! The presentation of the viewing…read moreand arrangements of the flowers made the viewing very special! Any requests were carried out by Kathleen and made accommodating the family's wishes perfectly under those circumstances! The location was extremely clean organized and every detail was executed ! The viewing guests were easily guided and signed the guest book and plenty of room to move around and sit among the guests! Plenty of parking and easy to find made this a no brainer to have the viewing here! Very impressed with this Funeral Home! As far as the value I was not part of the decision making!