My boyfriend and I were overwhelmed with picking the right, romantic beach get-a-away, for a good…read moreprice, with little hassle. Suzi steered us to the Secrets Maroma in Cancun. It was the best resort I've ever been to. So clean, excellent customer service, delicious food- especially for an all-inclusive, premium drinks, and Suzi booked us as Preferred members, so we received VIP conceirge service. Originally we were planning to go to Acapulco, but Suzi helped us understand we would have to stay overnight in Miami first, then fly to Acapulco...which would've been a pain and much more expensive. Suzi knew that we could get the experience we were looking for much closer to home, and get a lot more for our money at Secrets Maroma in Cancun. Thank you Suzi!! You were so right and a lifesaver.

Suzy did a fabulous job coordinating our 30th anniversary getaway to Playa Del Carmen. She took…read morecare of every detail and recommended to us the absolute best all inclusive we could ever have dreamed of. It was truly a fantastic trip and we are so blessed to have had Suzy plan it!!

You did it again , Steve . Thank you for all your help . we had so much fun . Can't wait to book…read moreour next cruise with you .

Great customer service and had an awesome time at the sea…read more Thank you for assisting us with the trip.

I can't say enough thanks to Diana and her exceptional handling of our family cruise around the…read moreAdratic just now in October 2024. She was excellent in handling all the airfare, cruise staterooms, handicap/ADA assistance for my mom and all airport/cruise/hotel private transfers! Everything she did went flawlessly! There were a few unforeseen/unplanned issues at airport transfers/handicap issues but I'd hire Diana to put correct and she would! If you ever want an excellent travel agent Diana is the one! Bit of background on me- I met Diana and her husband on a recent cruise and exchanged info just in case but usually I book cruises myself (this is the 30th) and Mom wanted a heavy Adratic cruise and I wasn't finding much.. I remember Diana and reached out to her- she found several options in a day and followed through given all my requests. Diana follows through and is always super attentive and delivers!

In 2018, my family and I planned our first European vacation. We had NO idea where to start. We…read morewere told by our neighbor to contact Cruise Holidays and WOW, did Diana take care of us....She met with my wife and I and interviewed us to see what our expectations were, budget and schedule. After this meeting, Diana gave us 3 trip options. We chose one of these options. She took care of us: flight, cruise, excursions, etc. We had a wonderful family European vacation that would not have been possible without Diana and Cruise Holidays. Since that vacation we will always use Cruise Holidays for our Cruise vacations going forward. Larry in Austin, Tx

Dalia was so helpful with planning our honeymoon!!…read more She took the time to meet with me and go over exactly where we were interested in going. From there, she put together a wonderful and detailed itinerary with suggested hotels, tourist attractions, etc. From there, I could customize which of her suggestions I wanted to go with or inquire about other places/attractions I heard of or researched prior. She took care of booking most everything and gave detailed directions on where to go and who to talk to. Made our entire trip a breeze and carefree! Would highly recommend to anyone looking for a Travel Agent.

I haven't been on a vacation in the last 5 years. Never considered using a travel agent. Theresa…read moreParanuk has made this the easiest vacation I have ever taken. Absolutely effortless on my part. She took care of all the details and has answers any questions asked. I will never book another vacation again without her. Hands down phenomenal!

Shelley planned the perfect trip for us to Playa Mujeres. From booking to the end of the trip, she…read morewas there with professional and courteous help, advice, and tips. Would definitely use her services again

Shelley is a rockstar! Our first time to Cancun and I cannot express how easy she made it. Quick…read moreand easy purchase process. Excellent follow through with details.

We just returned from an Epic Red Sea scuba trip booked by Denise at Travel Masters. This was a…read morecomplicated trip with transfers in Cairo, Hurghada and a pick up the next evening for a 3 hour van ride south to the liveaboard boat, which was excellent. We cannot thank Denise enough for the exceptional booking with personalized handlers at all airport transit locations. The trip went flawless, which for Egypt is a tough feat, so hat's off to Denise and Travel Masters for putting together a fantastic liveaboard dive trip and Cairo tour with private guide. Henry, Ken, Gary

Travel Masters can handle typical travel (say, Mexico Beach Vacation or European Cruise) and…read morethey'll do a great job! But where Travel Masters really excels is in exotic travel. Scuba dive in Malaysia? Absolutely! Safari in Africa? No Problem! Make sure to check out their group deals too. For scuba travel, I wouldn't go anywhere else!

Cristina truly is a travel muse. She is a pleasure to work with and is quite knowledgeable about…read morehow to get things done in arranging a trip. We appreciated how she took care of every detail in planning our trip and made it easy for us when a change needed to be made in our airline reservation. We had a terrific time on our trip thanks to her.

I highly recommend Cristina. She is so sweet and awesome to work with! Cristina helped my best…read morefriend and I plan our 10 day trip to Italy. It was our first time traveling to Europe and we didn't plan a typical novice trip. We wanted to go to Venice, Sicily, Capri, Naples and Rome in this short span of time. With Cristina's assistance, this trip was possible and absolutely amazing! I still can't believe how much we experienced on this trip. She's knowledgeable and worked well with accommodating our wishes. She gave us multiple hotel options to choose from for each of the cities we wanted to visit. She also helped us get tickets for ferries and trains so we wouldn't have to worry about it in Italy. I definitely will be contacting Cristina for my future vacations!

Do NOT sign the contract, unless you want to do the work yourself!…read moreI hired Natalie to organize my wedding in Punta Cana, DR and I chose her over other travel agents because she sells herself very well. Many promises were made during the interview, most delivered with attitude and only after demanding them. Issues: 1. She's very nice and proactive when it comes to charge you for everything in advance, once you submit your payment you will barely hear from her and Natalie acts as she's being bothered every time you contact her. 2. My fiancé's best man emailed and called her way in advance and she never responded. Forcing him to make his own reservations. 3. When I asked her about our website and distributing this to our guests, she told me that I had to send it to all my guests. I then questioned her asking if that wasn't her job since she's the one getting paid for this and she had the nerve to call me "rude" when all I was asking her is to do her job and make money off my guests and myself. 4. On repeated occasions she told me that "I wasn't her only client", and you will receive this treatment from Natalie when you demand her to stick with what she promises. I truly believe being a TA is no longer her passion, you can tell she's no longer good at it. 5. I have had at least 5 families in my wedding party reporting that Natalie was rude to them when they asked questions and she was impatient with them. They had to make their own accommodations because of this without using Natalie, which let me to not have the minimum required number of guests (due to Natalie's incompetence and lack of empathy), the hotel was willing to work with me, after noticing how unhappy I was with Natalie as my travel agent. 6. Even my wedding coordinator noticed Natalie's lack of attention and coordination as her emails are disorganized. She forgets what information she was given and then asks you to find the information for her. Again, I ended up doing majority of her tasks. 7. She will promise an app to be delivered 2 weeks before departure. She breached her own contract and posted this app 2 days before departure with MANY mistakes that I had to point out for her to fix. 8. I tried to break the contract with her on a couple of occasions and after consulting with the hotel in the DR, I was going to punish my guests in order to get rid of Natalie, which in good faith, it's the only reason that prevented me from doing so. 9. I guarantee that you will have to triple check EVERYTHING that Natalie does because in every single task, there were mistakes. Wrong itineraries, wrong names, wrong dates, you name it. The purpose of this review is to avoid more people to go through what I went through. I wish I would have never gone under contract with TravelAbundance or with Natalie, don't make the same mistake I made! Go somewhere else.

First , Natalie has grown a wonderful business , the app they give you is to die for . I worked for…read moreNatalie as her first agent , as I had taken a leave from my airline due to my husbands death . I booked her first international trip . 3 years ago, we had to cancel a trip , due to my laying in a hospital, as we were struck by another car . Immediate surgery. We apologized over and over We , booked a few months later , to Florida . Was wonderful. Then last year , I had a 55 year reunion trip with my best friend , she and her husband , with my encouragement, booked also with Travelabundance . We never complained, in Berlin, the transfer was a hour late , in Prague, the driver couldn't find us for an hour, then it was a dirty , best up , rusted out van, dropped us off , three blocks from hotel. In Vienna , the dinner cruise , was not running at that time of year . We never said a word , because frankly , things happen , we had a great time , everything was great So here is our story, Natalie deserves , everything positive, wonderful review. It's all true . I would encourage people to book with her . She gives an amazing service . Except, we were told by the agent to book our airfare , ok, her first complaint, which we found the hotel we wanted in Zurich, all she had to do was give us the prices of the two different rooms , which we booked . Then to get to another destination, by air, there was a a different airfare that came through our credit card then what was Austen , a substantial difference, when, we questioned , and cancelled, we were told by the agent to book the rest of the trip on our own, we were almost through anyway . I did contact Natalie , as a business, we were basically told it was a an upscale travel agent , there platform was different now . Which meant we don't question price . Natalie did get us the airplane , but sadly , she wouldn't finish our train or transfers . I gave Natalie the train, it didn't show up on her search engine, I thought take a different train , route, was told to book it on our own, the next day , I did send her a picture, on her search engine there it was . Ended up , i found a better train , no. Stop to Zurich on my own and booked it, I booked my transfers . We are just not the type of people , who nust book, without seeing prices . Our mistake , her services are now for people who g Have no budget constraints. We had planned an Italy and Portugal, trip . Will seek a travel agent here . It was very hurtful, I love Natalie , but we are just not her type of client. Which is disappointing, because she does have a great platform. What is upsetting, the agent , who dropped us cold , because we questioned room prices and the air discrepancy . We spent a lot of money , on last October , we never made a complaint or fussed over the mistakes. Our attitude , things happen . So we are saddened. It's not as if the agent had to search for a hotel, all she had to do was check the prices of two different rooms . She told us to make our own airplane reservations, we did , the airplane price difference from what was quoted , was to much of a difference. Would I still encourage people to book with them , yes , it's just people like us , who shouldn't , we are not in this same league. I will say , the app is wonderful, she plans great trips .. I write this because we learned , we are not the type of clients , they want . To just leave us out in the cold , to finish the trip on our own , was very sad , which we did . ,