HORRIBLE care for their patients. When a family is working so hard to keep a family member at home…read moredue to the patient's wishes you would anticipate an organization to assist you. Nope, Sutter Care did not listen, the patient attends dialysis Monday, Wednesday, and Friday every week. It was requested that services not be provided on these days due to the fatigue caused to the patient. Either a nurse, aid, OT, or PT would continue to show up on these days. The final straw was the last time the patient was bathed was 4.18.26, family members were not advised. When this was discovered 4.29.26, Sutter Care was immediately contacted. The response was we do not have an aid at this time to provide these services. No calls were ever made to the family to advise them so they could make other arrangements. It took us from 4.29.26 to 5.7.26 to get a new referral to get our father to another provider. 5.7.27 our father has open wounds on the outside of his legs and his buttocks. The person came to the house, documented in the chart that wound dressing was changed, no infection, etc. This clinician did not look at the buttocks wound or change the wound. The next day, 5.8.26 this wound is now bleeding and has a green discharge. In the past, we have communicated with Paula Ketchum, RN, Administrator of the inaccurate chart documentations being made, lack of instructions left for family members when ointments are changed, and nothing has changed. I would highly recommend finding a different provider than Sutter Care at Home.

I was extremely disappointed with Sutter Care at Home. They were horribly disorganized, operated…read moreon a hit or miss basis. (mostly misses) I depended on this agency as there could be no do-overs. Everything they offered was complicated and wrong. There was no follow-up or follow-through. If I had the opportunity to choose another hospice organization, I would. Their hospice chaplain, from the Rocklin/Roseville area was most gracious and caring.

We reached out when we needed help with my grandma when she was on hospice. Within a few hours of…read moreputting in a request, I received a call from Kelsea to schedule a consultation. We were worried it would take a long time to get set up but she assured me we would get the help we needed. Unfortunately my grandma passed quickly so we were never able to use their service but their compassion, care, and responsiveness was above what I was expected. I would highly recommend reaching out. Hospice caregiving and often feel lonely and overwhelming but you're not alone with Comfort Keepers.

Does not back their workers. Management are rude and unprofessional to the workers. Did not want to…read morework in grass valley area and management knew that before I was hired. I said it was OK but since hired they wanted me to go the grass valley daily until a gave in. Kept me going to a client that was rude to me and I felt uncomfortable with.

2/7/2026 Regarding Lauren P.T. from Aspire Home Health…read moreIt is with the greatest pleasure that I am writing this review. After a hip replacement, Aspire Home health sent Lauren P.T. to help me with in home physical therapy and get me to be able to attend physical therapy as an outpatient at a facility, a couple of times a week. There are not enough words in the dictionary to help me express my lifetime gratitude to this wonderful lady. Lauren is the most patient, positive, and kind person there could ever be. Her knowledge and expertise as well as her ability to praise and tutor me as a patient is worldly. She is genuine and complimentary yet all business where needed. Absolutely an angel. I so wish for her, all that is great, and fulfilling in all her days to come. Lauren with love and gratitude, many, many thanks. Leroy Sharp

Wonderful clinical team and amazing owner! No delays!…read moreEverone works together. Stress free work environment. The patients always come 1st~

I went to the Klamath Ln Apria office today with a very specific problem that needed to be fixed so…read moreI could use my CPAP machine. The kindest most patient girl, Annie helped me come up with a solution. She started with the easiest fix but my insurance wouldn't cooperate so she researched a few options I could try, one worked. She also printed info I could take home that would help me in the future. Annie couldn't have been nicer or more helpful, she gave me superb customer service.

Horrible customer service... charges us for something we never got... called and asked for help…read morewith the hose for the cpap machine... the hose is defective... and guess what... that was almost a month ago and still no new hose .... Horrible is being nice for their customer service... I am going to complain t o our doctor to not recommend them at all We are going elsewhere Take the 1 star away and 0 is how many they deserve J & L Reynolds

Guardian Angels has been an absolute blessing for our family!…read moreMy 100-year-old grandfather recently began receiving full-time in-home care, and from day one, Guardian Angels has exceeded every expectation we had. We couldn't be happier with the level of care and compassion they provide. The owner, Amy, is truly exceptional. She is thoughtful, thorough, attentive, kind, and highly professional. She personally ensures that every detail is handled with care, and she genuinely cares about my grandfather's well-being. What stands out most is the quality of the caretakers. Every single one who has worked with my grandpa has been amazing. They treat him with dignity and warmth, and he has responded so positively to their care. If any caregiver isn't the perfect fit, Amy quickly steps in and brings in someone who is an even better match. Her commitment to finding the right people makes all the difference. Thanks to Guardian Angels, my grandfather is receiving outstanding care in the comfort of his own home, and our family has peace of mind knowing he's in such capable and caring hands. We are so grateful! -- Wendy Warner Higgins (granddaughter of a very happy 100-year-old client)

These caregivers were so kind to my Papa and our family as he was passing. They were a huge relief…read moreand help to us.