Lack of supervision, structure, and communication. My daughter is 4 and in toddler room. Most time spent is free play for kids, definitely not a learning center. Had several talks with center's management and even went to district management. Poor follow through on their part. Playground is small and very dirty, kids are allowed to play in dirt and mud. Would not recommend. read more

We have been sending my son to cedarburg kindercare since last year when he was 2...he was doing wonderfully bc the teachers really cared and you could tell because he would talk about them all the time. Then he switched to the 3/4 year old room and he started off great but then teachers started to change often and then a child started pushing and hitting my child. At first when it happened we told my child to tell him to stop doing that if it happened again and then go tell the teacher...he must have done as we asked bc it stopped but then started up again a couple of weeks ago. Also a couple of weeks ago we noticed when we would drop him off no one would acknowledge us so of course my child didn't feel welcome and then he would tell us this child would push and hit him. What bugs me the most is that no one said anything to us but I found out from my child and then when I confronted the teacher she played it off as a game! How is pushing and shoving a game? What if someone got hurt? Also did the teacher really see it happen and wouldn't they stop it if it did? I paid all this money for him to be well taken care of and apparently no one cares! Why couldn't the teacher tell me when I go to pick up my child that something like this happened before I had to find out from my child! He use to love going but he didn't want to go anymore. Right after I brought this up to the teacher my husband took my son to drop him off and that's when they started acknowledging him but to him it seemed really fake meaning very over dramatic. The next day I called to talk to the director and she would play it off and make it seem like it was no big deal and then she proceeds to tell me nicely that it could have been my child fault! That is when I had to stop her and tell her that we wouldn't be attending there again. I found out later that day that this has happened to other parents and it is unacceptable! We are paying them a lot of money to make sure our children have a safe place to play and learn. Also another thing I need to bring up is that we decided to have my 3 year old do phonics only to find that his workbook looked like his teachers did it for him just by how perfect it looked... I am so very upset. I do not recommend kindercare to anyone especially at the cedarburg location. Please beware!!! I also sent this info to Kindercare but apparently they don't care. read more

I have a 4 month old son who has been going to this location since he was 7weeks. I chose this KinderCare location after touring more daycares than one would even want to look at. From the moment I walked in for a tour I was greeted with a clean environment and happy, smiley faces and greetings...from the directors, to my child's teachers and other teachers. It was at that moment that together with their ciriculum and other elements we evaluated that we thought this was the best for our family. Still to this day I feel the same. I still walk in to happy smiley faces and greetings. And still not just from my child's teachers but every one and they all know his name. It's a great way to start the morning! And it is not easy for me and many parents to leave their child all day every day but it's reassuring knowing when you're sending them to such a positive place. In my eyes these teachers do not have easy jobs and could easily be cranky every time i see them but they aren't. They are working with snotty noses, fussy, crying babies, changing diapers all day and doing what they feel is best for our kids. I don't know how they do it and i tell them that often but they do it well. I truly feel that the teachers love my child, maybe not as much as us parents do, but pretty close! They interact with him daily and he always seems well fed and well rested and as happy when he comes home as when I dropped him off. They communicate constantly with their daily reports and even go the extra mile to send me pictures on the weeks i'm truly missing him. They are also working with us to help get him on a schedule that works for our family after a few long nights...and it's working! Just the openness to help us as a family is fantastic! It's the caring and going above and beyond that I feel shows the character of the location. I couldn't recommend this location enough and do as often as I can. I'm excited to watch my little one grow with the group! read more

I liked this place, looks and feels pretty up the standard and professional. I took one star off because of really old toys and an other because of unorganized reading classes- had to drop those, because they did not have the books ready- why to start then?! Also, the teacher, that started covering for missing lady was really slabby- clothes on the floor , messy floors, dirty faces on kids- would not even clean noses... Otherwise - no problem. read more

The Cedarburg KinderCare location is terrible. We removed my daughter from their care mid-day earlier this week because I could not risk her safety any longer. The neglect my daughter faced was horrendous - DO NOT TRUST YOUR CHILDREN WITH THESE PEOPLE. My daughter never gets diaper rashes at home and twice has been set home from daycare with a terrible diaper rash - when we get her home, we have to wipe her down with warm wash cloths and she still screams the whole time - and every time she urinates after, she's screaming in pain due to the neglect that led to her diaper rash. One day, I picked her up from daycare and she was covered in a rash - I understand rashes happen to babies, and especially at day care centers, but when I asked the teachers what it was, they told me they hadn't even noticed she was covered in a rash! One day when I went to pick her up, she was sleeping in a crib - when I picked her up, I noticed the crib was on wheels and they were not locked in place - any baby could have crawled over and pushed it, injuring my daughter or themselves. One day, I walked into my daughter's classroom to pick her up and she was directly behind the door, so when I opened the door, I hit her in the head, leading to a bump and her screaming. Thank God I didn't open the door harder or someone else didn't open the door - this could have been a very severe injury. Babies should not be allowed to sit behind the door, especially during drop-off and pick-up times. The teachers need to do a better job of keeping the kids safe. When we expressed our concern about this to the center, they told us it was difficult for teachers when they are feeding bottles or changing diapers. Safety needs to be paramount. Keeping a child safe is far more important than getting to a bottle on time or changing a diaper. If the teachers cannot put safety first, you need more teachers available at a time. On Monday, when my husband picked her up, she not only came home with a horrible diaper rash, but they had put her extra sleep and play on her and it was on backwards! The zipper was zipped up the back and her feet were crammed into the backwards footies! She was screaming alone in a crib - of course - having her feet shoved into a backwards sleep and play must be incredibly uncomfortable. How can someone who works with children not know how to put on a sleep and play? Several days when we've picked her up, she's had some bottles in one room, other bottles in another room, food containers somewhere else, her clipboard back in the other room - the disorganization is mind-boggling. Finally, on Tuesday when I dropped her off, I was told she had switched rooms. No one informed me she was going to be switching rooms - I would expect to be told this, for their to be a transition period, for my husband and I to have the opportunity to see the room and to meet the teachers. This was handled horribly. When her new "teacher" asked about my daughter's sleeping schedule (after getting her name wrong about 3 times - it would be nice if someone there knew her name), I told her she doesn't have a schedule, but if she's tired, she can be given a blankie and a nuk and she'll fall asleep. I was told they thought she was off the nuk because they didn't have any there. I had previously dropped off two nuks - they must have lost them and if they thought she was off the nuk, they should have asked my husband or myself. After Tuesday's incidents, I had my Mother pick up my daughter immediately - I could not stand the thought of risking her safety for one more moment. I was literally crying at work worrying about what was happening to my daughter. I hope they take drastic measures to ensure the safety of children still attending this location. It is paramount to their safety. If your children attend this center, I would do whatever you can to get them out. You are paying a lot of money and they are not being cared for. read more

To say that I am disturbed by the recent feedback that the KinderCare in Cedarburg is receiving is an understatement. The teachers there are amazing. Miss Betsy has been there for many years and her care and concern for the infants is top notch. To hear words such as neglect is not at all appropriate. I believe that this is a parent who did not get something she wanted read more

By husband and I enrolled our daughter at Kindercare in the fall of 2015 after doing lots of shopping around at other daycares in the area. Our daughter was a year and a half old at the time and thus was her first entry into formal daycare- and we were a bit nervous. Trista, the director, eased our fears and was very easy to talk to and work with (I have a rotating work schedule- not always accommodated at other centers). Not only that, the center is clean, inviting, and the teachers are warm and friendly. Our daughter loved it from day one- now she asks each day to "go see the kids!" She has learned her shapes, comes home with daily progress reports, and is always making something fun. Now a little over two years old, my daughter has also been getting great teaching and reinforcement of potty training from the teachers and other kids in her class- so awesome! We have nothing but positive things to say about this center and we are thrilled to have such a wonderful place so close to home! Thank you to Trista and Libby and teachers for a job well l read more

Each of our 3 children have attended KindeCare since 16 weeks of age (now 3, 5 and 7). I dropped each one of my babies off with Miss Betsy in the infant room knowing they would be well cared for given my prior experiences. Miss Betsy has a sincere and calming nature-perfect for caring for babies! Our family has had such a positive experience at KinderCare. Two of our three children have now been through every classroom in the center. At first I was resistant to having my child move up because we would get to know each teacher so well, however I quickly realized each classroom and the teachers at the next level had their own specific skill set. It was fun to see our children's cognitive, social and emotional skills grow! Now I'm always ready for my child to move on and take advantage of the new adventures in the next room. All of my children love coming to school at KinderCare. We are constantly amazed at what they are learning and retaining from group time, centers, spanish language themes, enrichment programs, field trips and journaling. It's awesome how much variety in learning the center offers! The curriculum and special programming at KinderCare more than prepared our oldest child for Kindergarten. The center director, Miss Trista, and her assistant, Miss Libby, are welcoming, accommodating, organized, well informed and compassionate. I always look forward to our little chats at drop off and pick up. I have a deep respect and much gratitude for all of the teachers who we entrust our children's well being, learning and growth to while we are away at work. I would recommend this center to family, friends and neighbors-and I have! read more