I'm an owner in a condo community and have had constant issues that have not been addressed though I have been in constant contact with them. We pay Cedarcrest tens of thousands of dollars every year and they do very little besides sending out payment books. Main issues: -Lack of timely responses, if any at all -Changes in assigned property manager and assistants so we're always in transition mode and no one knows what's going on -Lack of continuity so I have to explain my situation to each new person -Manager is not familiar with our bylaws or real estate law which forces an -Over reliance on lawyer and that we have to pay for every query -Directors and owners are difficult to reach and lack accountability Community wide there are so many complaints. Terrible service. Inept and unfriendly staff. Organizationally, Cedarcrest seems to be a mess so that brings chaos into our community. read more

Since Cedarcrest has taken over our bldg's. management, I have found their staff (both Guy and Heather) to be professional and courteous, willing to help and respond to any concerns whether via e-mail or in person. Their office hours and their open door policy is a great improvement over the previous mgmt. company. I just wish other residents would stop complaining and throwing blame at issues that were caused by and ignored by our previous Board and mgmt. company. With over 400 apartments, they surely have their hands full in dealing with many issues and personalities. read more

Armen at Cedar Crest Homeowners Association is knowledgeable and detail-oriented. He has assisted me many times since my condo purchase and move to the High Point community. He has been extremely professional and has been very expeditious in getting things done around my new home and community. read more

If you are looking for a property management company to handle your needs, I strongly suggest you avoid Cedar Crest Property Management. My personal experience with them has been nothing short of a nightmare. The roof in my unit has been leaking for months, causing mold, mildew, dampness, and damage to my unit. The fecal matter from dead birds, rodents, and insects has had a barrier to the entry of my vents throughout my condo due to a broken airflow vent cap on the side of my condo which has added to the health hazards, and the constant wheezing and itchy eyes are unbearable. Despite numerous requests for assistance, the property management team has shown a complete lack of urgency and unprofessionalism in addressing these issues. Their unresponsiveness and incompetence have put my health and safety at risk, and I am appalled at how they have handled this situation. It's clear that they do not prioritize the well-being of their condo owners and likely tenants, and I cannot in good conscience recommend this company to anyone. In summary, if you value your health and safety, stay away from Cedar Crest Property Management. They are unprofessional, and incompetent, and do not prioritize the needs of the condo owners and communities they serve. Lastly, this entire community has had ongoing issues with the leaking roof in my unit and many other units in this complex. It has now reached a critical point where my health and safety along with others are at risk, and action needs to be taken immediately. The constant leaking has resulted in mold, mildew, and dampness in my unit, causing me to suffer from a stuffy nose, wheezing, and itchy eyes due to the harmful bacteria and fungi that are present. As someone with asthma, this is especially concerning for me. DO NOT USE CEDARCREST, their team Rick, Christie, and Pratik are a disaster, play games, do not know how to communicate, nor are responsive or competent. read more

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Mice have need to be addressed they are throughout the entire complex. I have spoken once to representative and since then can only leave her voice mails. 3 weeks ago she promised to work on it however it has been going on three weeks and I have not heard from her since this was first week of the month. I have since left Elizabeth a few messages. Today I have even tried the operator and of course left yet another message. Tried again to contact another representative and left yet another message. I am sure someone physically works in that office but I may be wrong... Get this the Website ALSO doesn't work. They have forms to request service but they don't work either. The site is as non responsive as the actual team. THEY ARE CONSISTENT with ignoring. So If you cant respond to this request of mice in your complex follow up on phone calls and website cant generate requests no wonder no one is in the office . Attached is the faulty website what a disaster they are. so Thomas Chilenski President Lori Chilenski Vp maybe you can read this the Fairfield office needs a complete overhaul read more

Cedarcrest Property Management - this is the website - Property Management Near Me - Fairfield, New Jersey

I live in one of their buildings. High fees and non stop assessments. Get very little in return and they are rude.

cedar crest is the worst company that I have ever dealt with. a property manager should have skills and knowelede in how to manage a property. Armen is rude does not respond to emails. does not know how to manage jobs. we had a sealcoating project that was scheduled for the spring but because of his lgreat skills and tardiness off informing people it got pushed off till november. I sent him info of why not to sealcoat and paint lines when tempertures are below freezing at night but he knew better than me. Now we are left with a horiible job with no accountability. Not their money. after reading all the one star reviews on this company how are they still in business read more

Horrible management company our complex went through four managers each worse than the other. .When you complain to the owner he curses at you. They have no idea how to manage anything and now we have a manager that knows nothing he is lazy and you can't understand what he is saying. I don't know how they are still in business. They wouldn't even get one star if I didn't have to give one in order to post. read more

Our community was managed by Cedarcrest for 4 years and right since we purchased a unit in this community in 2018, this PM company has been a disaster. The first red flag was the PM LOSING documents during the purchase process of our condo. Purchasing a property is not the most stress free process for a first time home buyer to begin with. Add the complexity of purchasing a co-op to the mix, with a shoddy team like Cedarcrest and you can start to see the nightmare. During the course of 4 years, they had a new person as our property manager once every 6 months, or less - each one either for the better or worse than the last. None of them had any decent communication skills or management skills. Our community also had a mail-in protest against these guys and finally we are out of the contract and have thankfully fired them. I wish the board in 2017 had done simple due diligence of looking up their reviews - these reviews on yelp clearly aren't helping CPM make a case for themselves. I hope our experience helps someone stay away from CPM before bringing them on as "managers" for their community or HOA. read more

Cedarcrest was a nightmare. I am so glad that we got rid of them. They didn't do any diligence and would obtain these outrageously bloated quotes for work to be done in the building. The property manager would claim that he visited regularly, but no one ever saw him and he never had anything to report for his so called visits. He was incredibly divisive in our community and I am so glad he is good. I've never heard of a "good" property management company, but this one is the absolute worst! read more

One of the worst management company. They are working for their own interest. Spending homeowner's money on unnecessary activities for example hiring attorney's with HOA's money w/o consulting board members nor homeowners. Conducting rigged board election. Please think twice before hiring them. It is hard to get through the management. Someone needs to investigate their actions. read more

As I sit in my living room after calling the 24 hour service as there is an alarm going off in the boiler room beneath my living room, the rep from Cedarcrest Management stated that she does not know who to call. That says it all. If I could leave 0 stars that would be too much read more

I am member of the condo board and have been working with Cedarcrest Property Management Company for almost 3 years. They are doing their very best to correct many issues that had not been addressed in the past. I have found all of the employees I have dealt with to be very professional and responsive to the needs of our community, Our property manager has gone out of his way to work with us and township employees to resolve all the issues of property damages caused by Hurricane Ida. read more

This is the most non-transparent property management company that I've run across. TERRIBLE! I would not recommend them. I asked them for some a simple Financial statements regarding our property and they are not able to deliver. We're in 2018 and they give me a budget proposal for 2016! Really!?! Very unprofessional if they're not willing to share financial statement it's only because they're ripping us off! And the property they manage for us is a complete mess! Filthy! And terrible maintenance!!! read more

Horrible they do not take good care of properties only worry about collecting the money

My experience with ceder crest, has not been a good one. My advice to you is do your research, before hiring a management company. This place ignores the wishes of the association, and does what it what's. You want a management company that works with you, Not against you. read more

My experience with cedar crest has been appalling. I live in a town home community that is horribly managed. The outside of each garage is infested with bugs and the property is sloppily kept. There is garbage and debris everywhere all the time. Recently, there was a dead mouse at the end of my driveway because people don't properly stow their garbage and recycling. The neighbors do not respect quiet hours and steal anything left outside. The police are always here due to noise. The owners share priveleges that are paid for by HOA dues with renters: the pool, the clubhouse, parking (which is very limited). The buildings are poorly structured and I can hear all of my neighbors. I can hear the woman next door humming. It's very disturbing. Any complaints/requests that go through this company are rarely addressed and often met with opposition. God forbid your HOA payment is late, though. You have to pay for every additional guest pass for the pool, despite the fact that you OWN a home in the community, but the renters are allowed to use it, no problem. The pool is very small and often over crowded. Dogs bark incessantly, people keep their dog poop in bags outside their front doors. It's disgusting. There are many rules in this community - most of which aren't followed - and when reported they are ignored. You can rent the clubhouse for parties or events, but that costs money, too - nonrefundable money. The "gym" only has one treadmill and one elliptical and is the size of a small bedroom. It's not worth it. Reconsider moving into a Cedar Crest community. read more

They do not respect any property owners and selectively handle issues, would not admit any wrongdoing, Property Manager Mike Freda never responded to phone call, email or anything, stay alert if you are one of the unfortunate homeowners that have to deal with them, make sure to ask for every details, they are the least transparent and not honest in terms of communications, BE CAREFUL!!!! read more

Beware, . Cedarcrest Management, Fairfield, NJ. is a disaster. Since Cedarcrest has taken over Hilltop Villas, West Orange, maintenance has decreased while HOA fees have increased annually for the past 3 years to presently $714.50 per month. They create interior property damage and refuse to repair or respond to emails referencing damage. However, Scott Singer, Property Director, falsely accused, harassed me of a garbage can lid and garbage blowing in the complex, than later discovered it did not belong to me. As a result of not crediting my account correctly, Scott Singer proceeded to hold me responsible for non payment of maintenance fees previously paid than hired an attorney attaching fees. Cedarcrest has overcharged $19,000 in 2021 & 32,000 in 2022 for snow removal in addition to many other unnecessary excessive increases for services not rendered. This company is swindling and taking advantage of this predominantly senior community homeowners. Cedarcrest needs to be rid of and investigated. The HOA board unfortunately does not negotiate on behalf of the homeowners. read more

My experience has been horrible. I came home to find contractors they had hired to do outside work had illegally entered my condo (own don't rent) thru my deck sliding glass doors. Called the office not even an I'm sorry, didn't even sound shocked! All I got was oh I didn't even know they were working on Saturday. Didn't know the name of the outside company they hired, took 10 mins to get me that info and then claimed the contract didn't have a phone number on it. Zero Customer Service! read more

In my opinion, this place couldn't manage a corner candy store. Takes them months to handle a simple task.

The BEST property management company in NJ!! I would not hesitate to recommend them to anyone looking for a very professional and reliable team. Tom goes out of his way to ensure his clients are happy. You cannot go wrong with them. read more