We highly recommend Joy Feng and her Skyline Real Estate Experience team. She just helped us sell…read moreour home in Downingtown, and the entire experience exceeded our expectations. Our sale required careful planning because we needed to coordinate it with the purchase of our new home and our moving schedule. Before listing the house, Joy walked us through every step. She gave us thoughtful recommendations on which improvements were worth making, developed a smart pricing strategy, and explained how to position our home to attract the strongest buyers. Once we were ready to list, Joy and her team handled everything quickly and professionally. They coordinated home preparation, photography, and marketing, and our home looked amazing. The results were outstanding. After three open houses over a weekend, we received multiple offers above our asking price within just a few days. Joy did an excellent job communicating with buyers' agents and negotiating on our behalf, helping us choose the strongest offer. From contract to closing, she stayed involved every step of the way. She coordinated with the buyer's agent, lender, HOA, title company, appraiser, and everyone else involved to keep the transaction moving smoothly. Thanks to her organization and attention to detail, everything stayed on track, and we closed successfully. Even better, our home became the highest sale ever in the Hopewell community. Joy is knowledgeable, responsive, and truly dedicated to her clients. If you're looking for a Realtor who will guide you through the entire process and work hard to achieve the best possible outcome, we highly recommend her.

Very unprofessional experience. This company requires you to pay a rental application fee before…read moreyou're even allowed to see the property, which is a huge red flag. After paying the fee, they completely stopped responding--no replies to texts or phone calls and no update on the application. It honestly feels like a way to collect application fees from multiple people without providing any real communication or service. I would be very cautious before sending them any money.

Do not rent from this company if at all possible. My rental was handled in such an unacceptable…read moremanner. I wish someone would have warned me about this company. They are not a leasing company nor property managers and they have no business offering that service to their clients. My mailbox never had a key when I moved in. No one knew where it was or how to fix it so my mailbox was left wide open for two years for anyone to access. I locked myself out once and they had no backup keys at the office so they hacked my door lock off and left it looking crazy with a flawed lock the "maintenance man" found in the back of his van. So my door wouldn't lock for a whole year in Philadelphia. My hot water heater broke but they "couldn't get a hold of the owner" so they told me I could move out from July to September with no rental charge until they had the money to blow the wall out and replace the heater. Then they back tracked and charged me for the time I couldn't even live there because I was pregnant. Plus added all kinds of late fees. They went back on their word and wouldn't fix my account to reflect the promises they made. The wall didn't need to be blown out it literally took 2 hours to fix and they just bullshitted me for months. I called and talked to people 4 times and they promised they would resolve it. They stole my security deposit and sent a debt to a collector instead of calling me back or fixing their error. The realtor I dealt with asked for gifts for "helping me get the rental at a good rate" he quite literally didn't even show me the apartment. He gave me the code for the lock box outside to let myself in. I've never written a bad review anywhere but i hope it keeps someone from having to deal with an all around nightmare company. Renting should never be like this. It's simple, you collect rent and you make sure you address safety concerns when they come up. This business just keep cashing the checks with no responsibility for the safety of your tenants. My mailbox should lock, I should be able to lock my door, I should have hot water or it should be handled in a timely manner. Zero stars for Philadelphia Realty Exchange.

DO NOT RENT FROM THEM!!!!…read more This is the worst group of scumbags I've ever had the misfortune of dealing with. I had my rent sent up through the direct deposit system on their website. Every month the rent would be paid on the first, and every single month I was charged a late fee. I rented a property for 3 years which they managed. HVAC broke twice in 12 months. The first time it took them 7 weeks to get it fixed. The second time it took them 6 weeks. Every time I called Kathleen would give me the run-a-round. Nothing but excuses. When I moved out they took $400 out of my deposit for cleaning and to repair holes in the wall that were there when I moved in. When I called Maurice about it he told me I'd have to speak to Kathleen. Well, Kathleen successfully dodged all of my calls. We even scheduled a date and time in advance to discuss this, and she failed to call. Then I was told she doesn't work there anymore and somebody else will contact me. Guess what? they never did. Stay as far as you can from these lying crooks.

Quick response and thorough. They made the transition seamless for me. They were able to work with…read morethe former property manager to get all of the necessary paperwork and I didn't have to do it. Pricing is fair and they were flexible in the area that I needed without any hesitation.

Cory was responsive and helpful with my real estate needs concerning property management of my…read moreinvestment properties. Every concern I had was immediately addressed.

TrustArt manages my properties for years now and they've been always diligent with the process and…read morehad a great care of my units.

When I hired them, they had hundreds of 5 star reviews online and they said they were the "best…read moreproperty management company in the city". I signed the paperwork, paid my deposit and gave them the keys. My house needed minor repairs to be rent ready. After a month they still had done nothing. I hired someone else who got it done in 2 days. Do not use them.

I told the person giving the tour that i never got a credit score on experian but told me they…read morecheck transunion, which has a credit score under my name. I Emailed a bunch of questions including what credit reporting company was used to confirm, no reply. I Finally put in a $40 application since I loved the place I had toured and made sure I met the minimum requirements, but I was denied and told i had no credit history. I got a message pushing me to get a co-signer with no context until i asked why. Turns out they don't use transunipn, I was a little upset that I was denied but got really upset when I asked what reporting company was used and the person got defensive and ignored me when I got upset. I still have zero answers on that and from the email I sent. I'm just very upset that I was lied to after looking forward to this apartment just for what feels like the application fee.

DO NOT USE SETTLE DOWN PHILADELPHIA. TRUST THE BAD REVIEWS…read more **TLDR; Scroll to the bottom There were red flags from the beginning. When we were scheduled to have a tour, the person did not know the code to get into the house. We waited for an extended period of time trying to contact the property management company to be let into the house. No one answered their phone or responded to emails (which seems to be their MO.) After rescheduling the tour for the next day, we were able to get in and look around. There were cosmetic and safety issues that needed to be resolved prior to moving in. We were told that everything would be taken care of (They were not.) I asked to do a walk through of the property, after signing the lease to ensure that everything we wanted resolved was resolved. My fiance and I were told "No," and that we could walk through once we got the keys. Surprise! after getting in the house we see that nothing was taken care of. We immediately reached out to Settle Down, and were told to put in a work order and things would get taken care of. We put in the work order, but Settle Down pick and chose what they wanted to take care of. The most pressing issues we have were loose nails hanging from the walls, ceiling, and protruding from the floors (including our 18 month old's nursery); the steps leading into our house are falling apart; the pipes do not drain properly due to a tree root blocking the pipes in the front yard, so during major rain the garage floods with sewage; the garage door does not close; the lights in the living room and dining room make a continuous buzzing sound. They send contractors out, and the contractors report back to Settle Down, to which Settle Down responds by providing band aid solutions, or by doing nothing. Our dishwasher broke going on a month and a half ago, it filled with stagnant water. It took them a long time to respond to our request to have it repaired. A new dishwasher was given to us, but it was too big to fit in the space. Our neighbor, who is a plumber, tried to install the new dishwasher but no luck. We were told by Settle Down they would reimburse us for paying our neighbor for his work. They claimed to have put a check in the mail, that was two or three weeks ago. No check has arrived. Fast Forwarding to yesterday, we received an email stating that Settle Down would no longer be our property management company. Conveniently, there are plenty of repairs that still need to be made. It seems like Settle Down stole our rent money, and handed the responsibility of the repairs and maintenance to someone else. **TLDR; Settle Down Philadelphia does not respond to emails or phone calls. When they do, they do not resolve the maintenance issues/repairs. They only provide band aid solutions. Problems go unresolved for months. They sent an email on Aug 26th telling us on Sept 1st they would no longer be our property management company. Most of our maintenance issues from when we moved in March are still happening, and no one has taken responsibility. Stay away from Settle Down Philadelphia