Looking for some American diner style breakfast/brunch spot, Seth S. and I decided to check out Celebz since another brunch place was closed. The Celebz concept is based on a kitschy stereotype of Americana with quintessential foods like burgers, waffles, fries and milkshakes. I love a good bit of kitsch but Celebz seemed to hit all the wrong notes. The blaring music, loud colors, and cold interior left me feeling like I was on Sunset Strip after a late-night bender in search of greasy garbage to cure my hangover. The vibe, encouraged by Rhianna screaming "bitch better have my money," was starkly contrasted by a grouping of families with small children. Womp womp. When placing our order we learned that the milkshake deal (+£2) advertised with the burgers only applies to the burger meal, requiring you to spend £9 for a sandwich and milkshake, with or without fries. Seth S. got the burger but skipped the milkshake and I decided to get some pancakes and twisty fries instead. Seth's burger and my fries were delivered to the table fairly quickly, but we were almost finished eating before my pancakes arrived. I was disappointed that the pancakes were crepes not American style pancakes in an American themed restaurant, but that's neither here nor there. The twisty fries were perfect - just like some of my favorite from a greasy spoon in NC. The crepe presentation was nice but the flavor underwhelming. Too much egg was used in the batter, and the egg flavor overshadowed the Belgian chocolate drizzle and strawberry filling. If you're in search of an authentic Vegas hangover cure, this is the place for you! read more

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I am big fan of reviewing places on what they are and as an independent American diner I have to give this place five stars. Located over by Aston uni campus this place is a bit out of the way but when looking for a late night sweet myself and a friend took a wonder over here to see what it was all about. Now I know this place will not be for everyone, it's loud and in your face in terms of design with pictures of the USA and celebrities on the walls. The menu is made up of a range of popular American classics like burgers, milkshakes, pancakes, cookie dough and ice cream. We decided to go for nachos and a cookie dough dessert to share which were both surprisingly good. The nachos had the guacamole and salsa on the side instead of being all over top which is great for a condiment lover like me! The thing that I love about this place is you can easily sit a chill for a few hours eating and drinking on a quiet weekend night off the booze (dry Jan seemed like a good idea at the time) if you are looking for a place to get something sweet with a good range of options this is a great option in the city centre. read more

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So... interesting review. I've been to a lot of American Style Diners in the UK. This one... was probably my least favourite. It wasn't because of the food. The food was okay. But the customer service was just horrendous. I felt like perhaps they grabbed some people off the streets and gave them a job for the day. Maybe we were on reality TV and didn't know it!? Basically it went down like this: Myself and 9 other friends met up for an Ice Cream Social Night. There were about 4 other tables out of 20 that had guests in them, not busy in other words. I noticed only one person on wait staff. We decided to get drinks first while waiting for a few late-comers. It took almost 30-minutes just for a few sodas to arrive. And only then did the waiter say "the shake machine was broken". WHAT!? How could their shake machine be broken, when one of their specialties are shakes!? Don't they have a blender available!? So we ordered some more sodas, which unfortunately came out as slowly as the first batch. OK, let's order our dessert now just in case. The waiter at the till took every order at the same time. However... all of our 10 desserts arrived one at a time... 5-10 minutes in between each other. My banana split came out first. By the time I ate it, 7 other people were still waiting on theirs, with another 20-minutes on top of that. GETTING MY DRIFT!? Where it became almost comical, was when the "crepes" and "pancakes" arrived shortly after one another. They looked EXACTLY the same. Literally, filled and rolled crepes. Not American style pancakes, which everyone knows what those are supposed to be... a stack of fluffy soft goodness! (not super thin French style). The price difference between the crepes and the pancakes mind you is a little over a pound. Anyways, after my friend let the waiter know that there was a mistake, he basically lost it! He proceeded to let her know that she was wrong, and he was right, and the two desserts, although looking exactly the same, they weren't, but they were of the same batter, and a bunch of other b.s. I literally looked around to see if perhaps we were on a hidden camera show. Finally my friend just gave up and ate them without saying another word. There is no winning when you're talking to a brick wall. Tacky music playing, which didn't match the American Diner theme, or the fact that it was a "free radio" station, with loads of commercials, blaring out of only one small speaker for a giant dining room, or the fact that I dare not use the toilets... as I heard they were not a good experience at all. So: I'm giving this place two stars. The food was ok, but nothing I would order again. The wait staff was stupendously terrible, and the wait time and minor things (which I won't even bother going into) eliminate the stars in my opinion. Two-Stars for Yelp means "Meh, I've experienced better". And that's all it is. I really hope that the management sees this review, in hopes they will be able to improve their little restaurant before people stop patroning it all together. read more

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This is a fairly large diner with american style booths and high tables with swivel seats along the middle. Mostly red and white inside, it seems to be aimed at a student market. With Birmingham Children's Hospital outside and Aston Uni over the road it's no wonder it attracts that market. I ordered a Celebz Hotdog Meal and my friend's burger meal let him choose five items from a list to "create" his burger. The food was reasonable for the price. It looses two stars however.. When you walk through the door its not obvious if you need to grab a free table or wait to be seated. We were not given our drinks even though we had ordered a meal. The food turned up and I had to go to the counter to discover what had happened to the drinks. The guy came over and checked my receipts to prove we had actually ordered drinks. Just little customer service things like this that need some work and it would gain at least one of those stars back. For now its just A-OKAY. read more

Celebz American Diner - Celebz Hotdog meal - American Near Me - Birmingham, XWM

I have to say that I will review celebz based on one experience but I will go again to see if it was just a bad day. A group of us met at celebz and I have to say the place is cool, very well styled lots of seats and it really goes all out with the American diner theme in an incredibly tacky but awesome way. The booths are big and spacious and are able to sit groups of 6 easily. Ordering was a disaster with drinks taking 15-20 minutes (no alcohol is served) and them bringing me regular coke and not diet. They also didn't have milkshakes but couldn't really explain why which I thought was odd. The menu itself is good with a range of food and an awesome desert selection, but again service let them down with our group waiting 30 minutes for the first dish and the last one arriving at the table 30 minutes after that. Meaning that most had finished as others were starting. I also want to add the pancakes are actually crêpes which wasn't what I expected from an American diner when they had Crêpes on the menu separately. However what did arrive was very tasty and was well received. As I said at the start I will go back to check if it was just an off day, food and decor were amazing but service was terrible. read more

Celebz American Diner - American Near Me - Birmingham, XWM

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Oh my god. The service here is quite 'special'!! I was really looking forward to trying this place out as i'd heard good reports. The diner itself is really nice, bright and comfortable. However the service was terrible! We waited a good while for them to bring the drinks out, which came out individually (clearly they don't have trays) which was slightly odd (only soft drinks here, no alcohol). We were also a little disappointed that they weren't able to make any milkshakes though I'm not sure why. We ordered some nachos and curly fries to share, which were really tasty, so I was all geared up and really for the main event-the ice cream and pancake course! Oh dear, oh dear. Everything came out slowly and one at a time. They asked some of us 4 times what we had ordered! No one got any cutlery without asking and some people got knives and forks to eat their icecream with! -This was after having to ask again for the icecream that was meant to accompany a crepe and it came in polystyrene takeaway cup! I sent mine back as I'd asked for double pancakes, not crepes, as they are listed separately. The same thing came out again, so I said it wasn't what was described on the menu. I was rudely told that they were the same thing, to which I asked ' why are they listed separately then?' -my American friends agreed they are separate things! I was told by the waiter that I had got confused!! Also worth noting that crepe plus icecream is cheaper than a 'pancake'. So remember pay less and you get more guys!! That said the food was fine and as the service was so bad we all had a good laugh!! I would go back again, but only in a few months once i'd learnt the staff had all changed!! Maybe they should pay more attention to the customers in the restaurant rather than just the takeaway service! read more

Celebz American Diner - So much choice!:) - American Near Me - Birmingham, XWM

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Celebz diner is somewhat of a PARADOX for me... You hear all the great reviews about the place, walk in to a beautiful, well laid out American style diner with top quality booths (and I mean really top quality, their booths are stunning and custom made!) Fantastic huge wall paper, old style juke box... it seems to have it all. I rate the decor 5 STARS. Well, let's get onto the food next... Amazing! I loved mine, and again, rate it 5 STARS, I had a Coke vanilla ice cream float, which I love and can't really get over her in the UK, it was great. We then had a banana split ice cream sundae and again, fantastic! So tasty! (Apart from the strawberry ice cream which tasted nothing like the other ice creams), maybe they ran out of the good stuff and used a scoop of tasteless, cheap strawberry ice cream? I'm not sure, but that's my only criticism on the food, other than that one scoop which was a 1/5, the rest was a 5/5! Just fantastic! Ok, so why the 3 stars then you must be wondering??? CUSTOMER SERVICE! I've had some bad customer service in my time, but this really took the 1st place GOLD medal. The first thing I'll say is that customer service is the most important thing when it comes to a restaurant, even more important than the taste of the food (to me). The staff they had on just had NO IDEA, no idea what so ever, they moved at a snails pace, spent most of the night in the back chatting and when they did come out, it was carrying one or 2 items at a time - ever heard of a modern invention called a tray?? Now I know they are very expensive and the budget might not allow... but they do exist. Honestly, this staff were terrible... The young girl: didn't speak much English at all, and had to ask "what is a gelato? Is this a jelly bean?" No, it's not... and we had to show her on the menu that the dessert came with gelato as shown own the menu, but she just could't get it. Now, I actually liked this girl, it's not her fault, she was fine and just doing her job - I blame the manager or owner for not training her properly. The young guy (wearing scruffy black clothes and white trainers/sneakers): Ok, now this is where it get's pretty crazy... prepare yourself... So after waiting up to 45 minutes for our food and desserts to come out... oh and did I mention, 15-20 minutes before our drinks came out... (????) this guy keeps bringing one or two dishes at a time which was just bizarre for a big group of our size (a dozen people). Some were eating their dessert whilst others were still getting their chips. Then I asked him, "can you please bring some cutlery/silver wear to the table" (because there was none and you can't eat ice cream without any!) So he brings out ONE SINGLE SPOON. No joke. So then the next person asked the same thing, "can you please bring me a spoon" so again, he does the same... what am I missing here???? Just put a pot of cutlery ion the table!!! Or bring a spoon with the ice cream, this is common sense, surely???? Then he brings out a crepe and pancakes... ok this is where it get's funny... the lady in our party says: "these aren't pancakes, I ordered pancakes" Him: "No, you have pancakes" her: "my dessert looks identical to his crepes, in fact, they are the same" Him: "no, you're mistaken, they are different" her: "how are they different?" him: "it's the way they are rolled, it makes them different" WHAT??? So this goes on and on back and forth for a few minutes where he just wouldn't let it go and wanted to be right. Why? At first it made me annoyed, but after a few minutes of this, I just had to laugh. He honestly thought that the crepe (which was long and thin with a filling) was a pancake (which is round, thicker and flat)... the thing that made this the most funny was that both dishes were side by side on the table and were identical, and yet one dish cost a lot more. BIZARRE. Overall, if it were me (and I hope the owner reads this), I would sack the current staff and just come in with a fresh sweep and get happy friendly staff that have good English skills, because if this place doesn't do this... it probably won't still be here in a years time. Which would be a huge shame because I loved this place, I just didn't like the staff. read more

It is unfortunate that I've had to update my review and it has massively fell short of the last time I visited. A bunch of us came here last week on a quiet Thursday evening. I had raved about Celebz previously as the only other time I'd been here everything was fantastic. This was not the case. We ordered our drinks at the counter and a couple of us ordered Pepsi's and the rest milkshakes. After a mammoth wait with no beverages, we had to ask again. The Pepsi's were bought out but no milkshakes. After asking again, we were told the milkshake machine was broken. That cannot be helped but it would have been nice to have been told when ordering and not after another 20 minutes. I had yet see a smile on any of the few members of staff faces. The nachos and fries arrived and they were satisfactory and fitting with the cost and venue. I thought it might be getting pulled back but everything went monumentally tits up come dessert! They didn't have half of the things on the menu, stuff was bought out which was not how it was advertised and everybody had to eat at very different times. I also had to ask 3 times for mine. Everybody had to ask for cutlery as they didn't provide any and there was no apology or even general friendliness. I decided to give it three stars because it could have just been an off night and my previous experience was very good. However, it was not a three star experience and if it hasn't improved the next time I visit, I regretfully doubt I will be gracing Celebz with my custom again! read more

Those of you who have seen back to the future 2 will probably remember the scene in the tacky 80's diner which was a poor approximation of the actual 80's. Celebz feels like an American themed version of that restaurant. I went here with a group of 8/9 friends on. Thursday night. When we arrived we were the only people in the establishment, so it was far from busy. We ordered some shakes, desserts, and nachos. After about 10 minutes we were informed that they couldn't make shakes. Not a great start considering that shakes are one of the signature times on the menu. The nachos eventually came out, but took a fairly long time. I was not particularly a fan. We weren't given any utensils and the cheese sauce was not what I typically associate with nachos. Slowly, the some of the desserts came out, but not all. The servers came to the table multiple times to ask what we had ordered because they seem to have forgotten. On top of that some of the orders that came out were incorrect. We even had to go to them to ask about some orders because they never brought them out at all. I got the bananaberry crepe, which comes with crepes stuffed with bananas and strawberries, and also comes with a scoop of gelato. They forgot to bring my gelato and when I asked about it, they had to check the menu as if they didn't believe me. Eventually, I was given a scoop of gelato in a styrofoam container with a lid on it, even though we were eating in. And, in case you were wondering, they didn't give me a spoon. All that being said, the crepe itself was tasty (hence the 2 stars instead of 1). I always like to give servers the benefit of the doubt where possible but the customer service here was really quite bad. That being said, there's always the possibility it was just an off night. Overall, I would not recommend Celebz unless all you want is dessert and you go in with low expectations for the customer service. read more

After our previous brunch plans fell through, Brittany A. and I ventured to Celebz American Diner in search of some good ole' American-style pancakes. What we encountered however, was an assault on the eyes, ears, and palate. Celebz is a new concept hatched in Birmingham last year, starting with their first location in Longbridge. That original location follows a Hollywood theme and features mid century modern replica vinyl & metal chairs that were common in the kitchens of the 1950's American nuclear family. This new City Centre location is at the end of Corporation Street opposite the Birmingham Children's Hospital. The interior is decorated in a hybrid New York City/Route 66 & Las Vegas theme. You'll find Elvis Presley, Times Square, and the oddly placed men's WC Sylvester Stallone. The dining area features red vinyl booths (some wrap-around), divided in the middle by a long high top table with stool-height seats. At first glance, it appears that they've nailed the theme with a well decorated interior. Upon further inspection though, there are strange inconsistencies. The booths at the windows are quite large, and the spacing for the table is too far apart from the seating. Cutlery and condiments are randomly placed. Some tables will have forks and knives and vinegar, while others only have ketchup and mustard bottles that are likely empty. During our visit, there were a number of families dining, and more arrived as time elapsed. How strange then, for the diner to be playing extremely loud modern American music. The music is very much in your face, to the point that it was actually difficult to order at the till. A matched music video (streamed from youtube it looks like) is shown from screens at the end of the dining room, which was partially malfunctioning during our visit. I expect music like this at a club or bar, but on a Sunday afternoon was unbearable, although none of the families seemed to bat an eye at Rihanna's 'B*tch better have my money'. When you walk in the door, it is unclear if this is a self-serve or full-service restaurant. We waited for a staff member to come out of the back and explain that we would need to seat ourselves and then order at the till. Choosing a seat was not easy since so many tables were still covered in dirty dishes from previous customers. I have to give credit to Celebz for their menu concept. There is a wide range of choices, starting with their burgers, and ranging from fried chicken to waffles, pancakes, and shakes. There are ten different burgers, including two vegetarian options of the breaded veggie burger or the breaded bean burger. Burgers range in price from £3.49 to £3.99, and for an average of £1.50 you can upgrade to a meal deal that includes fries and a drink. For £2 you can add a milkshake to your meal deal, or purchase one separately for £3.99, a price point in line with other eateries in City Centre. If I counted correctly, there are 44 total milkshake flavours to choose from, the vast majority of which include some type of candy bar. For my entree I chose the breaded veggie burger meal with fries and hot tea. There are 32 options of what you can add to your burger, and you can choose five for free. The toppings selection is a great value add for the diner, and includes standards like lettuce and also ventures into more unique items like pineapple or a hash brown. Brittany A. ordered a strawberry pancake and a side of curly fries. My hot tea came out first within several minutes. Our first food arrived twenty minutes later, which included my meal and only her fries. We would have to wait an additional 10 minutes for Brittany's 'pancakes' to make their showing. The veggie burger was quite good for a frozen-then fried patty that is very standard around here, recalling to mind what you'll find at places like Big John's or a Wetherspoon's pub. I added lettuce, cheese, gherkins, mushrooms, and chipotle mayo to the burger. The fries were more akin to mini chips than pommes frites, and lacked both flavour and seasoning. The curly fries however, were a real star of the meal, the flavours of this side captured perfectly. Brittany's 'pancakes' were another story, as they were actually thin, overpriced crepes with whipped cream and sprinkles. On one hand, I have to commend the owners of Celebz for a valiant effort. They have created a new and at least on paper, exciting concept born out of Birmingham and apparently a love for the classic American diner. It's a concept that seems to be attractive to students (discount) and families with children, and is a place for people to get away from an alcohol focused menu. On the other hand, Celebz needs help with execution. The theme and interior appointments need tweaking at this location. The food is either a great value or rip-off depending on the items. Some of the menu is delicious, while other attempts falter. This hit or miss reality makes exploring the Celebz menu not unlike walking through a minefield. read more

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The place has a cool, bright, colourful, very spacious, well presented and a nice concept of American dining theme. When we arrived, the place seems dead quiet and there was barely anybody there. There's a good selection of choice on the menu for both drinks, food and desserts. I picked a Ferrero Rocher ice cream, it took approximately 45 minuites or over to arrive from the time it had been ordered, by that time, the people around me had already eaten all their food by then so I had to rush through my dessert. I wasn't overall impressed with the standard of the service was very poor. Unfortunately I wont be in a rush to visit any time soon. read more

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I was quite excited when I got told we were going to an American diner for desert and milkshakes but unfortunately it wasn't quite the exciting experience I had hoped for. The decor was great and perfect for the theme of the place but that really as far as it went. We ordered milkshakes but we were then told the machine waS not working(which is fine these things happen) we ordered some nachos and curly fries to share and a desert each. The food was great when it finally came out but everything came out at different times and we all eat separately. Not everyone's order was right the first time. I feel they may be concentrating more on take outs rather than diners inside. This place has great potential and with a bit of training and better customer service it could be amazing. I must say that the deserts were in fact delicious so they have the Base there it just needs a little tweaking. read more

I had to go to Celebz twice as I made the mistake of going when they first opened on a lunch break while at work. The food took ages but the staff were friendly and apologised. The food was brilliant and very good value so I had to go again and hope the service would be quicker next time. If you like Five Guys and Ed's you'll really like it here as its just as good but a lot better value. They do burger meal deals for £6.50p including drink and fries. The burgers work the same way as Five Guys were you have a generous choice of toppings. With Celebz you do have a maz toppings of 5 but that includes turkey bacon so you don't have to pay extra for cheese or bacon like other burger places. They do this incredibly naughty dish which is hot cookie dough with melted chocolate and gelato on top. I would really recommend this place as you get the american diner experience for a reasonable cost. read more

Amazing food, really reasonably priced (much cheaper than other American diners I've been to), they have a crazy good amount of desserts. It is heaven! And the interior is 50's even have a jukebox in the corner playing tracks. Very cool place, check it out x read more

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I had very mixed feelings about this place. We walked in and the decor looked good. It had the look of an American diner, if not a little to trashy but that wouldn't usually bother me. (Girls got class Ya'knooow) Only thing was it lacked atmosphere. I wanted to hear some old 60s classics but instead we were greeted by a local radio station playing Rihanna's 'Werk Werk Werk'! Not quite what I was expecting. We ordered a round of desserts and drinks and I must say the service was just not there. Nothing came out at the same time and in fact half of the group had finished and were ready to go before some of the others had even arrived. When we eventually did get our dessert I must admit it did look good. I had a waffle, covered in forrero rocher's, chocolate sauce and complimented by two squirts of whipped cream. I dived in and the taste was great. I really could not complain about the standards of food, it's just a real shame the service as a whole let it down. read more

Celebz American Diner - American Near Me - Birmingham, XWM