Dr. Gordon and her team made me feel a total ease over a situation I was not only nervous about but…read morealso embarrassed by. They were super gentle and really did seem to care! 100% would recommend!

Do not let Appelblatt work on you. He is a hack who will rip you off, do unnecessary work, and…read morestill not do it properly

We've been patients for over 10 years and I can't recommend him enough. He's the best and his…read moreassistant Kelsey is so sweet m. His entire staff is amazing.

Very friendly staff and accommodating. They squeezed me in and at the beginning of my appointment I…read moregot a call and needed to leave urgently. Not only were they okay with that, they had me reschedule my cleaning after the dentist saw me to another day.

I'm genuinely disappointed to have to write this review after 15 years as a patient, but this…read moreexperience was unacceptable and, frankly, the final straw. Without any effort from your office to hear my account or offer even a basic acknowledgment of what occurred, I feel forced to document the facts here. This is part of a broader pattern that reflects a consistent and significant decline in professionalism and patient care. Your recent letter shaming me was despicable, short-sighted and indefensible, and only reinforced how unprofessional and poorly the office is now being managed. Since the departure of Dr. Lusby, a skilled, kind, and exemplary dentist, the practice has deteriorated from the inside out. What was once a patient-focused environment now feels impersonal, transactional, and driven by aggressive upselling just like a used car sales lot. My most recent interaction with your new dental hygienist (apx. 60 y/o, blonde - I was not given her name) was deeply unprofessional and rude. To characterize my behavior as disrespectful is simply untrue and clearly is projection. On the contrary, I remained calm and respectful throughout. Each visit increasingly feels less like healthcare and more like used-car sales lot. The constant pressure to purchase additional services like trays, molds, whitening treatments, unnecessary X-rays every visit, veneers, crowns, and costly memberships, is excessive, unwelcome, and inappropriate. I have never had a cavity, never needed braces, and have maintained consistent cleanings my entire life making me in the top 5 percentile of adults. On this particular day, I was scheduled only for a routine cleaning and polish, and I was clear that I was short on time. During the cleaning, the hygienist aggressively prodded my gums with a sharp instrument. I calmly asked her to "take it easy". Rather than adjusting, she became defensive and continued with increased force blaming it on my poor lack of care. Afterward, she proceeded to pitch two additional procedures, despite my earlier indication that I was only available for a clean and polish. When I politely declined one and said I would consider the other at a later time, she became visibly irritated. I chose not to engage in an argument and reiterated that I was there only for a cleaning and would seek a second opinion if needed. At that point, her behavior escalated dramatically... she abruptly stood up, threw her instrument down, and stormed out of the room, leaving me sitting there. After waiting a couple of minutes, I walked down the hall and calmly asked if she intended to complete the cleaning I had come in for. Her response was, "No. If you're not going to let me do my job, you can leave." When I clarified whether she was refusing to complete the scheduled cleaning I had come in for, she again told me to LEAVE. This came immediately after she had attempted to alarm me by claiming I had periodontal disease, sleep apnea and was a mouth breather. None of which are true as I previously completed a sleep study. Apparently now dental hygienists are allowed to give medical claims as an MD regarding areas of expertise they are not licensed for? Threatening me that I would lose all my teeth if I didn't act immediately, was the final straw. These claims were not only inconsistent with my lifelong dental history but were delivered in a manner that felt more like fear-based high-pressure sales tactics than legitimate medical guidance. Moreover, a second opinion from a different Dentist office confirmed I don't have Periodontitis. Shocking! The accusations in your letter, that I raised my voice (not close), arrived late (I was 4 minutes behind), disregarded staff time (actually disregarding mine), or improperly took photographs of office materials are inaccurate. The only photo taken was of the QR code displayed on your counter specifically for the purpose of leaving this review. Equally concerning is that neither of the dentists made any effort to contact me to discuss the situation or return my call. This lack of accountability stands in stark contrast to the excessive volume of automated emails, texts, and calls your office sends leading up to appointments, along with ongoing solicitations for raffles begging for more clients. It is also not surprising, in this context, that your office appears to have a revolving door of staff this I've gauged over the last decade shortly after Dr. Lusby's retirement. This practice has declined significantly, and I will no longer be a patient. I will also be transitioning my entire family elsewhere for dental care. Additionally, I will share this experience honestly with others, especially those new to the Tahoe area, so they can make informed decisions. I have never been treated with such disrespect. Furthermore, public acceptance here of facts and an apology from you and this dental hygienist would be the right thing to do. Let's see if you do.

I was visiting for the week from out of town. I had a filling pop out the first night in town, they…read morewere able to get me in immediately. I'm the biggest pansy when it comes to needles and really just being anywhere near a doctor - I let them know and they made the whole procedure relaxing and they were amazing. I honestly would consider coming all the way up for my own appointments in the future! Thank you to the whole team, you all were GREAT!!!

The staff are amazing. I've had my best teeth cleanings since switching dentists. Your teeth feel…read moreso great. They do a mouth cancer screening and have sleeping gas for those nervous patients. Mari is an exceptional dental assistant. She knows everyone and has a handle on all aspects of the business.

Jessica was super friendly and welcoming upon entering so that gave this place huge points for me!…read moreThe techs and the rest of the staff are also friendly but she shines at the front! Thanks for the good service guys :)

Just moved to the area, needed a new dentist. Dr. Newell and Dr. Flynn couldn't have been nicer in…read morewelcoming me to the practice. Dr. Flynn reviewed my records from my old dentist office, then she examined me, took some new Xrays, and got me set up with the hygienist, Danielle. Hygiene appointment was arguably the easiest cleaning ever (last one was October). Danielle did a terrific job. Nice people, nice practice, good setup. Looking forward to my next appointment.

Renon my hygienist is superior to all I have ever had. She…read moreis the greatest. Dr. Newell is the best dentist ever. I'm older so I've had quit a few dentists. Dr. Newell is my favorite and is the best. Also the girls at the front are amazing. They will work with you. The whole office is amazing.

Had a crown come lose and my regular dentist didn't respond to my call so I thought I would try Dr…read moreAcevedo and see if he would accept a new patient and help me with my crown. Got in the same day. All of the Staff was outstanding and helpful. Dr Acevedo was thorough, friendly, and experienced. Office is inviting and clean. Couldn't be happier. (And my now former Dentist still hasn't returned my call!)

I worked in a dental office for many years in a different State. Upon moving to Nevada, I had the…read moretask of finding a new dentist. All recommendations led to Jason Acevedo. I hit the lottery! Lovely and kind staff. Dr. Acevedo is attentive, thorough, possesses a high level of efficiency and most importantly PAINLESS.

Very professional staff, helpful and courteous. Dr. Raschilla very good and knowledge. I've been…read moregoing to his office for 12 years and they tak very good care of me.

My husband & I have been with Dr. Raschilla since 2010. He has met all our dental need not only…read moreexceeding in his dental abilities but in his professional mannerism as well. We are very happy with him & his staff.

Even after moving to the Carson Valley in the fall of 2020, I kept seeing my Albany (California)…read moredentist. Dr. Cortese (and family) and I had been together since 1992, so I stuck around mostly for loyalty and helped by clever travel planning to and from the Bay Area. However, after a Friday appointment (earlier in 2024) when I didn't recognize anyone working that day, I finally decided to stop the commute and sign on with Gayle's strongly recommended dentist - Dr. Unruh. Every time a new dentist or hygienist opens my mouth, I image the person to be Laurence Olivier in Marathon Man asking me: Is it Safe? And as far as Gayle's high marks for this dentist and staff? Trust, but Verify. And Gayle's right! Dr. Unruh is kind of soft spoken, gentle but thorough, while explaining things well along the way. His support staff works in concert with that very nicely. Even the "contract" dental hygienist during my last visit told me that I had made a great choice. At my age where new things may crop up more often, I tend to take his or the hygienist's advice to heart. So far, I've had a full "on boarding" evaluation, a cavity filled, a classic probe-based teeth cleaning, and a precautionary referral. Things are moving on a positive direction and my new Waterpik will be arriving soon.

Everything about them is wonderful. Very informational…read more I learned more about my own teeth in 2 visits than I had going to the same dentist for 30 years .