I have had two visits to Arrowhead Dental Center now and have enjoyed the experience very much…read more It's a beautiful office located in the Minden. Gardnerville area. I don't mind the drive for a good experience. The hygienist has been great and the dentist, Dr. Wildman, has been to the point and clear. I have always hated the dentist but I haven't loathed going to this office as much as others. My last dentist tried to tell me I had all kinds of issues and needed expensive treatment to fix the problems, but this office has been realistic and hasn't tried to upsell unneeded treatments. Scheduling has been easy and they send plenty of appointment reminders. You can complete all paperwork in advance online or at their office on one of their computers. They have top of the line tech and make both dental work and clerical work a breeze. As long as nothing crazy happens with insurance billing or upcoming appointments, I expect this review to stand at 5 stars. I recommend Arrowhead Dental Center for your dental needs!

I will never go back. This office has no integrity. I had been happily going for over a year and…read moreunbeknownst to me they stopped taking my insurance in January 2026. In February I showed up 15 minutes early, checked in and sat for 20 minutes before I was called back. After my cleaning I was informed I owed over $300.00 . They said they sent me an email in December. Why not call, mail, text or even tell me when I was sitting there twiddling my thumbs?Terrible customer service.

We've been patients for over 10 years and I can't recommend him enough. He's the best and his…read moreassistant Kelsey is so sweet m. His entire staff is amazing.

Very friendly staff and accommodating. They squeezed me in and at the beginning of my appointment I…read moregot a call and needed to leave urgently. Not only were they okay with that, they had me reschedule my cleaning after the dentist saw me to another day.

This dental office really cares. Dr Torres is an amazing and knowledgeable dentist. I trust him…read morecompletely. The staff is also amazing. They all are so nice and actually care. I highly recommend this dental office.

I have always been treated well by staff and the dentist. True one of the hygienist is very…read moretalkative but also very dedicated. I did a sure smile through them. Loved the outcome. We all can make mistakes so I wouldn't throw them under the bus because of any mistakes they can make. Dentist Torres is very professional and energetic and thorough.

Just moved to the area, needed a new dentist. Dr. Newell and Dr. Flynn couldn't have been nicer in…read morewelcoming me to the practice. Dr. Flynn reviewed my records from my old dentist office, then she examined me, took some new Xrays, and got me set up with the hygienist, Danielle. Hygiene appointment was arguably the easiest cleaning ever (last one was October). Danielle did a terrific job. Nice people, nice practice, good setup. Looking forward to my next appointment.

Renon my hygienist is superior to all I have ever had. She…read moreis the greatest. Dr. Newell is the best dentist ever. I'm older so I've had quit a few dentists. Dr. Newell is my favorite and is the best. Also the girls at the front are amazing. They will work with you. The whole office is amazing.

Dr. Gordon and her team made me feel a total ease over a situation I was not only nervous about but…read morealso embarrassed by. They were super gentle and really did seem to care! 100% would recommend!

Do not let Appelblatt work on you. He is a hack who will rip you off, do unnecessary work, and…read morestill not do it properly

I'm genuinely disappointed to have to write this review after 15 years as a patient, but this…read moreexperience was unacceptable and, frankly, the final straw. Without any effort from your office to hear my account or offer even a basic acknowledgment of what occurred, I feel forced to document the facts here. This is part of a broader pattern that reflects a consistent and significant decline in professionalism and patient care. Your recent letter shaming me was despicable, short-sighted and indefensible, and only reinforced how unprofessional and poorly the office is now being managed. Since the departure of Dr. Lusby, a skilled, kind, and exemplary dentist, the practice has deteriorated from the inside out. What was once a patient-focused environment now feels impersonal, transactional, and driven by aggressive upselling just like a used car sales lot. My most recent interaction with your new dental hygienist (apx. 60 y/o, blonde - I was not given her name) was deeply unprofessional and rude. To characterize my behavior as disrespectful is simply untrue and clearly is projection. On the contrary, I remained calm and respectful throughout. Each visit increasingly feels less like healthcare and more like used-car sales lot. The constant pressure to purchase additional services like trays, molds, whitening treatments, unnecessary X-rays every visit, veneers, crowns, and costly memberships, is excessive, unwelcome, and inappropriate. I have never had a cavity, never needed braces, and have maintained consistent cleanings my entire life making me in the top 5 percentile of adults. On this particular day, I was scheduled only for a routine cleaning and polish, and I was clear that I was short on time. During the cleaning, the hygienist aggressively prodded my gums with a sharp instrument. I calmly asked her to "take it easy". Rather than adjusting, she became defensive and continued with increased force blaming it on my poor lack of care. Afterward, she proceeded to pitch two additional procedures, despite my earlier indication that I was only available for a clean and polish. When I politely declined one and said I would consider the other at a later time, she became visibly irritated. I chose not to engage in an argument and reiterated that I was there only for a cleaning and would seek a second opinion if needed. At that point, her behavior escalated dramatically... she abruptly stood up, threw her instrument down, and stormed out of the room, leaving me sitting there. After waiting a couple of minutes, I walked down the hall and calmly asked if she intended to complete the cleaning I had come in for. Her response was, "No. If you're not going to let me do my job, you can leave." When I clarified whether she was refusing to complete the scheduled cleaning I had come in for, she again told me to LEAVE. This came immediately after she had attempted to alarm me by claiming I had periodontal disease, sleep apnea and was a mouth breather. None of which are true as I previously completed a sleep study. Apparently now dental hygienists are allowed to give medical claims as an MD regarding areas of expertise they are not licensed for? Threatening me that I would lose all my teeth if I didn't act immediately, was the final straw. These claims were not only inconsistent with my lifelong dental history but were delivered in a manner that felt more like fear-based high-pressure sales tactics than legitimate medical guidance. Moreover, a second opinion from a different Dentist office confirmed I don't have Periodontitis. Shocking! The accusations in your letter, that I raised my voice (not close), arrived late (I was 4 minutes behind), disregarded staff time (actually disregarding mine), or improperly took photographs of office materials are inaccurate. The only photo taken was of the QR code displayed on your counter specifically for the purpose of leaving this review. Equally concerning is that neither of the dentists made any effort to contact me to discuss the situation or return my call. This lack of accountability stands in stark contrast to the excessive volume of automated emails, texts, and calls your office sends leading up to appointments, along with ongoing solicitations for raffles begging for more clients. It is also not surprising, in this context, that your office appears to have a revolving door of staff this I've gauged over the last decade shortly after Dr. Lusby's retirement. This practice has declined significantly, and I will no longer be a patient. I will also be transitioning my entire family elsewhere for dental care. Additionally, I will share this experience honestly with others, especially those new to the Tahoe area, so they can make informed decisions. I have never been treated with such disrespect. Furthermore, public acceptance here of facts and an apology from you and this dental hygienist would be the right thing to do. Let's see if you do.

I was visiting for the week from out of town. I had a filling pop out the first night in town, they…read morewere able to get me in immediately. I'm the biggest pansy when it comes to needles and really just being anywhere near a doctor - I let them know and they made the whole procedure relaxing and they were amazing. I honestly would consider coming all the way up for my own appointments in the future! Thank you to the whole team, you all were GREAT!!!

I wish my insurance still covered them. I really like my hygienist. The people were so great. My…read moreteeth were so clean and it didnt feel like there was a film on them.

Horrible! Worst dentist I've ever been too. The cleaning was absolutely terrible. The four cavities…read morewere absurd. Do not go here.

April 1, 2025 I started my journey of lower mouth reconstruction. I have been struggling with my…read morebottom teeth for many years. I can't tell you how many times Dr Coombs had to come in his office on weekends and other late appointments because my permanent bottom bridge came off and he had to re-cement it The last time I was sitting in his office on a Saturday after he just got back from Lake Tahoe. We had a heart-to-heart discussion and he told me it was time to take action. So it began, 10 months of treatment procedures, and all kinds of handholding and Support. Dr. Coombs is not only a very gifted and talented dentist, but he is one of the kindest and most compassionate dental providers you could ever meet. He and his wife, Dr. Brewer are the perfect team, if it's possible to have enjoyable dentistry, believe me they make it like that. Their Staff is amazing my hygienist Gina Spence has been cleaning my teeth for 23 years, that's how long I have been with this practice, finally, I have completed the process and now I just have a few adjustments, but my teeth are gorgeous. Thank you, Dr. Coombs for being with me on this long journey, I don't think I could have gone through this without your kindness and support and friendship.

I can't believe I'm saying going to the dentist was a wonderful experience but considering I have…read moreput off dental visits for a very, very long time. I'm so happy that I went. I needed a long overdue cleaning, and the dental hygienist was kind, informative, and gentle. I was so scared when I went in and she put me at ease and did an excellent job. Yup, I will be coming back.