Brittany is such an amazing employee she went above and beyond to help me and she is so beyond…read moresweet. I usually get decent customer service at Staples but she really made my experience there today special!!

everything about the store was perfect! Person checking us out was not friendly. Might just be a…read morebad day, but this isn't the first time...

WORST EXPERIENCE EVER! Owner screamed and cursed at customer because he challenged what he said was…read moreactually true. Owner became irate when we got his reaction on video. Locals- for your safety, don't ever step into this store - I think he needs help in more ways than one.

I needed help with the keypad for my iPad and the owner reviewed my iPad and made a very easy…read morerecommendation . He resolved the problem within 20 minutes Great Service

Had the back camera lens replaced because it was cracked. They replaced it, problem is the photos…read moreare no longer clear. NOTE: The manager did contact me about coming in to have it corrected but I already repaired it myself.

My daughter dropped her iPhone and shattered her screen. Brought it here and they fixed it in about…read moren hour and were reasonably priced. Definitely recommend this company for all your phone needs.

close to ocean city Maryland , My son and I have gone here a few times to get our phones repaired,…read morecracked screens , battery replacements , data recovered ,lock outs, I've even gotten a i pad repaired and screen replacement for a last minute Christmas gift. Always had fast friendly polite reliable service and repairs. way better prices for the same quality parts and service as a super expensive repair place without the long wait and trying t be sold something extra . I absoloytly recommend going here to get your devices fixed ! He has really come thru fr me a few times and saved the day !

Fixed me right up to repair my screen. Pleasant conversation to boot! And a fair price. Look…read moreforward to exploring what additional services they offer. Just 4 stars because there is always room for improvement.

I WOULD NOT RECOMMEND Fix Ur Crack- I made the mistake of allowing this company to replace the…read morescreen on my brand new iPhone, as it had a simple crack. After paying $180 CASH on Saturday May 10th, the screen was replaced for the first time. Immediately after the screen was replaced, there was an Error message on my screen, advising that the product was not compatible with Apple, and the screen was glitching. I advised the technician of this before I even left the parking lot, and I was told to wait over the weekend to see if the glitching would "resolve" itself. The glitching gradually became worse. After calling the store on Monday May 12th, I was assured that I could come back and have the screen replaced for a second time. When I arrive to the store, I was told that the screen was actually not in stock and it was currently being delivered from another store. I left the store, and then returned, hours later, at the time the technician advised it would be in stock. When I arrived to the store for the THIRD time, I was told the part hadn't been delivered yet. I never received a phone call, text message, email, or any other form of communication advising that the part hadn't arrived. I then waited for two additional hours... it still hadn't been delivered. When I requested a refund, I was told that it had to be processed in their system and that because I paid cash, they do not keep that amount on hand and someone with higher authority would have to go to the bank... I come back to the store the next day to have my screen repaired, once again. (I called and confirmed it was in stock and the technician advised that shipment had came in that day but hadn't yet opened the box, after I requested, multiple times, to be contacted when the part arrived). After about 30 minutes after the second screen was installed, my phone began overheating and would not hold a charge. I NEVER had this problem, not even once, prior to Fix Ur Crack installing their screens on my phone. I have requested, for weeks, to talk to the owner, Ryan Lawson, and he has not returned any of my phone calls or voicemails. Ryan had communicated through one of his technicians that he wants a chance to "resolve the issue" by testing multiple phone screens on my phone (that are not Apple products) to attempt a third screen replacement. Fix Ur Crack has had several opportunities to fix the problem that they caused. I have requested a refund of the cash that I paid to this business, as they have ruined my device and I have to pay $300 for a new phone. An additional $180 was literally wasted, and when I requested a refund, the company refused, and said they would consider putting my cracked phone screen back on, for the POSSIBILITY of a refund. When I asked if they still had my original, cracked screen, the technician responded with "Well, we keep the broken screens in a bin and I can't guarantee that it's still in there" ... I can no longer use my phone throughout the day, as it becomes too overheated. The battery life is nonexistent and I've advised, multiple times, to this company that I stay at home full time with my baby and NEED access to a phone, especially in the case of an emergency. I've learned my lesson by never paying cash to a business again, and I'm hoping that someone else doesn't make the same mistake by using Ryan Lawson's company, Fix Ur Crack. Ryan should consider Fixing His Morals.