I'm in the process of a return/refund. Because they contacted me to let me know the phone on the…read moresite was mislabeled and is out of stock And to choose a different one. so I did. They then proceeded to send me a totally different phone that was a much lower grade and would have been cheaper if I ordered it, and claimed it was an upgrade because of it larger memory. I will update this review once the return process is complete. But in all fairness I did order a phone from them like a year and a half ago and that process went smooth and I received what ordered.

Terrible service! It's like they are planning to rip you off and take your money. The people who…read morework there use big words and try talking all about the technology so they charge you more. I got a screen protector at this location and 1 week later it started to peel off. I decided to go back and ask if they can do anything or provide me with a new one. They refused to help me and said to call the manufacturer because they don't deal with that. As a service provider you need to help customers!! Because of this incident they lost a customer, have a bad review, and I will spread the word that this business is a rip off!

Great place for Mobile phone Accessories…read more I have to agree with the other reviewers. Mobile Empire is a very good store. Located in the mall at First Markham Place, they have a great selection of accessories for older and newer phones. On this trip, my daughter needed a phone case and a screen protector for her iPhone 8Plus. The person who was working at the counter was very patient and helped my daughter find the right case, and then they even gave her the screen protector for a very good price. They even helped put the case and the screen protector on the phone for her. We got everything for under $25.00. We like this store and whenever we are at First Markham Place it's our go-to for any phone accessories. We have sent many of our friends to that store as well. If you're at the mall and need anything for your Smart Phone, this is the place.

Visited the store today to have my iPhone 11 screen replaced. Very very professional service…read more Couldn't be more happy.

They have good prices for used phones and a wide selection and very helpful customer service. What…read moreI like best is that the phones come with a 1-year warranty.

Had some unfortunate luck with a screen replacement for an iPhone 6s shortly after purchasing…read more Talked to management and resolved the issue to our mutual satisfaction. Raj, was excellent in getting back to me and resolving my issue.

took ipad here to fix a cracked screen. ipad worked great for a week then the battery suspiciously…read morestopped working. Guessing they swapped out a good battery for a bad one for more business. Also, while my ipad was in their care someone suspiciously purchased $3700 worth of travel from an online travel agency. I am looking into legal avenues to sue them.

Eddie was amazing! Went here thinking my screen was cracked when really I had a screen protector on…read moreand didn't realize it. They could have easily scammed me into paying $200-$300 but they didnt, and even gave me a small discount on the replacement screen protector (only $25!). Eddie was super friendly and helpful and I will go back here in the future next time I have an issue wiht my phone. Thank you Eddie!

I took my Apple Air4 iPad (with a broken screen) to the Buy N Cell guys, I mentioned that my Apple…read moreCare Warranty had run out on December 3rd. Rather than hitting me with a high priced repair quote, they insisted on rechecking the Warranty. To my surprise, my iPad was still covered. Forty eight hours later, they call and told me that my brand new iPad was ready for pickup. All that they charged me was a very reasonable service/handling fee. Not many shops go the extra distance for you like this, these days. Bottom line. If you want your computer electronics repaired: fast; and done right the first time by well trained and extremely competent technicians; Buy N Cell is the place to go.

BuyNCell fixed my Samsung with original screen. Thank you…read morevery much for the screen replacement.