Amazing service, got my phone in perfect shape the day after. definitely recommend for all your…read morerepair needs

Excellent experience with cellular port. I just got fixed my iPhone XR with best price. They have…read moreGood collection of cellphone cases. And I also bought a new case for my phone. Highly Advocate.

I brought my iPhone 13 Pro Max to get repaired due to water getting inside. Abu was kind enough to…read moreexplain the damage to the lcd screen and did a good job replacing it in 30 minutes. He mentioned that repair is covered with 45 days warranty should I have any issues after the repair. Thank you for helping.

I brought in my Samsung Galaxy S10+ to Abu for an EMERGENCY! It would not turn on and when it…read morecould it said the motherboard was crashing. Abu was quick and efficient to let me know it would be a 2 day job to further investigate. He quoted me a price that i was not comfortable making and instead helped me recycle my old device. His transparency in regards to pricing and difficulty of work was well worth the my time.

Great experience! My elderly folks from Florida were visiting and had questions on their new smart…read morephone bill. Jesse was fantastic. He immediately explained the high data usage and why they would not be charged. He was polite and kind. The key to the "great experience" was Jesse's patience and compassion answering my 80 year young mother's texting questions - how do I add a photo to a text? He walked her thru the process step by step and then had her practice! He was a super teacher. Recommend this location and Jesse! Nice job Verizon!

Customer Service. They already charge an arm and a leg and they wanted an additional fee just to…read moretransfer to my new phone. The kids that are working there would rather play on their phones and sit and talk to each other other than help customers.

Greeted and helped quickly. Thanks to Daniel for getting me sorted and on with my day efficiently…read more Awesome employees

I've been a T-Mobile customer for over 15yrs now and they have been great as a service provider;…read morehowever, transitioning to Katy it has been a not so pleasant experience. I was made aware by the customer service (1-800 number) that the area I live in is a dead zone, which is horrible from a safety standpoint. But the Morton Ranch Store made up for it all with the warm service, patience, and professionalism. Mr. Mo & Alexis were simply a joy to speak to. I got my shield protector replaced and also looked at the latest technology in the selection of Smartphones. If you are in need of new gear and information regarding your current service go see these great reps!!!

Very great place to buy a cell phone from.Hatred me very well when I came in and sold me a nice…read morephone and even told me about my original phone.It was a knock off.So I am so excited.If you need anything from this phone place go here and get you a phone with good customer service

The owner is rude and doesn't know how to please the customer. i was not happy with my phone case…read moreand instead of making things right, He started arguing with me. Next time do better and learn that the customer is always right regardless of the situation This is not how you do business.

I had the BEST!!! experience when I was there. Ask for Loysha! she was super informative, helpful,…read moreand found the best fit for me and my family's needs. Wow this store has stepped up their game!!! Thanks Loysha you rock!!!

This t mobile wasn't helpful at all, i knew what i wanted prior to walking in because i had spoken…read morewith a rep for T-Mobile earlier that day, the guys in the store ignored what i wanted and lied about not having the product (xr) also lied about my trade in saying it wasn't possible for me to do that. Long story short i went to another T-Mobile store 10 minutes later about 3 miles away and they service me well.

5 Oct 21 I rarely visit AT&T or call. Sadly I was having…read moreproblems with my mobile. I waited less than 5 minutes to speak with an agent. She answered 2 questions and placed my order. My new phone should arrive tomorrow Long time customer thanks for a great experience

I have been trying to get the new iPhone 17 pro max since they came out. I have called several…read morestores in the Katy area but to no avail. I had setup a pre order but it wasn't t due to ship until November 10th. Yesterday I called this store which is the one I have dealt with for years and they had one. I rushed in and met with Luis and he took care of me. We set down and literally in minutes he processed my upgrade and had me on my way. He even offered to send my trade in back for me which I will drop off today. Quick excellent service so I guess I will stick with them.