Totally unreliable. Case Management teams do absolutely nothing. Always late for your meeting, and at times don't even show up for your meeting and they can't even notify you that they can't make it. Text messages take 4 days to answer. So if you have a mental health crisis I'd suggest calling 911 or the crisis center because this place doesn't give a shit whether you live or die. I'm canceling my case manager today. Got stood up. I had a meeting with my psychiatrist and my case manager. Case manager never showed up and didn't even contact me. So now I have more mental issues. So I pray that if you go with company that you don't get the BCM Name Mike Gibbs. Although when I called to complain that were telling me they don't know what has gotten into Mike that they would have to look into it. Heard back the next day for them to say.. they still haven't heard anything.. Seriously.. I think someone may be lying.. Worst BCM's! read more