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    Mainstream Counseling

    5.0 (1 review)

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    2 months ago

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    RISE Counseling

    RISE Counseling

    1.0(1 review)
    22.6 mi

    I called Rise on December 20th to attempt to get a new therapist. Got put on their waitlist until…read moreyesterday (January 31st). Had an appointment for February 10th all set up and filled out all the paperwork they sent me. Today, they called and told me the therapist I had the appointment with read my preliminary paperwork and didn't think we'd be a good fit for each other, so they cancelled the appointment. So that's 43 days I was waiting for a therapist, assuming I was going to eventually get one here. Now, I have no problem whatsoever with them telling me that me and the therapist wouldn't be a good match. I know the importance of a therapist and client being a good fit for each other. What I am unhappy about is the fact that they could've had me fill out the screening paperwork 43 days ago, told me I wasn't a good fit, and I could've spent the last month and a half trying to find a therapist that wouldn't reject me as a patient. Additionally, after being sent away, I browsed through their counselors to see if any of the other therapists there that I wasn't matched with might seem like an okay match and I recognized the name of one of them: Tessa Bills. A few years ago, my girlfriend-at-the-time went to Tessa for therapy for a few sessions before quitting. She said Tessa was very dismissive and condescending and Tessa played around with her phone for more than half of each session rather than paying attention to the girl who was there for help. Since not only my time was wasted by this place, but my ex's time was also wasted here, I figured they deserved a review of my experiences. To give them credit where credit is due, Jade did give me a few recommendations of other counselors in town. I'm going to explore those options now, but I wish I could've been exploring them 43 days ago. Tl;dr: They wasted a lot of my time trying to get a therapist, putting me on a waitlist for 43 days only to reject me when it was my turn on the waitlist. Additionally, my ex-girlfriend had a rather unprofessional experience with one of the therapists here.

    Mainstream Counseling - c_and_mh - Updated June 2026

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