I have been Dr. Cleney's patient for almost 6 years. I have only the highest praise for her…read moreprofessionalism, patience, human touch, support. She has invariable made time to listen and to counsel me on a variety of issues, gave me immediate referrals to specialists when I requested a different GYN or surgeon. She has always returned phone calls quickly, answered all questions to my satisfaction and gave scripts as needed. I feel as if she is a close friend whom I can talk to. Thank you, Dr. Cleney.

The center for family practice, practitioners and staff are 5. The physicians, nurse practitioners…read moreand healthcare practitioners are interested in your long-term healthcare, ask the right questions and certainly listen to formulate a plan for long-term health they have been providing this top notch healthcare for decades.

I had waited 2 years with a hernia to be a new patient because they called me the day before my…read morefirst appointment and canceled and then I had to cancel because of ice storm. At my first visit to the office I forgot my identification in the car and staff was honestly incredibly rude about me taking longer to filling out paperwork. I also was measured incorrectly during my physical exam. The office dog was the only saving grace, but contacting the doctor or office while getting treatment was nearly impossible because they only had an answering machine, and call back protocol.

I'm really happy I found this practice! My main doctor, and the other clinicians I've met with,…read morealong with the office staff, have been lovely. I'm not sure why, but a few other local doctors offices I used to visit locally had desk staff that left me feeling ashamed when I didn't know something or would start conversations with a negative energy. Community care has impressed me across the board, and Latham medical group in particular feels like home now. My clinicians here have made me feel heard and cared for, and they have helped me with a lot of medical challenges. Thanks! Only real downside- they have loud medical ads playing continuously on their waiting room tv. I get migraines and this causes me actual pain, and even if it didn't, I would still find it really annoying. I generally don't mind waiting for appointments, but with the ads it feels like a punishment. Silence or quiet music would be big improvements!

RESHEDULING is a not timely, usually a 6 month wait. I have used this practice and same physician…read morefor over 15 years. This practice no longeer individualizes its patients.

Dr. Price has been the GP for both myself and my husband for over five years and we love him. He…read morenever appears rushed and takes the time to actually get to know his patients...even going so far as to discuss cars with my husband and books with me. He makes a point of explaining test results clearly, using hand drawn diagrams if need be. On top of a great bedside manner, he is thorough and knowledgeable. On the occasions when he has referred us to specialists, those specialists have also been exceptional. We couldn't be happier!!

Yeah, this place has its good and its bad. In my personal experience, which is, of course, all I…read morecan talk about with any degree of certainty, the good is very good and the bad is pretty bad. The good, in my experience, is largely my NP. She's excellent, communicates well, makes things very clear to me, and I can consider her "my NP", in that see her every time I go, unlike the doctor-go-round I rode at the last practice I used where I never saw the same doctor twice in a row. I don't know if that's how they usually do things at OMC; I just made it clear to whomever I saw the first couple of times I went there that that's why I was switching practices and what I was looking for, and whether because I said that or because that's just how they do things there, they've made it happen and I really appreciate that. They also understood that I prefer to see a woman practitioner and if my NP is unavailable for any reason then they'll set me up with another female doctor/NP. So all that's great. Where they have fallen down kind of consistently in my experience is in their communication - and that's a big deal, because communication is the foundation of every successful relationship, and if that's not there, you've got a real problem. I went to a dental practice to have a tooth extracted, and they needed a medical release from OMC, so they faxed their request over, and it was never responded to. So I went back in a couple of weeks later, and the process was repeated, with the same result. At this point, I went in to OMC in person to talk to someone at the desk, and she was great and apologized that they were way behind on their faxes (that's a very bad thing in it of itself), and assured me that she would see that the release got over to the dental practice that day...and it never did. That tooth is still in my head (thankfully it doesn't bother me or if this would've been an even bigger problem). So I guess, long story short, I love my practitioner but I'm not as crazy about the practice itself. They do some things well and some other things not well at all. As such, I can recommend trying them perhaps, and seeing what your own experience is like, but unfortunately I can't just give a wholehearted recommendation.

I've been a pt. at Oldendorf Medical x 10+ yrs & always see " Dr O" & am very happy with his care…read more I had a follow up visit with nurse practitioner Claude BORNE today & walked out in tears. As a nurse myself married to a Dr. & working in the system & both providing care & recieving care for decades.....I have never recieved or experienced worse care from anyone ever. He was disrespectful, unprofessional & inappropriate during the visit. I walked out in tears. He should be reported. Beware of this person. Shocked Oldendorf Medical Services would hire this person.

I have been a loyal patient of waterford health center for approx. 10 yrs., dr. Nair is my…read morepresent Gp. My last visit approx. 5/11/18. First Ipnoticed upon arriving for Appt. Putrid odor of spoiled food in waiting area, the receptionist told me it was her lunch she threw in garbage, onions in all , beautiful not even covered on a hot day. Second foible was comitted by nurse, she told me she called in prescription to my pharmacy, ultimitely never did. Took me 5days to rectify, still no script. Told staff to have dr. Nair touch base with me, never did. Thank God u don't need a Dr. When your dying, waterford health, surely doesn't care about me when I'm ill.