Lancaster General Hospital saved my life. I had nothing but professional care and have a greater…read morerespect for what they do. I was in the ICU and was very impressed with their care. You can know what's going on using the app. I saw all me test and even my discharged day. To comments on security and food isn't really fair. The care is what matters to me. I'm alive thanks to LGH!

Ill start by saying I NEVER leave reviews unless I feel it is absolutely necessary. And if I could,…read moreid give zero stars! First issue- HOURS AND DAYS of absolutely no update on what is going on. My mother has been in the hospital for 6 days. And the staff has told her nothing. She was finally told on Friday (nearly 4 days after admission) what was wrong. The only way we knew anything is by looking at and reviewing labs on our own Second issue- HIPPA HIPPA HIPPA. The amount of times information regarding other patients was shared is insane. Diagnosis, prognosis, BAC, criminal charges. You name it, we heard it. Third issue- food, or lack thereof. It was hit or miss as to whether or not food was offered or provided. AND on the rare occasion she was given an option or her order was taken, the food she got was most times not even close to what she had asked for. Fourth issue- after being told there is a possibility for discharge (by NURSES who don't even make the decisions) they got pissed off at my father and gave him attitude because he asked if they knew what time discharge usually occurs. Fifth issue- fall risk, alarm on the bed, choosing between shitting oneself after several call bells pushed and ignored, or just getting up to trigger the alarm. What a hell of a decision to make. This place is an absolute joke. And its truly unfortunate that the staffing is few and far between of those that actually care about the patients and the quality of their treatment. I would not be surprised if the hospital closes or a major lawsuit occurs.

Ms. Judy E. made this experience so pleasurable. She throughly went through my medical backround,…read moreexplained some dental products that are known to not contribute to some complaints (Ie. Dry mouth) She explained in depth every step she was doing, why, and what she was seeing (for example.. these white spots, those are your previous fillings) She made me comfortable by offering a neck pillow because she knows of previous neck surgeries (due to her extensive questions and note taking) She was very helpful and knowledgeable and gave many different options (such as future steps for dental work) She had a very smooth flow to her appointment and was very neutral in her suggestions, not just trying to push what will make them money. She was on time and very pleasant. Highly recommend Ms. Judy on crown ave.

It was great before it was bought. I would now give it zero stars!!!!!! Everything about the…read moreexperience in dealing with them has been absurd, frustrating, and terrible. We were already on the fence about continuing with them because of the terrible customer service but after this latest episode with their worthless call center not being able to reschedule us for four months after they called to cancel our appointment the day before for some unknown reason. We are looking for a new dentist! Save yourself the time, headache, heartache, and find a different dentist for your kid! Don't waste your time and trust on your kids teeth to SmileBuilderz like we did. I am ashamed of myself for trusting them and now my daughter's teeth will be negatively affected by their poor management of the business.

Dr. Po and her staff are always super kind and provide excellent care. Highly recommend. Office is…read morevery clean and up to date on the latest technology.

Doctor Po is kind, gentle, and professional. She gives back to the community in various ways. I…read morehighly recommend this practice.

Great experience!! Dr. Eckhart is a true professional and it shows. I needed an extraction on a…read moretooth that I had a root canal on years ago. The tooth split because I didn't have a crown put on it ‍. Not going to lie, I was pretty nervous about having this done because of an very rough extraction I had done in the past. This experience with Dr. Eckhart was nothing like my past experience. He explained the procedure clearly and showed me exactly what was about to happen. Because he shared with me the "what" and "why" about the procedure it really set me at ease. I had a tough case because of the root canal done years ago. He was in and out in about 25 minutes and I didn't feel a thing! I felt a little pressure but no where near uncomfortable. He also put in an implant, which took about 2 minutes, so I will be able to chew on that side of my mouth. All of this happened yesterday and I am pain free today! The extraction I had in the past from a different doc I couldn't eat for a week. I can't believe how good my mouth feels. All because Dr. Eckhart cares about what he does and the patients he works on. Repeat business is the best review any customer could give, I won't go anywhere else!!

Shout out to doctor stender and his staff.the office manager at the front desk is so helpful and…read morenice to work with. The whole crew is just great. In this tech era its nice to see old school quality still being done the way it is supposed to be done. Thanks for everything. Ill be making an appt as soon as my hip is better. Thanks again,steve o

I had a very pleasant experience with Dr Stender and his staff. I chose this practice because it…read morewas the only one of 2 in the area that accepted my health insurance. It's about 25 miles away but worth it to be covered for oral surgery. When I went to Dr Stender's office for the initial consultation the staff was very nice. During the consult, the doctor and his assistant were cheerful. I felt like I was with friends. Dr explained the procedure in detail but in layman's terms. His receptionist told me the approximate copay which was within a few dollars of the actual amount. I left confident that what seemed like a major thing- crown lengthening (bone shaving), was a minor operation. It turned out to be routine and minor oral surgery. In fact, I drove myself to and from the office on the day of the surgery. Dr Stender skillfully applied local anesthesia. It didn't hurt when he inserted any of the needles nor when he did the surgery. I was only there for about 45 minutes from parking my car to heading back home. I had no pain afterwards and I did apply a cold pack for the first couple of hours per instructions. I never took any pain meds and returned a week later to have stitches removed. I had no discomfort or complications. I highly recommend Dr Stender and his associates. He always used my preferred nickname which is more than I can say for some of my co-workers :-) if you're looking for excellent service from competent and personable professionals look no further.

My husband and I have been extremely pleased with the services of Dr. Phan - he has taken great…read morecare of my husband. They were able to get my husband in early to be seen, and the appointment ran very smoothly. We really appreciate his approach to hemoroidal removal and hernia repairs. We will continue to recommend him to others!

From the owner: General Surgery of Lancaster is affiliated with UPMC Pinnacle Lancaster and UPMC Pinnacle Lititz:…read morefull-service hospitals serving the Lancaster County area and the surrounding communities. Located in two convenient locations, UPMC Pinnacle Lancaster in downtown Lancaster and UPMC Pinnacle Lititz in scenic Lititz, both offer a wide range of health care services in a variety of specialty areas.

Watch how your billing goes! I was charged in full by Dr. Christman's office and my insurance has…read moresent them multiple payments since July. Here it is, October, and I have received no payments for the monies that I had already paid in full. To top it off, the insurance company has stated that they have a contract with this office and they should have deducted the amount rather than charged me in full to begin with. Looks like I'll be going to small claims to get my money. Aside from the sketchy billing department, I was treated by a young dental hygienist who was no where near as gentle as the lady they had 2 years ago, They had to give me extra local anesthesia the first quadrant yet when they did the next round a week later they decided to not bother with the extra anesthesia when they already knew I required more. I was jumping around like a fish with every poke. Fun times.

I was referred by my dentist for one procedure (gum graft buccal) and I had the choice of 2…read moredifferent periodontists. Dr. Christman's office had the first opening months later. After an examination, Dr. Christman told me that I needed 2 different procedures - the one diagnosed by my family dentist and another procedure on top of it. I was very nervous and decided to get a second opinion. When I went to a dentist for the second opinion, he was very angry and said that I didn't need the second procedure that the tooth wasn't bad enough to require another procedure. I was very upset and cancelled everything with this group and went to another periodontist who completed only the needed surgery. They did forward all my records to the second dentist.

Here I go again, sharing an excellent dining find for you. It's the cafeteria within Lancaster's…read moreGeneral Health Suburban Pavilion. I have been seeing several physicians over there, but now my routine starts me off in their cafeteria, unless I have to give blood - then it's blood work, followed by food, followed by doctor's appointment/s. I mainly come for breakfast. All the necessary, filling breakfast staples are there (plus extras): bacon, scrambled eggs, pancakes, toast, bagels, fruit, yogurt, oatmeal, cottage cheese, chipped beef w/ gravy and then, you have your chips/cookies/beverages. It's all good (honest) and wallet friendly. I love their bacon; it's hard to resist at one strip and my hubby, always devours their creamed chipped beef - scraping all the gravy from his cardboard container, onto his spoon till there's not a spec left.

STAY AWAY IF YOU DO NOT WANT $13,000 FACILITY FEE!!!!! Just…read morefor spine injection. Sorry, but people should know what you charge for your facility. Care was decent, but not worth that much money for my visit. It was actually over $13,000 charged. Be careful what you are signing up for.

They have improved since i started with them many years ago. However I still have issues with them…read more I send messages via MyLGHhealth. They respond but heir replies tell me they didn't comprehend what I wrote. Communication is poor. Dr recommends meds to lower my diastolic numbers because of an aortic aneurysm then gives up saying my numbers are now good when they are the same as when he first decided they needed lowering and started prescribing meds. So now I'm running drugs through my body without getting results! Seems unwilling to keep with the plan and keep trying meds until we find what works and with side effects I can tolerate. Most nurses i speak with when i call are pleasant, but a few are not helpful in any way. Recent blood test was prescribed. Got a message from a nurse that I was late on getting the test. In all my blood tests over decades with a variety of Dr's I've never heard of such a thing. I get the tests when it suits me and have never been given deadlines. They make demands on me but they rarely do what they are supposed to do. I don't get the impression that they are interested in listening to me. I finally had to tell my Dr that I make all decisions concerning my health. He can recommend and educate but I make the final decisions unless I am unconscious. Then he makes the decisions following my advanced directives.

This place is an administrative nightmare. Twenty-minute+ wait time to make an appointment (in…read morefairness this was back in September). Follow-up visit necessary in late April, advised to call in early March to set up appointment. Here it is, March 2, and was just told no appointments are available in April or May. BTW, wait-time for a scheduler has improved, but only to a 13 minute wait. Still ridiculous. OK, let's do an appointment in June. "Sorry, we only schedule 2 months out so June appointments aren't available yet". Umm, is it still 1962 and you're scheduling with a ratty old appointment book with cross-outs all over the place? Avoid the stress (it'll be good for your heart) and find a cardiologist not affiliated with this train-wreck of an organization. It's a great idea but the implementation has failed on every level. p.s. Just when I was pondering that it couldn't be more difficult trying to deal with this group, I received a phone call with an offer of an appointment in May, but it's 15 miles away, 12 more miles from the office I called, so yeah, they did manage to make it even more difficult.

Terrible! Doctor Hernandez is a great surgeon but has no idea the importance of having a kind…read morecompassionate relationship with patient. First visit to discuss need for surgery or options, he walks in room at 8 AM yawning (like this is going to be boring) my husband and daughter were with me as they were both concerned about my issues. The only way Dr Hernandez could even guess which person was the patient was by seeing age, birthdate and female, but he made no attempt to introduce himself or learn anything about me. Every question I asked was answered with a one or two word snarky answer. He refused to answer any post surgery questions via portal or my phone calls to nurse line! He definitely has an attitude, "I'm a good surgeon and to Hell with you"! I've had 18 surgeries in 82 years and he had the most arrogant demeanor of any surgeon I ever encountered! I am not a difficult patient, I do not need to be catered to, i only need to be treated with respect! When I had my first post op visit with him, he had not reviewed anything, I asked if he had PT report from my therapist in Florida, he said no, as he was scrolling on computer I saw the report and told him so! I asked him about my most recent ex ray, he pulled up old ex ray and proceeded to show me arthritis in my neck, showed me nothing about the after surgery ex ray, I found out later he had not even reviewed it at that point!

I would rate the doctor as reasonable as I can due to one visit. He's honest and practical…read more HOWEVER!!! Their scheduling people leave a lot to desire. The day I was in the office she began to complain about my insurance and gave the doctor a bit of a hard time as well about it. She went ahead and scheduled me even against her desire too and 45 minutes later called me and moved my surgery date, which I was ok with because it was the same week. 3 days before the surgery I call to confirm and I come to find out that I wasn't scheduled. When speaking with the scheduler, she claimed they rejected the location but when I spoke with my insurance carrier they said they approved it and told her that! They new her name and time of call. Then she has the never to tell me to wait 3 more weeks! Unprofessional. Unrealistic and not a way to behave for a medical office.