This location is always my go-to for last minute emergency issues. They are always so pleasant, the…read moredoctor are always so kind and considerate, and the nursing staff are always so helpful. I always feel seen and heard visiting this location. I never feel rushed and if anything I feel comfortable and at ease. I've gone in from everything from a cold, to cuts, to all allergic reactions and they're always so quick to help. It's great as well because they have an in-house pharmacy for some prescriptions so it's nice not having to travel to an additional pharmacy to pick things up if you do get prescribed something. I've also done a CT here as well when I was experiencing vertigo and it was the most seamless experience.

Horrible billing practices. STAY AWAY…read more Dropped in for urgent care for my son in November and was told they are out of network with UHC. Wasn't a concern as we have OON Urgent care coverage via our employer (which I showed to the person checking me in) so we proceeded. What they aren't transparent about is that they don't bill for Urgent Care, they bill it as an office visit. Why didn't the front desk mention they weren't an urgent care clinic?! When you call billing they stone wall you saying they aren't urgent care, they are primary care. No one believes Zoom Care is primary care, it is not how they brand themselves either. Never mind the PDF billing receipts says "Zoom Care Urgent Care" at the top. If you ask to speak to a supervisor, they aren't able to take calls. If you ask to have someone call you, they don't make calls. If you ask how billing issues are typically disputed, they say you call them (i.e. they will stonewall you). Mejla, my billing rep, was ROUGH on the call - very dismissive, interrupted, and was giving an attitude once I expressed the slightest frustration with the situation. Girl, go work for an ethical company, I'm sure you will be happier. Further, the consumer scheduling experience via the website doesn't indicate it's not urgent care, nor does it indicate their billing practices. In an urgent situation you are supposed to schedule and then navigate to another part of their website to read their billing practices.

My doctor recently ordered an MRI of my abdomen. I already knew that one of those closed MRI's…read morewasn't going to work for me, so I asked for a referral to Open Advanced MRI NW. My husband had gone there when he had a shoulder replacement so I pretty much knew what to expect. Two days before my appt, one of the receptionists called to let me know how to prepare for my MRI: no food four hours before (thank goodness my morning coffee was OK), no metal on my person or clothing, wear loose fitting comfy clothing and try to drink some water about an hour before. I arrived for my appt 20 minutes early and filled out a few forms. My temperature was taken and everyone, including myself, wore masks. My insurance card and driver's license were wiped down with disinfectant before being returned to me. Ah, these times of COVID-19! Shortly, I was given a locker to stow my purse and coat, then taken into the procedure room. The technician, Stephanie, was very nice and explained everything as we went along. I lay on the MRI table and Stephanie got me situated. It was comfortably padded but I asked for an extra pillow to prop my head up a bit more. The entire machine was open all around, no claustrophobic feeling at all. And no pain whatsoever. Headphones are provided but mine only played white noise and I did hear the loudness of the machine (kinda like a percussion drum section but really loud) and I did keep my eyes tightly shut the whole time. I peeked only once and yes, my face was very close to the ceiling of the machine. I had to take deep breathes and hold it a number of times and the drum-like banging of the machine helped me count how long I was holding my breath. I am larger than the average bear and really appreciated Stephanie's kindness and no-judgment manner. I read on their website that they can accommodate a 450 pound person (550 on another write up) and even though I am no where near that large, it eased my anxiety immensely. They will give you a mild sedative if you think you need it but I was just fine. Having medical procedures is never any fun but when the anxiety is eased, it's definitely more tolerable. I highly recommend Open Advanced MRI NW. The only drawback is that your insurance may not cover as much as you'd like. I haven't received a bill yet, so I'm not really sure how much I will have to pay out of pocket, if anything. Now I just have to wait a few days for my results. Keeping my fingers crossed.

I get claustrophobic, so tried to make an appointment for a no contrast MRI on my neck. I have a…read moreMedicare Advantage plan thru Blue Cross/ Blue Shield. The scheduler informed me the facility no longer accepts Medicare plans, so the MRI would cost $700. Way steeper than my insurance requires. Guess they don't like people over 65.

I have very weak ligaments, so it seems like I'm always spraining something. Rather than go wait…read moreat an emergency room for hours, I just head over to these guys. Very professional service and they have referred me to other tests like MRI's when needed.

This is a great place to go to if you want to be seen right away. I would do follow-up care…read moresomewhere else. Before you go, check your insurance, because they do not check your insurance. I was given 2 knee braces, telling me that insurance would cover the knee braces. My insurance did not cover the knee braces; each one is $250 each. I can buy them cheaper on Amazon. Plus they do not fit right. When I called, they were rude, made me feel like it was my fault.

They were very compassionate and understanding. I appreciated them setting me up with the right…read morereferral's and appointments post visit.

TERRIBLE experience; I was 5 min late to my appointment to get a tetanus shot and they wouldn't see…read moreme. Go anywhere else.

Exceptional Care As…read morea seasoned healthcare provider, I believe concierge care provides the highest personalized, sensitive and compassionate care a patient deserves. My caring doctor at the Baskin Clinic caught a potentially life-threatening illness. She closely guided me through the ER, hospitalization, and follow-up care. All of the medical complications did not slow down her steadfast support. Over the years I have worked with numerous doctors, both as as a inpatient and outpatient RN, and now my primary care doctor stands out as exceptional. I am exceedingly grateful for the care given by the Baskin Clinic.

Be very cautious. Have a look at the trends of publicly available reviews of this clinic. Take a…read morelook at the reviews on Apple App Store and Google Play Store of Baskins new chosen app SigmaMD you are forced to use for your hipaa data, test results, scheduling and communication. It doesn't work. It's unproven. It's poorly rated. You will be very frustrated. You may want to consider a clinic that considers their patients. Stay safe Oregonians!

Spineless and illegal billing practices. They upcode and overbill your insurance company while…read moreyou're not looking. Report them to the Oregon DOJ.

New patient who drove 45 min for appt only to not be able to find the door. Suite 130 had a sign to…read morego west entrance and walked all around for it to not be there. Called, sat on hold and someone so nicely came to find me only for me to walk around the whole building again in the rain to be told I missed my appt only being 10 min late. Site couldn't do anything for me basically and didn't care to try and make it better.

Do not use for primary care. It is a bait and switch. I…read morescheduled an annual physical. The first two times I scheduled with Julie Passon at the Wilsonville clinic. Both times, in an email the day before, I had confirmations with an entirely different provider, a man Christian. I had to cancel those because all I wanted was a Pap smear, which I did not want a man to do so. I had to make 3 separate appointments before I got an appointment with a female provider, causing a delay of 2 months. When I arrived for actual healthcare, a Pap smear, physical, or both, I made it clear that I was there for that, but my priority was a Pap smear. I was not given paperwork to fill out my history in the office myself, or beforehand. I told them I was a cash pay patient, had a crowd sharing healthcare plan (CrowdHealth). I made it very clear that I had no insurance and asked what the visit would cost. I told them I wanted to pay before I left and also wanted to know what the cost would be. They said they didn't know, it would depend on what the PA decided to do. The lady at the front desk said there were three different cost possibilities starting at $175, but up to just a few hundred dollars. My wait in the lobby was very brief, because I was right on time, and then an MA weighed me and did my vitals, then placed me in a room. I thought it was strange that she left without telling me to get undressed. After a few minutes, PA Kelly King entered the room. She was very nice. She sat down and informed me that she needed to get a history, and that we would talk about getting an exam later. What? That's literally what I made the appointment for. an exam.I am an ER nurse and I know very well how easy it is to enter data. I placed peoples histories and medication list in the chart for my job, but even a I placed peoples histories and medication list in the chart for my job, but even an MA can do that. Since when is it impossible to do an exam on the patient when doing their history? Anytime somebody is getting a physical there's going to be a history taken as well. I could've filled out my own history, family history and medications. That is all she spent time on, asking about these 3. No exam. That is data entry and not something a PA needs to do while a patient in the room. I did not book a data entry appointment. PA King said mid appointment she would not address any other health concerns within an annual physical this appointment. She said I would have to come back. What an idiotic process. I had recent blood work 4 months ago with LabCorp that I tried to show her. She did not want to see it. I offered to send these records of my recent labs to the office, and she said the front desk would take care of it afterward. When escorted out to the front desk, they wanted me to sign a release of records, even though I said I could print them and bring them in. I waited 25 min in the lobby while the reception staff said they still could not tell me the cost of my visit, because PA King had not entered the diagnostic codes, then that the bill was very high and I should wait and go home until they fix it. I explained before, and after I wanted same day cost & to pay. Then this morning I got an email that my bill was $726, all to be questioned by a PA about information I could've literally entered myself online. My Pap smear was converted to a data entry visit. What other industry do they absolutely refuse to tell you what something is going to cost beforehand, or afterward? In what other industry do you book an appointment for a product A, then get given product B, then they still won't tell you the cost? Healthcare is a total scam. This is coming from an experienced nurse, someone who's practiced medicine for 31 years as an ER nurse. In what insane world should a PA be able to charge $726 for 15 minutes worth of data entry basic work? That's $2904 per hour for just one PA out of several in that clinic. This was a scam, and I did not get the product that I directly asked for at the front desk, made appt. for, nor any transparency in the cost.

Scheduled an appointment and showed up, but then was told my insurance wasn't accepted through this…read morecompany. I've been to a zoom care in the last year.... also I had to take photos of my insurance card to make the appointment and it never said it was improper insurance or any identifiers showing me my insurance wasn't accepted here. Waste of my time for being sick a week.

I have gone here for so many different things. I've seen Dr. Dewitt for food sensitivity testing,…read moreDr Leslie for my PCP, Dr Seth for ultrasounds when I was pregnant and other issues, my daughter has seen Dr Seth for ultrasound, my husband uses Dr Seth for his PCP. Great providers who really care, are extremely knowledgeable and holistically focused which are in alignment with my views. Dr Dewitt also does tongue tie releases and I've seen great results with the babies she works on. They really go above and beyond. Love that they have virtual or in person appointments and love that it doesn't feel like a hospital setting at all, it's very cozy and warm

I had an incredible experience working with everyone at Canyon Medical. I met with Leslie and Karen…read moreand can't say enough good things about them both! I felt heard and supported throughout my entire pregnancy. Karen talked me through my concerns of having a big baby and going over my due date. She gave me tips to get my baby in a good position for delivery, and I feel they really helped as my labor was only 3.5 hours total from start to finish. I felt so calm once I got to the birth center and had Karen and 2 of her assistants help me have the birth of my dreams. I especially loved the time shortly after my baby was born where we were left alone in the room and able to bond with our new baby without being constantly interrupted. The birthing suite was so homey and we have had no problems with billing whatsoever. (They actually over estimated my cost with insurance and I got a partial refund!) Canyon was the perfect place for us.