If I could give zero stars I would. I have had multiple frustrating experiences with this office…read moresince Dr. Jordon left, and I cancan no longer recommend them to anyone who values reliable and compassionate care for their animals. Despite being listed as open at 8am, it's rare to get anyone on the phone before 8:30 or even 8:45. They close early randomly -especially on Fridays- and are closed midweek, making access to care incredibly difficult. When I called about an urgent medication refill for a condition that can result in serious bleeding if untreated, it took them 4 days to get the medication ready. That kind of delay is unacceptable and dangerous. The front desk staff consistently fail to take accurate messages. I've gone in multiple times to pick up prescription food or medication (that I called ahead for and they confirmed it would be ready), only to find that they have the wrong items, or nothing was ready at all. It's a waste of time and shows they have zero attention to detail. This kind of negligence is not only frustrating - it's incredibly dangerous! There have been times I was told they were open but couldn't schedule an appointment because they had no vet in house that day. If you don't have a vet in house, why are you open?! Even for urgent issues, they routinely refer you to urgent care or ER, rather than taking responsibility for established pets in their care. The urgent care clinics they refer you to don't open until 12 and are by appointment (unless you are willing to wait all day and possibly not be seen because appointments get priority- would have been nice for them to tell me that prior to suggesting I go there). And if you want to speak with a vet directly? Good luck! Getting a call back from an actual vet is impossible. Last time I requested to speak with the vet concerning an ongoing issue with one of my pets, it took THREE WEEKS to get a call back. By that time, I had already sought care from another vet. This clinic is DISORGANIZED, UNRESPONSIVE, LACKS ACCOUNTABILITY, and the urgency and professionalism that pet owners and their pets deserve. I strongly recommend looking elsewhere if you value competent, attentive care for your pets that also prioritize your pet's health-and your time- seriously.

I took my 17 year old kitty in to Dr. Heidi Jordan at Lucky Pet Animal Hospital in Berwick, ME…read more Dr. Jordan was thorough with her exam. She and her entire staff are exemplary in their knowledge, kindness, and compassion toward their patients and their owners. My cat, Sammy, was given some on-the-spot treatment. Dr. Jordan thoroughly explained his condition to me and outlined her treatment plan for him. I highly recommend Lucky Pet Animal Hospital. Dr. Jordan and her team are unparalleled in their level of veterinary care and concern for our pets.

Hello. We have been here previously for our bunny, the first time we visited went quite well,…read morehowever the 2nd time we arrived, we spoke with the vet on our bunny's condition. She was not eating, (3+ days.) unless it was softer things like fruit, and as well as not having her usual energy and jumps. She had lost weight, and didn't smell the best due to her sickness and unable to clean herself, and due to that, the vet barely touched her. We got booked a late appointment, when the vet called us he was very quick with examining her weight and behavior, not a full checkup, despite the price we paid. He never checked her mouth, he provided us medicine in case there was an infection, however, whenever she'd chew, her teeth made a noise. We managed to blend up hay and her other food, and she was so hungry she'd take it. Our rabbit had an overgrown tooth, causing this reaction out of her, and nothing was done about it. Come mothers day, the bunny had passed.

Had a great experience here with our first visit last month. Our usual vet was booked out almost a…read moremonth and we couldn't wait that long so we decided to give Central Park a call. Covid has thrown all sorts of weird and wacky new procedures our way but everyone here was great. I called to let them know I was there, they called back to get some info about my dog and then they came right out to the car to get her. After her visit, the vet called, he was SO nice and thoroughly explained what he thought was wrong and talked about the medicine he would send out with her. The price was almost MUCH better than any other vet I've been to in the area. Will definitely be switching both dogs to make this our permanent vet.

New to Piscataqua Animal Hospital & Supply but am so…read moreimpressed with the entire practice. The staff is pleasant, considerate and accommodating and Dr. Michelle Gorayeb is very kind, caring and professional. Her warmth and sensitivity toward our very elderly Yorkie was both touching and refreshing. HIGHLY recommend.

Piscataqua Animal Hospital is amazing! We have been going there for almost 5 years and I would…read morenever go anywhere else. The entire staff is always so welcoming and understanding...even when you have a million questions. Dr. Marchell is a fantastic doctor and so personable. I would 100% recommend bringing your furbabies to these wonderful people! They truly are amazing. Thank you for being so great to Winston!

Great people The love and take wonderful care of our pets…read moreGreat setup for dogs/cats I always enjoy my visits all of them Wonderful people I really like this practice

Our cat was well-loved and taken care of by vet staff when brought in for an emergency visit at…read moreBroadview on short notice. My partner and I were given insightful information from staff on why our cat's health concerns could be occurring, and what we can do to best treat those concerns. We were met with smiles and warm greetings from each member of the team we came across as soon as we walked through the doors to a feline-only area - which greatly reduced our cat's vet-related anxiety. Our vet, Dr. Simoneau, was so patient, caring, and informative. We give our kindest regards and appreciation to their compassionate team!

My dog boarded with them for a week, I am so happy w the care and cleanliness of the facility! Will…read moredefinitely return

We always bring our dogs to Countrybrook. They are well cared for and happy there. Staff are…read morefriendly and care about the animals in their care.

The worst part about moving from New Hampshire to Boston was having to give up Great Bay Pet…read moreSitting. Val is very professional, responsible, and a real pet lover. She takes very thorough notes about each pet, and goes out of her way to give them attention and love. She always checked in via text on the day we were supposed to return from a trip, just to make sure we made it home and the cats were okay.

When I moved to Portsmouth, I interviewed a number of pet sitters for my indoor cat. The moment…read moreVal came into my apartment, she greated my cat and got down on the floor with him. He took to her instantly! Val is reliable, pleasant, prompt and very professional. I've gone on both short and long trips and I never have to worry about my baby because I know he is in good hands with Val. I would highly recommend her to anyone looking for pet care!

It truly saddens me that my dog had to sit in a crate for hours on ends for a tech to show up…read more Instead of them just letting us know when the tech is there for us to bring our sweet pooch in, they rather have him sit in a crate alone for hours. It is truly sad that they would have him just sitting there, instead of with his family and they could just call us when the tech shows to bring him in. Very very disappointed in this place for supposedly how wonderful they are. Seem to be a place that only cares about money, and not you sweet pets

Very recently my cat had an infection in his paw; Kennebunk Veterinary office got me in quickly and…read morewe were seen by Dr. O and his Assistant. They were great and immediately I knew my boy was in capable, kind hands. He is doing so well now and is back to his playful self thanks to excellent veterinary care. Thank you Dr. O and Isabelle!! Terry

Brought our puppy here to be trained and we went with a "group class"…read more The other dog in the same exact room and area as our dog made the training impossible, because each dog was just distracted by the other one. The classes went okay at first until the end of them when the trainer said we're going to work on "socializing". The other dog was much much larger and quickly came over to ours and overpowering, literally pinning our dog to the ground. The trainer stated that our dog would "bite or bark when they don't feel safe" but instead, our little dog simply lied down and peed himself because he was so scared... This evidently caused behavioral issues with our puppy and caused him to be scared of other dogs and strangers. HIGHLY do NOT recommend bringing your dog here to be trained... Also the prices of items there are absurd

Every staff interaction I have had has been absolutely wonderful. My questions are always answered…read moreand the grooming staff are great as well! This is my go-to for all my pet needs!