Such a wonderful insurance company. I worked with Lori and she truly helped take care of all the…read morehard work for me!!!

From the owner: At the Theresa Woolard Insurance Agency, we take pride in our hometown feel, and in providing…read moreexcellent customer service. We place an emphasis on Farmers Friendly Reviews (FFRs), and our all-female staff brings an attentive expertise to addressing your coverage and insurance needs. This office has been serving the community for over 50 years. Our office is located across the street from Courthouse Cafe and Mister Jims, in the same building as (but at the opposite end of) Chanellos Pizza. We are just off of Battlefield Blvd. If you are on Mt. Pleasant Rd., go just past the light at Battlefield Blvd., which turns into Johnstown Rd. Lets start a friendly and informative conversation today about what matters most.

If you're looking for the BEST PRICES and admirable insurance brokers that will provide you with…read morethe best services and treat you like family then Epps Financial is where you want to go. Changed the process and experience of finding great health insurance for a great price for me.

Not knowing the younger staff, the owner Stan Epps has a bad nuance of calling clients at 6:30am in…read morethe morning. More important I verbally terminated an insurance plan much too expensive PRIOR to the deadline. Mr Stanley Epps Sr DID NOT follow through and now I am stuck in a financial bind for all of 2024! Do not trust this company at all with their services!

We were very impressed with Mike and Brittney. They answered all of our questions and we left the…read moreoffice with a new insurance company and agent. I like the fact that we could talk face to face instead of by phone or online. He gave us plenty of options so we could compare cost and keep it within our budget. Great customer service and we hope to be with State Farm for a long time!

I can't believe the way I was treated. I would never talk to anybody the way I was just I…read moreappreciate but the person I talk to wouldn't even give me their name and because I was 10 minutes before they were about to I was treated like trash Mike whoever you are I would never let anybody represent me like this. This is absolutely absurd that anybody would treat another human being the way I was treated just because I wasn't there previous Customer. Anybody in the Chesapeake area please please stay away. It is all over social media. No wonder they barely have three stars. If you guys like to be treated bad please come here.

Jenel is legitimately one of the most amazing, wonderful, and kind individuals i have ever spoken…read moreto among insurance companies. I have been stressed for weeks over insurance issues, and when I spoke to her today she not only made me feel at ease, she offered me grace for being human and using my insurance. Amazing character, business, insurance company, and office!

Years ago my State Farm agent retired and I was transferred to Jenel. Unbeknownst to me at the…read moretime, I hit the jackpot. Jenel and her staff are awesome. In the 20 plus years I've had Jenel I have survived a house fire and a hit and run accident. They were and continue to be amazing through these difficult situations. Recently I added a teenage driver to the policy. They made it as painless as possible. You won't regret choosing Jenel and her staff!

We have an awesome staff of people. Our agents are dedicated to providing you with quality service…read more We will ensure you understand your policy and even help you review non Allstate policies to ensure you have the appropriate coverage

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Chesapeake. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Chesapeake residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Chesapeake today.

Lack of customer service and doesn't respond most of the time. When you do get a response it's…read morenegative. I would not recommend using this office.

We insured our boat through this office and Mike Bettencourt was our agent. The office is…read moreactually run by Mike and his wife Natalie and they make a really good insurance team. Boat insurance can be a bit tricky and we had to shop around to get the best price while not sacrificing coverage. Mike was able to provide us with exactly the coverage we were looking for at the right price. The office is conveniently located near Greenbrier Mall in case you prefer the hands on, gotta go to the office - otherwise it can all be handled via email, fax and postal mail. We, knock on wood, never had to actually submit a claim which was nice. Every single change we made to the policy was handled quickly and done correctly the first time. My biggest pet peeve with insurance agencies is having to redo the paperwork because a detail was missed - not the case with this office, Mike or Natalie Bettencourt. I would highly recommend this office to anyone seeking to cover their home, boat or life insurance.

I was in the market for business insurance and Iris came highly recommended from a trusted friend…read moreof mine that used to be my insurance agent. I called the office and was directed to Gabrielle for assistance. I told her what I was looking for and she immediately was able to get me going in the right direction. After a quick conference call with a broker, the paperwork was prepared and ready to sign the same afternoon. I went to the office to sign and was greeted with friendly customer service. The entire process was seamless and am looking forward to having them manage my other policies in the near future.

Been with this Farmers Insurance group lead by Mrs. Nance for several years and I have to say, it's…read morebeen a pleasure every step of the way.