I needed to be seen for something and didn't want to go to an ER. It is likely a viral illness. My…read moreson and I had the same symptoms. When we arrived after booking our appointments online, we were promptly seen and triaged. The PA was thorough and conducted appropriate lab work. We left with appropriate care. This visit was much better than the first one I made with them. My son and I received great care. I would go back to them again for similar symptoms. When looking at their ratings versus other facilities in the area that were open today - they had the best ratings and once we arrived they got patients in and out quickly.

Staff and doctors are amazing. It's the now 3rd party billing that makes AFC horrible…read more The 3rd party billing is in a "different" country. And they've screwed up my families billing to many times to count. We have 2, yes two forms of health insurance. When you try to call to fix the issue, you can't understand what they are saying except for "that's your bill, pay now?" "We bill you, you pay" Avoid the medical billing shakedown from these 3rd party mobsters. They'll have you in collections for thousands over a aspirin that you never took. They do medical billing code like they are playing a game of bingo. AFC, if you want to be a better place, ditch the 3rd party mobsters and con artists. Staff and doctors are great, not worth dealing with a shakedown for your money because they have no idea how to bill your insurance.

I've been seeing a resident at LewisGale Physicians Family and Academic Medicine - Valley View…read more This is the worst health care i've ever received. A resident miscoded a visit Medicare should have covered but didn't. The resident's supervisor did not respond to my email in their system. The billing department said they'd help me on multiple occasions, eventually comprehending that it was miscoding, but they did not succeed. So I'm out hundred of dollars and haven't seen in a general practitioner in over a year.

After concluding a full visit complete with a follow-up appointment, I'm happy to report that I've…read morehad the most positive experience with Casey (PA-C) and other staff at this location, and I certainly hope this is just the beginning. ++ Casey was courteous, thorough, friendly, funny, knowledgeable, and patient. Mindy, medical assistant conducted the first part of my physical exam, then Casey took over the rest. She truly took her time and paid attention, and the visit couldn't have gone any better. Lab in the same building, and the staff was efficient and friendly. This was also the first time in a long time where a blood draw didn't cause massive bruising. Thank you! Appointment reminder phone call (and a message if you miss the call). Good-sized parking lot.

A great family practice staffed with quality personnel. Dr. Dan is amazing, as is Christine. Anna…read morehas been a great addition to the staff. They get to know you personally and become like family. Great doctor giving great care.

Support staff is excellent; very kind, and helpful!…read more The practice has one doctor who is not very knowledgeable about anything outside of normal. I would not recommend the practice for anything other than routine medical care.

The care was horrible. My appointment was at 8:00 for a simple checkup which should take 15 minutes…read moretops. We finally got called back to the room at 8:25 and then waited another 10 minutes for the doctor. I was late to my appointment that was after this one and we had planned the time with much room for slight delays. I find this ridiculous.

Was recommended to Dr. Tompkins and thankfully so. He has been so attentive in trying help me when…read moreothers in his field have not been able to. Also, his staff seems to mimic his genuine interest in his patients.

Took my dad to the appointment to see the gastrologist for his stomach. I was pleasantly surprised…read moreeveryone in the office from the check in desk to the triage nurse were very caring and nice. We ended up seeing the physician assistant Amy and she was absolutely wonderful. She explained everything to my dad. Listen to all his concerns looked at all of his records before she came up with a plan to treat him. She wasn't ready to just go into having procedures done but more willing to treat the problem before we had to do the next step. She was caring an compassionate, which is where these days. Whole experience was great for my dad as it is his mind and mine as well. Highly recommend everyone in this office.

Very sweet and considerate staff. Doctors take the time to hear all of your concerns (i always have…read morea lot) and they thoroughly talk you through all of your options for treatment. I always feel very cared for when I go there. Highly recommend!!