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    Lewis Gale Physicians

    5.0 (2 reviews)
    Closed Closed
    Updated 1 month ago

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    LewisGale Medical Center

    LewisGale Medical Center

    2.0(53 reviews)
    0.1 mi

    Review Title: Severe Medical Misdiagnosis & Violation of Rights…read moreI was brought to this ER in the middle of a life-threatening medical crisis caused by a toxic interaction between my daily Wellbutrin (bupropion), Effexor, and a standard dose of DXM. Wellbutrin is a known potent inhibitor that can cause DXM levels to spike to toxic, dissociative levels. Instead of identifying this pharmacological emergency (Serotonin Syndrome/Toxidrome), the staff dismissed my involuntary physical thrashing and confusion as "behavioral issues." I was denied a medical bed and involuntarily committed to a psych ward for over a week. While there, I was coerced into taking Olanzapine under the threat of a 2-week extension if I refused. This was a documented substance-induced episode, not a psychiatric one. The hospital's failure to screen for this well-known drug interaction led to medical trauma and a total violation of my rights. I am sharing this so others on maintenance medications know this facility may prioritize a psychiatric label over actual toxicological care.

    I came here when I totally lost coordination and feeling in my legs and they went straight to worst…read morecase scenario and eliminated everything on the list until they found the cause. 5 days later I am walking on my own and feel 10 times better overall. The Nursing and Housekeeping staff are fantastic, professional, helpful, overall just good people. (Especially, Holly, RN that works on the 5th floor. She actually had time and actually sat down with me and just talked, nothing medical, just small talk) The doctors are very knowledgeable and good at the specific fields, just wish they had better communication between themselves and their patients.

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    LewisGale Medical Center - Television in the room

    Television in the room

    LewisGale Medical Center - Private bathroom in blue ridge surgery

    Private bathroom in blue ridge surgery

    LewisGale Medical Center - Private room in blue ridge surgery

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    AFC Urgent Care Roanoke

    AFC Urgent Care Roanoke

    3.2(37 reviews)
    4.1 mi

    Staff and doctors are amazing. It's the now 3rd party billing that makes AFC horrible…read more The 3rd party billing is in a "different" country. And they've screwed up my families billing to many times to count. We have 2, yes two forms of health insurance. When you try to call to fix the issue, you can't understand what they are saying except for "that's your bill, pay now?" "We bill you, you pay" Avoid the medical billing shakedown from these 3rd party mobsters. They'll have you in collections for thousands over a aspirin that you never took. They do medical billing code like they are playing a game of bingo. AFC, if you want to be a better place, ditch the 3rd party mobsters and con artists. Staff and doctors are great, not worth dealing with a shakedown for your money because they have no idea how to bill your insurance.

    Online registration and appointment option is wonderful. Everything is done before you go so no…read morewait or anything to fill out. Staff is friendly and there's plenty of parking. The doctor was very nice and they did a Covid/flu test in office. Luckily it might be allergies or the cold thats going around. The offices are clean and comfortable and it was a very smooth, no wait visit. They do labs and other tests as well as physicals too so this is a convenient option if you're waiting for your doctors to fit you in or get sick during the weekend, as we did. It's in the same plaza as Kroger in the left corner. Easy to find and convenient.

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    AFC Urgent Care Roanoke
    AFC Urgent Care Roanoke
    AFC Urgent Care Roanoke

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    Lewis Gale Physicians - medcenters - Updated May 2026

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