This was my first time visiting this hospital, but I'm glad I did decide to come here. The entire…read morestaff is attentive, friendly and knowledgeable. The hospital is really clean and you must wear your face masks. :-) When I came in, the security guard got me a wheelchair and wheeled me to the desk to check in, while my husband parked. I was checked in really fast, and than went to get my vitals done and etc. Five minutes later, Dr. Nolan and Nurse Taylor. I described my issue and was diagnosed with Piriformis syndrome. I am in so much pain with my back and legs. Thank God I am really healthy, just this pain and muscle spasms. I was given two prescriptions, and before I left, I was given some medicine to relieve me from the pain. I will be fine in a few days. Thank you Dr. Nolan, Nurse Taylor and staff. My visit was nice.

Dangerous hospital!…read more Some of the most incompetent staff in a hospital I've ever had to deal with. Absolutely nobody bothered to read my chart at all. Evidently , they don't even give you lifesaving blood clotting medications at saint cloud hospital before your procedures anymore. That's right if you need Humate-P they will make you go off-site to an infusion center. Since when can't a hospital administer a life saving blood clotting , medication? I finally got a staff member to admit they won't adminestor it there anymore because I would be taking up a bed for too long. And they could put another patient in that bed , and that's why I need to leave the facility to get my life saving medication. When I asked , what would happen if I would require a second dose of this medication , because that has happened , many times before , I was told I would have to leave to get another dose. So if I was to have surgery or a medical procedure , I would be required to leave the hospital after surgery , even to get another dose of Humate-P. This new policy of theirs , will kill people. I have had two surgeries in the past at this hospital and this has never been required before. Whoever has changed this and made it a policy for someone to have to leave to get a life saving blood clotting medication before and after procedures or surgeries is an IDIOT. So to everyone who requires extra medications like Humate-P before or after a medical procedure or surgery , this is not a safe hospital for you to be at. You are now required to go offsite to an infusion center to get life saving blood clotting medication. Shame on you for this dumb policy!

I recently was reminded to leave reviews when I have a good experience. While I have had a few…read moreexperiences here I wanted to focus on my infant's admission to the ER and pediatric unit for care. I was anxious because my child had breathing problems and I had a bad experience in Mississippi a few months prior when my child had bronchiolitis. Here was vastly different. We were taken in right away due to concern maybe food was stuck in the airway. It ended up being a swollen airway instead from choking on a piece of food. Right away, the nurses tried to distract him, comfort us, providing toy and blanket. During a particular difficult exam the nurses held my child for me because it was clearly going to upset my baby. I was already shocked at how kind everyone was after my last experience. Once admitted for care the nurses informed me they had someone who would come by with toys/DVDs to distract my baby as well as watch my infant briefly so I could move my car parked in ER area. My husband was out of town so I appreciated the help. I was worried about managing all the wires attached, but a nurse also provided a onesie so we could cover all the wiring and a brace was made to prevent the IV from coming loose/baby grabbing it. Again with rushing to the ER I had little to nothing so the blanket and onesie were much appreciated. At night a nurse even offered to watch my baby briefly so I could leave the room for a few minutes while he slept. Also, when my baby threw up a nurse who happened to be very pregnant immediately came to change the bed while I washed and cleaned him up. They even brought a highchair for him to eat. I can't really express the difference in care compared to what I had in Mississippi. There I was made to feel like an overbearing burden who demanded too much help, but no one ever made me feel like that here. I even told the pediatrician overseeing my child at CentraCare that when we had wanted to be discharged early from the last hospital in MS the doctor told us our insurance wouldn't pay for anything without his approval of release. To which the pediatrician here said we could leave early if we like. The manner was completely different. I was pleasantly shocked by the level of kindness and care here. And I remembered why I enjoy living here.

Went to emergency room at 3 am ! 12 patients waiting! Nurse says that guys been waiting 5 hours…read morealready!! Totally unacceptable

My husband is in there for a infraction foot and in alot of pain big time and foot all red and…read morepuffy can't walk on it .hes there for foot surgery today and no one hasn't even started to get him ready for this and. So much pain there and not helping him on this at all .this is said when a age 52 yr old man is in tears cuz of the pain hurts that bad and no one is helping him on it .mora mn hostiple helped him out with pain til they took him there am.never again to st.cloud .they have dirty tools they use there cuz my mom got I'll bad from this and almost died back than after sending her home like that.bull. i know about the health care field too so pull your heads out of your asses there .and care for the people not just the money you make being there.unreal.they suck.

Worst hospital ever! Even worse than HCMC, and HCMC sucks! My wife was transferred from Brainard to…read moreSt Cloud with a blood clot somewhere in or near her brain - not sure where it is because I'm the husband and it seems nobody would like to inform me of her condition or anything! Neurosurgeon must be to busy golfing. When I spoke with male nurse Mike, seemed like I was wasting his time and he must have had much better things to do than talk to me. I really wanted to talk to her doctor, but I think that is too much to ask! At least HCMC I would get updates to her condition and what the choices were that needed to be decided. Evidently, Egos run high at this hell hole and I don't need to know anything! Rudest and most condescending people I have ever had the displeasure to deal with. I REALLY hope there is a "special" place reserved for these people when the end comes!

I went into the ER very ill and in pain and was quickly helped by the excellent staff. I ended up…read morebeing admitted for several days. I am genuinely grateful I decded to go here for help as everyone from the doctors and nurses to the cnas, techs and cleaning workers were knowledgeable, kind, caring compassionate and respectful. The level of care I recieved at this small hospital was genuinely top tier and I feel grateful for their help in my time of need. I give my heartfelt thanks to the staff here.​

I brought my husband into the Monticello ER on Sept 1 with neck pain radiating to his chest and…read moredown both arms. He's has degenerate disk disease in his neck and has had two surgery's. Since his surgeries, 10+ years ago, he has suffered from neck pain, which also caused discomfort in his chest. This has been an ongoing problem, but usually went away after a few minutes. This particular time, it didn't, so I took him to the emergency room. He told them where he thought the pain was coming from and that he was also experiencing chest pain, which was radiating down both arms. The on-call Dr said he'd prescribe a pain medication for his neck. I asked him if he was going to do an EKG and he said "if you want me to." I said, yes I would. Just to make sure everything is okay. My husband was having a heart attack and they were going to send him home with medication. He is a patient of Centra Care and all his information is available. He is 69 and has a history of heart disease in his family, but I had to ask them to do an EKG. That is inexcusable! When the Dr came back into the room, he pats me on the shoulder and says "good call!" I will never use the Monticello hospital in any circumstance because either they don't know what they are doing or they're just too lazy to do it! Thanks to the Dr's at the St Cloud Cardiac Center he still with me today. They saved his life with 4 stents. Thank you St Cloud Cardiac Staff and to Monticello hospital, get educated on heart disease or hire Dr's that do!

Honestly I don't go to this clinic but my clients do and I'll have a appt at 10:00 and won't get…read moreinto the office until 11:40 and then have to wait another 45 mins until you actually see the doctor. The doctor maybe says 2-3 things and wasted 2-3 hours of my shift that could be getting things done just sitting and waiting.

If I could give them 0 stars I would. Dr. Duckworth is one of the most apathetic people I've ever…read moremet. She doesn't care about her patients and rarely has the correct files. She is often absent for days or weeks and no one returns your calls or messages. In the age of communication the St. Cloud Medical Group seems determined to not utilize taking messages or showing them to the doctor for weeks. Not to mmention the five hour waiting times EVEEY TIME for a 15 minute appointment. The waiting room is always packed and we often have the same appointment times since she double and triple books! The north campus often reschedules your appointments or cancels them without any notice so when you show up nothing is on file regardless of your mailed confirmation page you bring with you! I'm DONE with these so called health "care" professionals. It is very clear they don't care. At all.

The staff is amazing every time I go. My doctor has such an open mind and listens to my concerns…read moreand doesn't judge. They always get me in quickly when I need an appointment. Overall great place. I feel like a person not a number.

Excellent Staff and Care. We have seen multiple providers at the clinic and all have been wonderful!read more

I'm newer to the area and wanted to comment on the great customer service I received while visiting…read moreurgent care. Friendly staff, which is refreshing, and a nice environment. Will definitely be switching here for my regular care!

From the owner: As an independent group practice of primary and specialty physicians, we work with a variety of…read morehealth systems and specialty physician groups so we can bring together the very best specialists and care for our patients. We want patients to know that they'll be in good hands with us, whichever one of our clinics they visit.

I had a l4-l5 decompression and a disk worked on. I was totally impressed with their excellent…read morecare and the fact that everything was like a well oiled machine. Everybody had their job and did so in a timely manner to that the next person could do their job. The nurses were very knowlidgible and could answer questions we could ask. Surgery was on time and very thorough. I would recommend this surgical center to anyone needing that type of services.

The STAFF made me really at ease from the moment I walk in the door. ALL the nurse where really…read morenice and they explained what they where going to do and talk to the whole time my .They answer any concerns I had. They really care .The minute i walk back to my first room until my discharge I felt really great about my care .They even called me the next day .THANK-YOU. From the lady that a did my check in .The nurse that love their jobs and it shows. All the doctors GREAT JOB .GOD BLESS YOU ALL . Cindy Schmitz