I see my review from 2020 has been removed,so I will resubmit to benefit all dog owners for the…read morewell being of their pet.I'll summarize to keep this condensed. I have observed this owner while he was 'one on one' at his business outside with a smaller breed dog get abusive by pulling on it's leash so hard that the dog was lifted from the ground.This continued several times as I observed from my vehicle. This continued until I could not stand to watch any further.I am a owner of a large breed canine and have for most of my life.I am skilled and educated in the training processes and what I had observed was abuse.It should be noted that this owner has an abusive and unacceptable method of dog training as part of his repertoire from what I observed. Having also observed this owner of this business and his aggressive and dangerous driving habits speeding and cutting in an out of traffic now realize,not only is the owner of this business a liability to to health and safety of animals brought here,but also to the safety of Kamloops motorists. I continue to be disgusted that an individual of such a self absorbed ego remains to continue doing what he does.

This facility had my dog for 5 days. My happy, energetic pup was returned to me underweight,…read moredirty, lethargic and a bag of food barely touched. We were only informed at pick up that she had vomitted (not at the time it happened). After a day of not recovering at home, we took her to the vet where she was diagnosed w kennel cough. I get that this is a risk in boarding facilities, but that no one bothered to notice her obvious decline in health over only 5 days and no one bothered to notify me is a severe lack in care. I called them a few days after vet exam, left a message to contact me and no one bothered to. Would NEVER recommend and would NEVER go back.

It can be difficult to find boarding for rabbits her as many places only take cats and dogs…read more Luckily TLC is willing to take in animals of all kinds. I've seen everything from iguanas to rabbits to parrots when I've dropped my girl off. The small animals all stay in the "cat house" which is a separate building from where all the dogs spend the night. This is great because it means they're away from all the sounds and smells of the dogs that could stress them out. All of the cats get a separate room while the miscellaneous small animals are housed in various cages. The cat house also has a nice fenced in patio area to give all of the animals some outdoor time when they visit. The booking process is easy. If you are a returning guest, everything can be done online and it's easy to change bookings if your circumstances change. New guests need to call the first time and they're always willing to give a tour before you commit to a booking. TLC for Pets is one of the best boarders I have ever worked with! The staff are all friendly and helpful and I am completely confident that they take excellent care of my rabbit. When I've picked her up from other places, she'll be stressed out and shedding like crazy but she always seems calm and carefree after a visit to TLC.

the only thing I can say about this business is that it revolves around the owner..We were invited…read moreto see if OUR dogs would fit in with her regulars..and on the site some days aren't available etc etc..I am guessing they have 'regulars' whom they do not want to upset. Fine..am sure you are running a high end business and many clients are very happy..as for your marketing and what you tell people you won't accommodate or tolerate any animal that doesn't behave..most do I just find your attitude is not really that friendly..good luck to you but I won't be recommending you to any of my high end friends...

Try treating your human clients with a little respect. They borrowed my elderly cat to take to the…read moreTV station for advertisement of their business. I was going on vacation and went into the cat hospital to let them know and give them the name and phone number of the in-house pet sitter. They treated me like I was a poor street person. Just having my credit card wasn't enough they wanted me to sign a promissory note. They lost all future business from me and any of my friends.

The care here is unparalleled, truly one-of-a-kind. Dr. Puri, Lana, Amanda, and everyone else at…read morethe practice provide exceptional care. My cat has required ongoing care for several different conditions and through it all they have gone above and beyond in their care, answering questions, and being accommodating. I could not recommend this practice enough for anyone with a cat.

Fortune Creek Kennels provides above and beyond service and is my go-to place for boarding my dog…read more They treat my dog as one of their own and give me peace of mind when I am away.

From the owner: With over 30 years of experience, Fortune Creek Kennels will care for your animals the same way we…read morewould care for our own. Fortune Creek Kennels provide a full service kennel offering boarding for your dogs, cats, parrots, guinea pigs, ferrets, lizards etc. We offer indoor/outdoor kennels with heated floors and covered, attached outdoor runs with ample run space to accommodate giant breeds or multiple dog families and a separate indoor boarding area and private outdoor exercise yard for small & elderly dogs. Our misting system keeps the runs and yards cool during the hot summer months. We will try our best to accommodate your pet's schedules.Our cat boarding facility is separate & quiet from the dog area equipped with large pens & separate sleeping compartments, so they can get away from their litter boxes. The large windows allow for lots of natural light with the plants & fish tank it makes for a home-like atmosphere. At Fortune Creek Kennels your pets go home happy.

To be honest I have used this grooming service for years,. The last time I went there and picked up…read morefrom a different groomer, we got a very negative response from the groomer that we didn't brush our dog properly(we do brush our dog) and lectured for 20 minutes by her and the receptionist. The receptionist said "did you not know that you had to brush your dog?" (very unprofessional). This particular groomer was very negative as well as the receptionist. almost 175 dollars later. It is very unfortunate that this is how the customer service is, because the groom was nice and we have used their service for many years I have heard this from others as well.

My dogs are so excited to go for grooming!!! The staff are so caring and genuine!! I will…read moredefinitely be bringing my dogs back here

Amanda is the best! I trust her completely with my furry…read morefamily members and my home. Her professionalism is outstanding! She has been pet sitting for years and years. She is certified in Pet First Aid, always reliable & gives us detailed daily reports AND sends us pictures of our animals while she's taking care of them. Also she's insured and bonded. YES I recommend her!!!!! :-D

Amanda is a wonderful pet sitter and I trust her with my furbaby Lilly implicitly…read more She has sat for us twice now and I came home and found a happy cat both times. She will sit with and play with your furbaby for as long as you want - usually an hour or 1/2 hour ea day. She even takes the time to send you pictures of your pet thru email. This time she even trimmed Lilly's toenails!! Great Girl, great service - elissa anthony

Great place it was really affordable for us when we had to keep our dog there for a couple weeks…read more She texted us pictures of our dog hanging out and kept us updated and our dog really seemed to have a great time. Would definitely recommend 100%

Georgina was incredibly flexible and pleasant to work with (willing to take my dog for same-day…read morecare). My trip much easier with her caring for my dog, and my dog was more content after being with her than she had been in weeks. I will definitely leave my dog with her again the next time I am in the area :) !

Laughing dog kennels saved me and my dogs. When I lost my home Kelly took my dogs no problem and…read morecontinued to care for them while I looked for a new home for me and my dogs. I can not recommend Laughing dog kennels or Kelly higher truly an angel!

Terrible experience. I definitely won't be using this place again. My dog became very skittish when…read morewe walked through the door and now I know why. All the dogs that were being boarded or groomed seemed very upset or in stress and the staff spoke to them very unkindly. I used the U-Do option for bathing my dog and we were put in a room that was about the size of a closet. I was told to clean out the tub and drain of hair and when I did, I noticed that the last person to use the tub had not done so. All this and I was charged $28. For washing my dog myself? That's a tad ridiculous.